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Osmio Reviews

4.7 Rating 3,029 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,029 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 16th December 2024
Balint Kulacs
Osmio 5 star review on 7th June 2024
Steve Trebilcook
Osmio 5 star review on 3rd June 2024
Cathy Jones
Osmio 5 star review on 6th May 2024
Letizia Bartoloni
Osmio 5 star review on 18th March 2024
Andrea Malcolm
Osmio 5 star review on 9th February 2024
Izabela Buroszek
Osmio 5 star review on 5th February 2024
Shani Stevens
50
Anonymous
Anonymous  // 01/01/2019
I was having problems and the help I received was a prompt and really helpful and courteous and very much appreciated
Helpful Report
Posted 3 weeks ago
Delivery company made an error and returned to sender. I contacted Osmio and they sorted this out quickly and returned the parcel next day.Excellent service
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Posted 3 weeks ago
Top quality service every time.
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Posted 3 weeks ago
Very fast delivery, products in perfect condition, helpful communication.
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Posted 3 weeks ago
Always excellent to deal with. Helpful, knowledgeable and professional. 10/10.
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Posted 4 weeks ago
I purchased my Osmio reverse osmosis system 2 years ago. Great Company to deal with as they are helpful on the telephone for things like ordering replacement filters, or dealing with any technical enquiries. The selection of water temperatures is a great feature as I like to make my tea with boiling water, but coffee a little cooler. A great product!
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Posted 4 weeks ago
I am continually pleasantly surprised at the speed of delivery fllowing orders. Thank you.
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Posted 1 month ago
Good quality products at a decent price. The staff are friendly and helpful. Fantastic fast delivery 🚚
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Posted 1 month ago
Really great customer service. They keep you informed every step of the way. I recently had an issue with a product and they dealt with it immediately and free of charge. Great company to do business with.
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Posted 1 month ago
Always been very efficient and goods very first class, have been buying filters for many yaers now
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Posted 1 month ago
Can't fault anything. Good support before purchase, I had to ask a few questions. Speedy delivery & all packaged well ..... 10/10
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Posted 1 month ago
Excellent company.....really helpful and products are good!
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Posted 1 month ago
We live in a hard water area and find that using the Coldstream filter eliminates a lot of limescale and leaves the water crystal clear. We recommend using these filters.
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Posted 1 month ago
Great company and great products—very durable and well-designed. Great technical support also—when one of the parts wore out due to normal wear and tear after years, I was able to buy replacement parts. I received clear instructions on how to handle the repair myself. They even sent me an additional small hose I forgot to order in a separate free parcel. (I'm not saying they will always do that, obviously, but it was a nice gesture.) Customer service is always super friendly. I wish more companies would treat customers and their business in a similarly professional fashion.
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Posted 1 month ago
Professionnalisme, gentillesse, à l écoute du client , qualité de la communication , service parfait MERCI
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Posted 1 month ago
orders alway received very quick, great service
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Posted 1 month ago
I enjoy clean pure , taste & odour free, water thanks to Osmio. Most people who visit comment on how nice our water tastes. I’ve had the system in for a few years now and the only down side is drinking water outside of our home….. not good.
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Posted 1 month ago
It was good but after the first go it started doing a problem where it constantly does a 4 minute cycle on repeat and the power button wont work i have let the battery die and charged it again but this problem is still occuring see if you can help thanks
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Posted 1 month ago
Great Service.......'just be patient'......Osmio experts at work!
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Posted 1 month ago
Am dismayed that the filters have gone up by over £20 in the last three years.
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Posted 1 month ago
Osmio is rated 4.7 based on 3,029 reviews