Osmio Reviews

Name: Osmio
Address: Eternal Lake Nature Reserve, Salt Lane, Cliffe, Kent
Rating: 4.73

4.7 Rating 2,947 Reviews

94 %

of reviewers recommend Osmio

4.7

Based on 2,947 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great, reliable service”

Helpful Report

Posted 1 year ago

“I love my osmio, I have a Zero, and I would get a better system, but I am a bit anxious about reviews that say that any problems are not sorted out and that the manager is unpleasant about such things. I don't expect these complex systems to be without teething problems, but given the cost of them, such problems should be sorted out. I don't like the idea that I would have to deal with management with a bad attitude if something went wrong. So for now I will stick with the zero and not upgrade. We've had it for a couple of years, with no problems so thank you. (I am only referring to problems within the first 12 months, I feel a warranty should cover it so that I don't need to worry about unexpected bills).”

Helpful Report

Posted 1 year ago

“Placed a small order - 2 O rings for filter housing. Items arrived next day. Super service. Would certainly recommend using this company.”

Helpful Report

Posted 1 year ago

“All is good as per usual. The Active Ceramins Filters are basically 50% of the cost of the Whole House Filtration Unit. Is there no way to get the cost to a more reasoble amount. Even the GAC/KDC is not that cheap but at least that and the Micron 5 filters are more reasonable”

Helpful Report

Posted 1 year ago

“Thank you give me this opportunity to write my review of Osmio, we are happy to use Osmio. The last purchase I ordered by mistake 2 empty sanitation cartridge and 1 zero composite(hardness)filter, I’d like to refund it if possible, thank you very much.”

Helpful Report

Posted 1 year ago

“Quality product, quickly delivered.”

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Posted 1 year ago

“Good product, updated replacement part working perfectly, thanks”

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Posted 1 year ago

“Pure easy water”

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Posted 1 year ago

“We recently purchased a replacement set of filters for our reverse osmosis filter. We were concerned as we had not received any notification regarding changing the filters. The online service was quick and efficient and we were relieved to receive the filters on the next day.”

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Posted 1 year ago

“Absolutely love my Osmio water filter! I specifically wanted find a filter that eradictaed micro plastics efficiently and my preferred choice was to have a counterop version, so this was the perfect choice. The different temperatures have proven to be a wonderfully convenient luxury.”

Helpful Report

Posted 1 year ago

“I ordered some filters, they came really quickly. Can't complain.”

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Posted 1 year ago

“Great customer service. On opening my order of two new ceramic filters, I found that one of them had been damaged in transit. I sent in photos and a replacement was sent immediately, arriving the next day.”

Helpful Report

Posted 1 year ago

“Telephone communication wasn’t helpful or easy to hear. New filters and cloudy water so I’m not sure if my purchase was correct! That’s why I phoned and wanted to purchase directly.”

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Posted 1 year ago

“I like it very much thank you”

Helpful Report

Posted 1 year ago

“We did not find any difference in the water quality after changing the filter, not sure why it is supplying water without any taste change.”

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Posted 1 year ago

“Excellent price / value Correct communication from customer services No need to drill anything, portable machine, ideal for rented houses Excellent quality water produced Highly recommended”

Helpful Report

Posted 1 year ago

“I was looking for filters and car across this company Received my filters Very happy I would recommend this company”

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Posted 1 year ago

“Quick delivery”

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Posted 1 year ago

“Great machine, bought new filters for a zero unit I’d inherited. Staff very helpful showing me which filters I needed and guiding me through how to clean the unit”

Helpful Report

Posted 1 year ago

“Excellent service, very good product”

Helpful Report

Posted 1 year ago

Osmio is rated 4.7 based on 2,947 reviews