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Osmio Reviews

4.7 Rating 2,970 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 2,970 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 16th December 2024
Balint Kulacs
Osmio 5 star review on 7th June 2024
Steve Trebilcook
Osmio 5 star review on 3rd June 2024
Cathy Jones
Osmio 5 star review on 6th May 2024
Letizia Bartoloni
Osmio 5 star review on 18th March 2024
Andrea Malcolm
Osmio 5 star review on 9th February 2024
Izabela Buroszek
Osmio 5 star review on 5th February 2024
Shani Stevens
50
Anonymous
Anonymous  // 01/01/2019
A friend recommended you , I am so happy she did since using your product I have beautiful crystal clear Water , I have told several people about your product,
Helpful Report
Posted 4 years ago
Excellent service. Quick to reply to a query about a broken tap, and rectified the problem within a couple of days.
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Posted 4 years ago
I ordered the Osmio undersink filter on-line and the filter was delivered the next day, as stated at time of order. Happy with the service so far.
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Posted 4 years ago
Excellent service
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Posted 4 years ago
Sadly the order arrived from the supplier with no warranty, missing nails and no instructions. I had to chase for this as the customer service was poor. It would have been better if Osmio restricted sales of their product from them only. The product itself once installed appears to be wonderful... finding an engineer to do it was the other challenge and would be better if trained engineers were offered as an add on service Thanks
Helpful Report
Posted 4 years ago
Dear customer, Thank you that you highly reviewing quality of our product. Sadly you haven't purchased this product from us, so haven't had a chance to experience our customer service. Somehow you were forwarded the link to review by the retailer, hence were able to post this review. Should you buy it from us - you would've received manual by email automatically, also you can add it to cart as a printed copy free of charge when checking out. You also would be getting filter reminders when they are due for change. Warranty for the product is recorded automatically - should you need to get in touch with us please ring our customer service line 03301137181 and quote your postcode. Also please get in touch if we can improve your experience - our team will be happy to help. Best wishes Osmio team. Delete
Posted 4 years ago
Always helpful and courteous order 1 day turns up next day that’s what’s what I call service
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Posted 4 years ago
Speedy, efficient service.
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Posted 4 years ago
Easy and convenient to use.
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Posted 4 years ago
Great service as always.
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Posted 4 years ago
Having had our Osmio Duo now for several months it felt right to now review it. The unit looks great with the led light really finishing it off highlighting all those health giving bubbles. The build quality does not let it the looks down very robust with spare gaskets provided. One improvement required would be advance notice of a low battery as it dies just at the wrong time and takes 2 plus hours to charge. Auto cutoff when charging would be a bonus.
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Posted 4 years ago
Excellent call staff, great product, easy install under the sink and doesn’t take up much space at all.
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Posted 4 years ago
Product was not properly described . This caused a great deal of wasted time and driving. Now a long delay for required extra part to enable installation. Normally Osmio is very efficient and correct , but this was a very poor show.
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Posted 4 years ago
Super helpful and great staff
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Posted 4 years ago
The Berkey Filter that I ordered arrived the following day . There was a wahser missing so I called Osmio and they posted it out and it came the next day too.
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Posted 4 years ago
Rang customer service to ask a few questions, really helpful and as it could be returned if disliked I ordered one. Duly received we set it up. I asked hubby to put 2 glasses of water out, one tap and one from the machine. I said the tap water was the Osmio one! It did taste different at first and I wasn't sure I liked the taste of my beloved cuppa tea. It was a bit like going on holiday and getting used to the taste of the water. Having had the machine for 6 weeks now we did another blind tasting test, I got it right this time, ugh, the tap water tasted awful. Plus the thought that all of the pharma, metals etc have been taken out. Well worth the money, it's not going back. The waste water goes in the water butt outside or to the indoor plants. Would highly recommend it. Funnily enough my 2 cats have been drinking more of the water instead of going outside and drinking rainwater.
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Posted 4 years ago
Very fast efficient service
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Posted 4 years ago
Excellent! Really good filters, fast delivered.
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Posted 4 years ago
Really fantastic service. Fast and efficient. Products are great. One can really feel the difference when showering. Will be purchasing a full house water filtration system in the next 6 months.
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Posted 4 years ago
Cool
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Posted 4 years ago
Pleased with the product. It is very easy ordering online and next day deliver is an excellent service.
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Posted 4 years ago
Osmio is rated 4.7 based on 2,970 reviews