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Osmio Reviews

4.7 Rating 2,993 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 2,993 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 16th December 2024
Balint Kulacs
Osmio 5 star review on 7th June 2024
Steve Trebilcook
Osmio 5 star review on 3rd June 2024
Cathy Jones
Osmio 5 star review on 6th May 2024
Letizia Bartoloni
Osmio 5 star review on 18th March 2024
Andrea Malcolm
Osmio 5 star review on 9th February 2024
Izabela Buroszek
Osmio 5 star review on 5th February 2024
Shani Stevens
50
Anonymous
Anonymous  // 01/01/2019
Product arrived quick.. System was soon up and running pleased with it
Helpful Report
Posted 6 months ago
Great product and delivery service.
Helpful Report
Posted 6 months ago
Fast delivery and everything ready to go out of the box on my refurbished Osmio Zero. Excellent customer service and I’m very happy with the product.
Helpful Report
Posted 6 months ago
Every interaction I’ve had with Osmio over the last 7 years has been fantastic. The staff are patient, friendly and extremely knowledgeable. They make something that could be stressful - so easy. I would recommend for any water and filter products.
Helpful Report
Posted 6 months ago
Good service problems solved quickly
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Posted 6 months ago
Service après vente parfait, colis livré après 3 jours seulement, merci.
Helpful Report
Posted 6 months ago
Filters are very good, quite expensive, but way too much packaging, single use plastic that will probably end up in landfill.
Helpful Report
Posted 6 months ago
Osmio Hydrogen Duo Bottle At first it was all good. Despite not being provided a plug and there being no charge cut off, I followed all the rules to the letter. Then from nowhere the red button of beeping death and the product stopped working. Not to worry, thinks I, I’ve paid top dollar for a quality item so support will be great. Not so much. Every excuse blaming me and not the product. What charger do I use? Please send a picture? From a generic plug to usb charger they determined it is the wrong one. I can buy a new battery apparently. Absolute rubbish. So disappointed as the bottles cost a fortune. If I were you I’d go elsewhere where you can get the same quality for less and, to be frank, the support can only be better than I have experienced.
Helpful Report
Posted 6 months ago
Quality product. Just need an up to date manual for the new improvement they have made to their product.
Helpful Report
Posted 6 months ago
You purchase the under sick set which comes with a ceramic filter & limescale filter. You then sent out a reminder saying I needed to replace my filters. I bought the replacement and the replacement is 2 LIMESCALE filters & no ceramic filter. The ceramic filter + the limescale filter cost is over half the cost of the undercounter set itself.
Helpful Report
Posted 6 months ago
Quick replacement of water filters
Helpful Report
Posted 6 months ago
Amazing support
Helpful Report
Posted 6 months ago
Purchased the 'sanitising kit' as it pictured a discrete housing, in keeping with the colour and fittings of the installation......sadly received a totally different style of housing... large, black, and designed for 1/2 inch fittings, although step-down adaptors were provided. but - it's a bit oversized and chunky, and is indeed in reality an 'inline sediment trap' as it has the fine mesh insert in the bowl. this is all very well, but not what i liked about the pictured item and i regret now purchasing Four of these, trusting i would receive exactly what was pictured, detailed, and advertised. The picures and details need to be changed to reflect the true likeness and dimensions of the product. i feel i've been missold on this. disappointed.
Helpful Report
Posted 6 months ago
Service very efficient.
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Posted 6 months ago
On time / good quality / fair price Good telephone advice
Helpful Report
Posted 6 months ago
I've always used Osmio. I find them so helpful with customer service. The products are top-notch. Expect fast delivery and excellent products and service.
Helpful Report
Posted 6 months ago
The filters arrived without the required parts for installation. These have now been ordered and installation is booked again for next week. Very dissappointed unit could not be installed because requisite parts were not supplied.
Helpful Report
Posted 6 months ago
I found this company easy to deal with and very helpful. Phonecalls are always answered and the staff are very informative and can advise on specifics to your circumstances. It doesn't feel like a hard sell at all. I called a couple of time for advice and they have been great. Nice people to deal with.
Helpful Report
Posted 6 months ago
Itam arrived in good time, well packaged.
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Posted 6 months ago
I had a problem with my Osmio water bottle and without any fuss Mark and his great team at Osmio organised delivery of a new body and seals at no cost. problem with leakage now all sorted.
Helpful Report
Posted 7 months ago
Osmio is rated 4.7 based on 2,993 reviews