Osmio Reviews

Name: Osmio
Address: Eternal Lake Nature Reserve, Salt Lane, Cliffe, Kent
Rating: 4.73

4.7 Rating 2,925 Reviews

94 %

of reviewers recommend Osmio

4.7

Based on 2,925 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like osmio products because of the quality”

Helpful Report

Posted 1 year ago

“Responds to emails. Updates about wait times”

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Posted 1 year ago

“I am very happy with the products and support given”

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Posted 1 year ago

“Very prompt delivery at a good price The item was accurately described and seems very well made. Recommended”

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Posted 1 year ago

“Delivered as promised. Next day. Perfect condition.”

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Posted 1 year ago

“Initially, we had difficulties getting our order acknowledged by Osmio. However, after contacting the company our order was acknowledged. The item came well-packed. Although we managed to put all parts together it would be a good idea to include easy instructions with pictures of how to assemble the Osmio water filter.”

Helpful Report

Posted 1 year ago

“I live on my own & only want to use o of the ceramic filters a a time but I am forced to use the two filters at once because there are two holes & you haven’t supplied me with a blanking of nut & bolt. Also, the nuts on the filter units are plastic, so it is easy to jump thread & damage the plastic thread whilst tightening the filter to the hole in the glass. I know you cannot tighten too much where you have a hole in glass but a plastic nut on a plastic thread doesn’t allow you to get enough pressure on the compressible washer to get a good seal, there is just enough pressure to get a seal and it feels very fragile like the plastic nut could jump a thread & then you’ve lost your pressure & the seal. We need stainless steel nuts to go on the throw away plastic threads on the throw away ceramic filter units. Disappointed in the low-level engineering for the high price of these products.”

Helpful Report

Posted 1 year ago

“I am a 54 year old type1 Diabetic since the age of 5...in only 3 weeks of using the Osmio Infinity, drinking 2 litres per day of water and inhaling 5-8 hours in every 24 hour period, I have noticed Amazing and HUGE health improvements in many different areas...IT BLOWS MY MIND actually.......2 severe wounds, one on a toe and one on a finger are healing RIDICULOUSLY FAST for a type1 Diabetic..my Doctor was AMAZED how fast my finger and Toe started healing after starting Browns Gas Therapy....but not really interested when I mentioned the results, and how I achieved them...weight loss is another thing I am noticing too..peeing a lot and the KGs just seem to be falling off me..Eyesight improvements in only 3 weeks, sleeping way way better with a much more relaxed less stressed state of mind (able to relax and switch off my brain)..Diabetic Neuropathy in both hands has improved and is improving so so much, I never used to be able to close my hands fully and make a fist...now I can and my fingers move much more nimble than I can ever remember them being able to do..EVER...skin improvements and Scars getting lighter in color...blood sugars for some reason are staying much more stable and more towards the lower end and not the higher end of the scale, WHICH IS A FANTASTIC BONUS FOR ANY DIABETICS..No more pain in my shoulders from many years back in my younger days training too heavy on my shoulders, which up until lately had always given me shoulder pain in both shoulders...All in All I can say is This Osmio Infinity is and has and will continue to CHANGE MY LIFE... WOW...Thank you Mark Kent and GEORGE WISEMAN..thank GOD I found you guys and you saved me and my family..YOU ARE AN ANGELS...LOVE YOU brothers, GOD BLESS YOU.❤”

Helpful Report

Posted 1 year ago

“Despite the assurances provided by the really helpful and friendly staff of OSMIO the ordered filters have not yet reached my address in the Rep. of Ireland after almost a month delay or more. This has created unrest and brought us in an uncomfortable position. Initially, I was assured that the filters will be at home last Friday 21/4. A new email received from DHL states that my order will arrive on Wednesday 26/4 whilst unluckily, I'll be out of the country on a business trip. I only hope that a member of my family will be at home to receive it. I am not in position to respond your questions below as the delivery has not been made. I feel sorry and disappointed.”

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Posted 1 year ago

“The best water filter on the market and the best customer service 10/10”

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Posted 1 year ago

“Have recently ordered Osmio 2.5 x 10 Chlorine & Limescale Filter Dual Pack online to replace current filters in kitchen. Excellent prompt delivery service via DPD, as usual. Filters very effective in removing chlorine as well as limescale from water supplied in 'hard water area' in Norfolk.”

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Posted 1 year ago

“Proper customer service, needed help on connector sizes, email response very quick and follow up call also really helpful.”

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Posted 1 year ago

“Excellent product, price and service. Very happy and highly recommend Osmio. Will definitely use again. Thank you”

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Posted 1 year ago

“Efficient prompt service”

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Posted 1 year ago

“Really easy to order and very speedy delivery”

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Posted 1 year ago

“Osmio is an excellent company run by Mark, a trailblazer when it comes to proper water purification and healing products. My experience with their after sales service and his staff has been excellent too. Jim Corr”

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Posted 1 year ago

“Good service and excellent product. Saves your kettle and makes water more drinkable with no aftertaste.”

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Posted 1 year ago

“Good filters, make a noticeable difference to water quality. Recommend.”

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Posted 1 year ago

“Fast delivery as always for the replacement parts for my water filter. I’m very happy.”

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Posted 1 year ago

“The service and products are excellent so far, but the process for descaling and sterilising take hours and are a real pain.”

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Posted 1 year ago

Osmio is rated 4.7 based on 2,925 reviews