Osmio Reviews

Name: Osmio
Address: Eternal Lake Nature Reserve, Salt Lane, Cliffe, Kent
Rating: 4.73

4.7 Rating 2,925 Reviews

94 %

of reviewers recommend Osmio

4.7

Based on 2,925 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always very efficient and helpful.”

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Posted 1 year ago

“Exemplary customer service - and good water filters too! Thank you.”

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Posted 1 year ago

“Great idea and I thought it was one of the most affordable filters on the market. The problem is, no matter how much I love it (and I do) it's just a silly, expensive machine. We have had to change the cartridges every 2 months and the water is not even that hard where we are. On top of that, there seems to be a never-ending fault with the 'fill tank' light. Customer service are helpful but it's just a bit endless with the problems. Maybe it might get fixed but this machine doesn't seem very robust.”

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Posted 1 year ago

“Had to chase order due to system problems, items were delayed. Staff were helpful and resolved issues”

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Posted 1 year ago

“Excellent customer service. Delivered the next day. We are really pleased with the product. We wish every company we have dealt with were as good as you. Thanks”

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Posted 1 year ago

“A very helpful and responsive company. Possibly not the cheapest but you pays your money and takes your choice.”

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Posted 1 year ago

“The package was in a terrible state but items inside ok. Could include which filter goes where 1 & 3 as they appear the same. I choose to collect the parcel from drop off point (Argo Oldbury)”

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Posted 1 year ago

“Excellent service and excellent product”

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Posted 1 year ago

“I have had really excellent service for every contact I have had with Osmio. They are readily available to give helpful advice and each person I have spoken with has been knowledgeable and able to give me clear answers to my questions. I have also been very happy with the tap and filter system I bought from them.”

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Posted 1 year ago

“Not happy”

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Posted 1 year ago

“very helpful, delivery of orders arrived on time.”

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Posted 1 year ago

“Ordered paid arrived next day. I installed the unit in about 2 hours. Found insulation for plumbed version on line. Our water was undrinkable now we have cold or hot water in seconds. Good design nice finish small compact unit. Very happy no more bottled water”

Osmio 5 star review on 14th February 2023

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Posted 1 year ago

“The purchase arrived promptly. Unable to comment on product as waiting for fitment by a plumber and currently still in packaging.”

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Posted 1 year ago

“Bought water filter and love it. No more smelly chlorine in our drinking/cooking water. Also have the vit c shower head. Great item. Skin doesn't itch after showering, but I only use water to wash now, no soap or shampoo is actually needed. Skin never felt better.”

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Posted 1 year ago

“We have a Coldstream water filter which we purchased from Osmio a few years ago. We are very pleased with the product and purchase our filters from Osmio when they need replacing. The next day delivery service is excellent.”

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Posted 1 year ago

“Easy to order, delivered on time. Quality products. Definitely recommend”

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Posted 1 year ago

“Osmio is a class act. I have no hesitation in recommending these folks. High quality, reliable products and a helpful, responsive, and friendly customer service – what more could you want?”

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Posted 1 year ago

“Excellent product and amazing service one of the best companies I've ever dealt with”

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Posted 1 year ago

“All my recent dealings with Osmio were extremely positive and as a company you have proved excellent to deal with. You communicated with me via email to keep me in the picture at all stages.”

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Posted 1 year ago

“Customer service is next to useless, the bottle helps in many ways , but!!!, The battery only haves about 15 cycles before it needs recharging, and after 2 to 3 weeks it reduces quite considerably, so after 5 weeks , you get 5 to 6 cycles , before recharging the bottle, is it worth £180.00? No !!! Not with the useless customer service you do not get.”

Helpful Report

Posted 1 year ago

Osmio is rated 4.7 based on 2,925 reviews