Osmio Reviews

Name: Osmio
Address: Eternal Lake Nature Reserve, Salt Lane, Cliffe, Kent
Rating: 4.73

4.7 Rating 2,925 Reviews

94 %

of reviewers recommend Osmio

4.7

Based on 2,925 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product. Haven’t tested the strength of water yet but the videos online give me confidence. Only suggestion would be to make the battery a bit better and also make the bottle lid hex shape so you can get it tighter. I tighten it as hard as I can but still it leaks.”

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Posted 11 months ago

“Always a great efficient service”

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Posted 11 months ago

“very helpful customer support.”

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Posted 1 year ago

“Good service and happy with my purchase”

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Posted 1 year ago

“I feel compelled to set the record straight given all the positive reviews here. The Osmio water filter is not fit for purpose since the company expects customers to descale the entire appliance which involves removing dozens of tiny fiddly screws and reassembling small parts. I was not offered adequate customer support and had to cut my losses within less than a year. The appliance is expensive and high maintenance.”

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Posted 1 year ago

“The annual reminder is great. The product arrives in a timely fashion.”

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Posted 1 year ago

“Excellent service.”

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Posted 1 year ago

“Super fast service. Order placed one afternoon, product arrived the next day!”

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Posted 1 year ago

“Very fast and efficient service and helpful customer service lady. And the machine itself so far so good but only had it working one week, but will review after using it for a little while”

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Posted 1 year ago

“an Excellent company with great filtration products, my whole house filter eliminates Chlorine and other nasty chemicals”

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Posted 1 year ago

“Kind and helpful customer service. Thank you.”

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Posted 1 year ago

“Osmio has an amazing range of products and a website that is easy to negotiate. I found my product within a few clicks abd placed my order”

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Posted 1 year ago

“Osmio water were an absolute pleasure to deal with. I purchased replacement UV bulbs and quartz sleeves from there website. When delivered one of the packages had been damaged and everything in it was destroyed. I emailed Osmio water and sent pictures. They had the replacement dispatched the next day. Top company!”

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Posted 1 year ago

“New filter cartridge arrived overnight by DPD. Great service”

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Posted 1 year ago

“I phoned for advice as I was having trouble removing my cartridge housing. Gentleman I spoke to was very helpful sending me the wee manual I needed. As a result I was able to remove housing. Replacement cartridges I ordered received next day. Excellent service. Thank you.”

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Posted 1 year ago

“When it is working, this is an excellent RO system. However, it is far too complicated to change the filters and as such after my second machine and at least four years of using the time has come for me to give up. I am too old to work out which pipe goes where. May I suggest that some sort of colour coding or numbers on the valves or pipes would make it easier?”

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Posted 1 year ago

“Superb as per. Recommend to everyone”

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Posted 1 year ago

“I loved this water filter & was sooohappy That the filters it was provided with lasted for nearly 6 months. Sadly the next lot we bought only lasted 3 months which is a massive massive disappointment & makes me wonder if they’ve made them different now so they don’t last as long! It doesn’t make sense as our water consumption hasn’t gone up. Big thumbs down for me - these filters are v pricey to be doing a change this often. It’s a bit like food in the super market we now pay more for smaller portions - I won’t but this again& May have to get rid 🤦‍♀️”

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Posted 1 year ago

“Unfortunately we received the wrong order and when ringing up to notify the problem the customer service lady was rude.”

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Posted 1 year ago

“Excellent service, quick delivery and update about the product.”

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Posted 1 year ago

Osmio is rated 4.7 based on 2,925 reviews