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Osmio Reviews

4.7 Rating 2,973 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 2,973 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 16th December 2024
Balint Kulacs
Osmio 5 star review on 7th June 2024
Steve Trebilcook
Osmio 5 star review on 3rd June 2024
Cathy Jones
Osmio 5 star review on 6th May 2024
Letizia Bartoloni
Osmio 5 star review on 18th March 2024
Andrea Malcolm
Osmio 5 star review on 9th February 2024
Izabela Buroszek
Osmio 5 star review on 5th February 2024
Shani Stevens
50
Anonymous
Anonymous  // 01/01/2019
Excellent service, an was order placed online in early afternoon, item was received late morning the next day
Helpful Report
Posted 2 years ago
I have no complaints about products I purchased which are filters. I am very pleased with my Coldstream system and the quality and taste of the water are brilliant. Delivery tho is not. DPD is the worst possible choice for the delivery company. They do not leave parcels in a secure location leave. They left the parcel with my neighbor which I do not want. The worse was the parcel was damaged on the delivery. The way it was damaged suggested that someone split the edge of the parcel to find out if there is something valuable to take. Luckily filters are packed well in tubes so there were not contaminated. I wish Osmio use a different delivery company.
Helpful Report
Posted 2 years ago
Good service.
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Posted 2 years ago
Great company providing a great service
Helpful Report
Posted 2 years ago
We have been using our Osmio filter for over two years and are very happy. We now do not need to buy expensive bottled water. We used to buy several 5 litre bottles a week. We are saving money and the helping the environment.
Helpful Report
Posted 2 years ago
Thanks for the reminder I needed to update my filters, dispatch was incredibly speedy and I received the products the next day.
Helpful Report
Posted 2 years ago
Fantastic product with amazing customer service, we have been using Osmio water filter (Osmio Zero Reverse) for over 5 yrs and never had any issue and changed filter twice a year. always recommended it to friends and family
Helpful Report
Posted 2 years ago
No issues. Purchasing was easy and the package arrived quickly. It's a little expensive but not desperate. One suggestion i have is to include a down-light around the spout on the machine so i can use it without turning the room lights on. It could come on when the dial is activated and go off once water stops dispensing or after 5-10 seconds?
Helpful Report
Posted 2 years ago
I was very pleased with how quickly you dealt with my queries and processed my order and am equally pleased with the product I've received.
Helpful Report
Posted 2 years ago
goods arrived the next day. i had a problem with one item and it was replaced with ease. nice to deal with a switched on company, for a change!
Helpful Report
Posted 2 years ago
Good price, excellent service and perfect delivery times
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Posted 2 years ago
Excellentl service -delivery instant what more could one ask
Helpful Report
Posted 2 years ago
Love the product. Just needs to have a 'how to set up guide'. There's one for the filters but took me a while to figure out the tap. If you don't get it right it leaks.
Helpful Report
Posted 2 years ago
Very honest and effective company, obviously super happy with their service and products. Sadly prices are rising for their equipment, but there is nobody on the market like them. Will be using.
Helpful Report
Posted 2 years ago
Quick and speedy delivery. We live in Portugal and were surprised of how fast it reached us, within a week, and taking into account it was around new-years' makes it even more impressive. We use the reverse osmosis machine for four years now, and are very happy with the taste and quality of the water. Thanks a lot!
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Posted 2 years ago
Pronmpt delivery as promised.
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Posted 2 years ago
Very quick service and the product works well.
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Posted 2 years ago
Great company selling fantastic products.
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Posted 2 years ago
The replacement grub screw came very quickly So I was able to change my tap washer without too much delay
Helpful Report
Posted 2 years ago
Delivery was incredibly fast and the set-up of the Osmio couldn't have been easier. The machine is a pleasure to use, it is straightforward and very reliable. It looks fantastic too - much nicer to look at and use than an aging kettle on the kitchen counter! Highly recommend.
Helpful Report
Posted 2 years ago
Osmio is rated 4.7 based on 2,973 reviews