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Osmio Reviews

4.7 Rating 2,937 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 2,937 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 16th December 2024
Balint Kulacs
Osmio 5 star review on 7th June 2024
Steve Trebilcook
Osmio 5 star review on 3rd June 2024
Cathy Jones
Osmio 5 star review on 6th May 2024
Letizia Bartoloni
Osmio 5 star review on 18th March 2024
Andrea Malcolm
Osmio 5 star review on 9th February 2024
Izabela Buroszek
Osmio 5 star review on 5th February 2024
Shani Stevens
50
Anonymous
Anonymous  // 01/01/2019
Super happy and impressed with my purchase! Highly recommend
Helpful Report
Posted 2 years ago
I love this water filter so uncomplicated and minimal plastic used.Service extremeley prompt
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Posted 2 years ago
Excellent service. Easy to use website. Delivered promptly. Thanks
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Posted 2 years ago
Great service as always. A high quality product and a good company to deal with.
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Posted 2 years ago
Order arrived very quickly, communication was very good abundance products were of a higher quality than I expected.
Osmio 5 star review on 9th March 2022
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Posted 2 years ago
Great service, had a problem and had plenty of advice on what steps to take to try and resolve it. Unfortunately had to purchase a replacement as the unit could not be repaired. The new tap arrived very quickly, just need to get it installed. All in all, I am very happy with the response to my problem and the delivery of a new tap.
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Posted 2 years ago
I am very pleased with the service from Osmio. The staff in the sales dept were very helpful and parts were dispatched promptly.
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Posted 2 years ago
Very quick service - many thanks.
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Posted 2 years ago
Very nicely finished and solid piece of appliance. The filter works well and is more cost-effective than the Brita system I had before. Definitely a great improvement from the previous on all fronts.
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Posted 2 years ago
Under sink water filter does really good job, water tastes great, can't stop very small water leak on inlet which is frustrating, used ptfe tape, I am not a plumber but would be nice if this was designed so that it was easy to achieve leak free installation for DIY'ers
Helpful Report
Posted 2 years ago
I am very happy with my Osmio Reverse Osmosis Water Purifier. The Company sends replacement filters promptly when I order them, and they are always well packed and in good condition. I have never found it necessary to contact the Company directly. Thank you.
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Posted 2 years ago
Great quick service
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Posted 2 years ago
Excellent products and arrived intact and in good time, so thank you. I do have one issue I would like to raise again. That is recycling the old filter cartridges. I have asked before but didn't receive an adequate response. I believe every company now should be looking to the sustainable development goals to inspire business practices that are kind to the planet and its precious resources, so I would like to ask how can I recycle the old cartridges? And, if you don't offer a recycling service can the company please review this policy? A circular economy is much less wasteful. Thanks very much for your understanding! If you could please let me know the answers to these questions via this email address that would be great. Yours, a genuine and loyal customer.
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Posted 2 years ago
Good service 👍
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Posted 2 years ago
Water quality is excellent, but there are some negatives: 1 - Bearing in mind there is a holding tank for filtered water, output is slow and prone to dribble and splatter. I recommend the use of a talk glass or vessel for collection of delivered water. 2 - The heated, or boiling, water delivery is painfully slow, to the point of being practically unusable. The dribbling and splattering of output water is further exaggerated by an even slower delivery compared to the room temperature water. If you think you might be able to bin your kettle, forget it. It’s pathetic! 3 - filtered water output capacity/rate only just keeps up with our (2 person household) requirements. A larger holding tank would be a sensible development for this product.
Helpful Report
Posted 2 years ago
When the filter installed, then leak started. The custom service assumed I did not follow the manual. Here it is ---Did you grease the o ring, did you follow the manual? Normallg when I see this I know you did not read the manual!! Finally I retuned the filter to them, they have to remove the bottom washer to stop leaking problem. It is faulty products. I can not get my refund. Very pool quality products and very bad service. Avoid them!!
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Posted 2 years ago
Good website and easy to inderstand. Exvellent customer service and delivery within two days.
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Posted 2 years ago
Quick delivery. Regular reminders when out of stock. I am delighted with the service from Osmio and I am very happy with my reverse osmosis machine. Thank you to all the Osmio team.
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Posted 2 years ago
Customer service was excellent and my filters and sanitistion kits arrived promptly.
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Posted 2 years ago
Easy to use and well explained. A high quality item.
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Posted 2 years ago
Osmio is rated 4.7 based on 2,937 reviews