Login
Start Free Trial Are you a business?? Click Here

Osmio Reviews

4.7 Rating 2,973 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 2,973 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 16th December 2024
Balint Kulacs
Osmio 5 star review on 7th June 2024
Steve Trebilcook
Osmio 5 star review on 3rd June 2024
Cathy Jones
Osmio 5 star review on 6th May 2024
Letizia Bartoloni
Osmio 5 star review on 18th March 2024
Andrea Malcolm
Osmio 5 star review on 9th February 2024
Izabela Buroszek
Osmio 5 star review on 5th February 2024
Shani Stevens
50
Anonymous
Anonymous  // 01/01/2019
The despatch of our order was very prompt. Thank you.
Helpful Report
Posted 2 years ago
Very helpful on the phone
Helpful Report
Posted 2 years ago
Always there amazing help.
Helpful Report
Posted 2 years ago
I was not sure what filter I needed so I contacted Osmio by e mail and they were very helpful in assessing my requirements. The order was easy to place on line and the items were received within a few days. Would have been sooner but the courier made an error but it arrived the following day ok.
Helpful Report
Posted 2 years ago
Good product easy to install and change filters. Does what is says in the tin. Satisfyed whith the filters exelent product. I am using Osmio niw 4 years.
Helpful Report
Posted 2 years ago
I ordered water filters on 9th May and paid as they were showing as in stock. However, they weren't in stock and I waited almost 3 months for delivery. The staff did keep me informed, but the website does need to be checked for correct info,as it was really frustrating waiting that long when my filters had run out.
Helpful Report
Posted 2 years ago
Easy to use platform, good product description, helpful videos/manuals and a simple checkout process. An online business with the customer ‘in mind’.
Helpful Report
Posted 2 years ago
Excellent customer service , extremely quick delivery. A great company .
Helpful Report
Posted 2 years ago
Firstly the boring stuff: The Osmio Zero arrived fast, was well packaged and came with great documentation for an easy setup. (The first set of filters come pre-installed) The machine itself works faultlessly and has replaced our regular water filter jug and kettle. I can't comment on filter life yet, but I do think the water quality seems good. At any rate, this is a very neat solution that worked better in our situation than a plumbed-in reverse osmosis system... Overall 5/5
Helpful Report
Posted 2 years ago
I am impressed with osmium because the people on the phone are polite and knowledgable and generous with their time.
Helpful Report
Posted 2 years ago
Absolutely excellent product. I’ll definitely be purchasing from you again.
Helpful Report
Posted 2 years ago
Great service. Thank you.
Helpful Report
Posted 2 years ago
Competitive on price and use the excellent DPD to get stuff delivered quickly and efficiently.
Helpful Report
Posted 2 years ago
Truly brilliant
Helpful Report
Posted 2 years ago
Definitely worth the fee
Helpful Report
Posted 2 years ago
Did just as they promised..... thanks
Helpful Report
Posted 2 years ago
Osmio zero is ok but If I would have an option to swap models I would go for fusion one. The most annoying in osmio zero is replacing water tank 2 or even 3 times per day even if you live in 2 person family.
Helpful Report
Posted 2 years ago
Always very helpful. Our issue was resolved. Thank you
Helpful Report
Posted 2 years ago
Product ordering and delivery was fine. It would have been great if there was an installation guide with the filter. Eg how long to flush through, max flow rate. Etc
Helpful Report
Posted 2 years ago
Excellent water filtration system - was easily installed and works immediately. I had a 3-way tap already installed which did help.
Helpful Report
Posted 2 years ago
Osmio is rated 4.7 based on 2,973 reviews