Osmio Reviews

Name: Osmio
Address: Eternal Lake Nature Reserve, Salt Lane, Cliffe, Kent
Rating: 4.73

4.7 Rating 2,925 Reviews

94 %

of reviewers recommend Osmio

4.7

Based on 2,925 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Osmio Hydrogen Duo Bottle At first it was all good. Despite not being provided a plug and there being no charge cut off, I followed all the rules to the letter. Then from nowhere the red button of beeping death and the product stopped working. Not to worry, thinks I, I’ve paid top dollar for a quality item so support will be great. Not so much. Every excuse blaming me and not the product. What charger do I use? Please send a picture? From a generic plug to usb charger they determined it is the wrong one. I can buy a new battery apparently. Absolute rubbish. So disappointed as the bottles cost a fortune. If I were you I’d go elsewhere where you can get the same quality for less and, to be frank, the support can only be better than I have experienced.”

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Posted 4 months ago

“Quality product. Just need an up to date manual for the new improvement they have made to their product.”

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Posted 4 months ago

“You purchase the under sick set which comes with a ceramic filter & limescale filter. You then sent out a reminder saying I needed to replace my filters. I bought the replacement and the replacement is 2 LIMESCALE filters & no ceramic filter. The ceramic filter + the limescale filter cost is over half the cost of the undercounter set itself.”

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Posted 4 months ago

“Quick replacement of water filters”

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Posted 4 months ago

“Amazing support”

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Posted 4 months ago

“Purchased the 'sanitising kit' as it pictured a discrete housing, in keeping with the colour and fittings of the installation......sadly received a totally different style of housing... large, black, and designed for 1/2 inch fittings, although step-down adaptors were provided. but - it's a bit oversized and chunky, and is indeed in reality an 'inline sediment trap' as it has the fine mesh insert in the bowl. this is all very well, but not what i liked about the pictured item and i regret now purchasing Four of these, trusting i would receive exactly what was pictured, detailed, and advertised. The picures and details need to be changed to reflect the true likeness and dimensions of the product. i feel i've been missold on this. disappointed.”

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Posted 4 months ago

“Service very efficient.”

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Posted 4 months ago

“On time / good quality / fair price Good telephone advice”

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Posted 4 months ago

“I've always used Osmio. I find them so helpful with customer service. The products are top-notch. Expect fast delivery and excellent products and service.”

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Posted 4 months ago

“The filters arrived without the required parts for installation. These have now been ordered and installation is booked again for next week. Very dissappointed unit could not be installed because requisite parts were not supplied.”

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Posted 4 months ago

“I found this company easy to deal with and very helpful. Phonecalls are always answered and the staff are very informative and can advise on specifics to your circumstances. It doesn't feel like a hard sell at all. I called a couple of time for advice and they have been great. Nice people to deal with.”

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Posted 4 months ago

“Itam arrived in good time, well packaged.”

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Posted 4 months ago

“I had a problem with my Osmio water bottle and without any fuss Mark and his great team at Osmio organised delivery of a new body and seals at no cost. problem with leakage now all sorted.”

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Posted 4 months ago

“The website is easy to use. Love the products. Really enjoying the Osmio hydrogen water bottle and I’ve just started doing the double helix water protocol. Delivery is super fast.”

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Posted 4 months ago

“Excellent product and service to match, no negatives at all I'm pleased to say”

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Posted 4 months ago

“The ordering process was quick and simple, and the products (replacement filters) were delivered timeously. Thereafter, replacing the old filter system was easy and took only a couple of minutes.”

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Posted 4 months ago

“Excellent service, prompt delivery”

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Posted 5 months ago

“3rd order, great sevice and prompt delivery.”

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Posted 5 months ago

“Osmio are a pleasure to deal with , they always delivery quickly . Thier technical support is 2nd to none , always straight back with helpful advice”

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Posted 5 months ago

“Recently purchased filter package for my osmio zero Delivered very promptly . All ok excerpt for the block which fits into water cylinder which cannot be secured - so not tight. I fact I continue to use old block Not that happy”

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Posted 5 months ago

Osmio is rated 4.7 based on 2,925 reviews