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Osmio Reviews

4.7 Rating 2,938 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 2,938 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 16th December 2024
Balint Kulacs
Osmio 5 star review on 7th June 2024
Steve Trebilcook
Osmio 5 star review on 3rd June 2024
Cathy Jones
Osmio 5 star review on 6th May 2024
Letizia Bartoloni
Osmio 5 star review on 18th March 2024
Andrea Malcolm
Osmio 5 star review on 9th February 2024
Izabela Buroszek
Osmio 5 star review on 5th February 2024
Shani Stevens
50
Anonymous
Anonymous  // 01/01/2019
Very easy to deal with. Good company.
Helpful Report
Posted 3 years ago
Great service from very well informed and polite staff. Spot on.
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Posted 3 years ago
Just a quick note to say thank you! I received my order from DHL in a week! I had expected it to be longer as it was coming to the U.S., very impressive! Having moved to the U.S. I was concerned about future orders. However, I will have no hesitation ordering in the future, thank you for a great product and great customer service.
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Posted 3 years ago
Very quick service. Very organised for sending to the EU.
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Posted 3 years ago
The Duo Osmio is fantastic. The water taste good. I love it. Also, customer service is great.
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Posted 3 years ago
They seem to be a very good company with excellent service
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Posted 3 years ago
Fantastic products, excellent value, arrives quickly and safely. I am absolutely thrilled with my new glass Osmio water filter - it is like an art installation and its useful (makes the water taste pretty good too!). Sincere thanks to the Osmio Team - great job, fab products, and excellent customer service.
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Posted 3 years ago
I’m 100% absolutely happy about product. I will definitely highly recommend it to buy. Now I’m really enjoy to drink weather at my home.
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Posted 3 years ago
I love Osmio products, don't get me wrong, but Im a little dismayed in the fact that when they realised that the plastic to brass couplings wasn't working, they didn't automatically send out an email to those customers who had bought the plastic thread on the housings and let them recall the product. It leaked from day one. Having just replaced one of the housings, the next one in line is now leaking. It just doesn't make sense to fix a plastic thread to a brass thread. So at some stage we will have to purchase the new brass thread housings for the other two filter components. Which is a bit excessive in my mind.. but a leaky filter is just not practical is it? Our plumber tried containing the leak with industrial-grade 'stuff', but to no avail. So Osmio, if in future you get it wrong like this, then please patch it up with your customers with replacements.. it is after all only fair.
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Posted 3 years ago
Perfect service. I needed lamps for my water system. I tried everywhere and eventually found Osmio. As I'm in Ireland I was a little worried of exports, VAT and costs. The company made it so easy. One price, inclusive of everything. It arrived on the outlined delivery date. Well packed, actually very well packed. No surprises, cost wise. Great service.
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Posted 3 years ago
I ordered two sets of replacement filters pack for my Osmio Zero Countertop Reverse Osmosis System, together with an Installation Sanitisation Kit. The items were delivered within 1 working day in excellent condition. Quick and reliable service.
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Posted 3 years ago
so easy having a worktop water filtration system ... very happy with it.
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Posted 3 years ago
I am very impressed with the osmio!! I can’t believe it’s the same water coming out that goes in, no bad chorine chemical smell and the taste is fantastic. Thank you very much to the guys at osmio for bringing such a fantastic product.
Osmio 5 star review on 17th May 2021
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Posted 3 years ago
Very easy company to deal with and a great product
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Posted 3 years ago
Great service from he whole team and Sam everything ran so smoothly considering the times we are living in.
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Posted 3 years ago
Very quick delivery, thank you
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Posted 3 years ago
Fast delivery.
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Posted 3 years ago
I like my drinking water filterer very much. I have used the system oh I forget how many years, but its a long time. I renew the filters every year, the improvement in the taste of the water is huge. The staff are always helpful, I ordered over the phone and was sent a link to pay as well as other information I asked for. A good company all round Lidia
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Posted 3 years ago
Efficient, friendly service and Quick delivery
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Posted 3 years ago
Very happy with the osmio zero, instant positive difference in taste of our municipal tap water! Setting up the order with Mark was excellent as I had a good few questions which he promptly replied to, and we live outside the UK, cheers Mark
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Posted 3 years ago
Osmio is rated 4.7 based on 2,938 reviews