Osmio Reviews

Name: Osmio
Address: Eternal Lake Nature Reserve, Salt Lane, Cliffe, Kent
Rating: 4.73

4.7 Rating 2,925 Reviews

94 %

of reviewers recommend Osmio

4.7

Based on 2,925 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Tell us how Osmio made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I normally have an excellent service from yourselves but unfortunately the recent order was incomplete. I rang and left a message and a lady called me back, I explained that the order was incomplete but was asked to take some pictures of thee parcel and send them to you, I am STILL awaiting for the missing filter.”

Helpful Report

Posted 7 months ago

“Excellent seller, very good item , very fast Delivery AA+++🌟🌟🌟🌟🌟”

Helpful Report

Posted 7 months ago

“Excellent service, quick delivery. Good quality filters. Pricing not too bad, overall happy to purchase again.”

Helpful Report

Posted 7 months ago

“EVERY SINGLE PERSON ON THE PLANET NEEDS THIS MACHINE IN THEIR LIFE!!!”

Helpful Report

Posted 8 months ago

“Quick and easy to order further cartridges for my filter.”

Helpful Report

Posted 8 months ago

“Happy with my purchase. Bottle is easy to use and works perfectly.”

Helpful Report

Posted 8 months ago

“I was very excited to receive my new water filter system and gear to get it set up … I still haven’t been able to set it up and use as the bung I need to shut off one of the filter holes doesn’t come with the system . I live alone and It is recommended to only use one of the filters so I was shocked that I then had to order them off you separately at a cost of £6 for two . Ok I thought …a bit steep and should have really been supplied … but then you want to charge me £6 to post two tiny bungs that if I had known I would have put it on my order . I messaged the company to explain my disappointment … only to be told oh well the bungs tend to smell anyway ??? I Re-explained that I needed them as per instructions and was told well your welcome to buy one …. Again missing my point of cost of postage and the fact it should be included .. so I’ve ordered one from eBay for just over a pound . So buyer be aware if only I one person house hold . Can’t comment yet on quantity of water but the glass and mango wood look smart .”

Helpful Report

Posted 8 months ago

“Just got it easy to use and set up. Only thing the water for hot cold be hotter”

Helpful Report

Posted 8 months ago

“Ozmio are are great company, they go above & beyond”

Helpful Report

Posted 8 months ago

“The Osmio Zero is a super product, great design, very easy to use, and the water is clean and ideal. Very happy to own this!”

Helpful Report

Posted 8 months ago

“Amazing Products and amazing service”

Helpful Report

Posted 8 months ago

“We have had the Osmio Zero 2.0 reverse osmosis system for a week and so far the unit has proved fantastic, offering super clean, healthy cold and hot water; the latter being a big hit for herbal tea drinkers. Using the cold water to fill up our Sage coffee unit has also provided nicer tasting coffee. Order and delivery of the unit was quick and painless and set-up was exceptionally easy. We highly recommend the company and the unit.”

Helpful Report

Posted 8 months ago

“On this occasion Osmio fell short of their usual fast delivery.”

Helpful Report

Posted 8 months ago

“I paid for 2 sets of filters. Waiting time was long. After 20 days I received only one set...”

Helpful Report

Posted 8 months ago

“Osmio are second to none when it comes to quality products and service. The health benefits of clean water and hydrogen therapy have changed the quality of my life and I am most greatfull.”

Helpful Report

Posted 8 months ago

“The order took too long to arrive we kept being given date and then changed”

Helpful Report

Posted 8 months ago

“The product is excellent, the delivery charge is high for a lightweight item”

Helpful Report

Posted 8 months ago

“Still getting floater's on our tea, but we've tried various brands on the water at the caravan Filey, it must just be bad water”

Helpful Report

Posted 8 months ago

“I am pleased with the bottle but very dissapointed in the battery performance. Despite following instructions for charging, it only seems to last for a few cycles and then needs charging again. Considering this cost me £200 I feel sumwhat diddled!”

Helpful Report

Posted 8 months ago

“Outstanding service as always. Ordered Friday afternoon and delivered and installed by Saturday afternoon! I recently upgraded from my osmio zero which has been fantastic for 4 years. This was so very simple to plumb in. It took less than 15 minutes and now I don't need to keep doing the water. This is the best thing I've purchased since becoming a home owner! It's in constant use and I know all the parts are replaceable and repairable. Thanks osmio”

Helpful Report

Posted 8 months ago

Osmio is rated 4.7 based on 2,925 reviews