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Osmio Reviews

4.7 Rating 2,973 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 2,973 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 16th December 2024
Balint Kulacs
Osmio 5 star review on 7th June 2024
Steve Trebilcook
Osmio 5 star review on 3rd June 2024
Cathy Jones
Osmio 5 star review on 6th May 2024
Letizia Bartoloni
Osmio 5 star review on 18th March 2024
Andrea Malcolm
Osmio 5 star review on 9th February 2024
Izabela Buroszek
Osmio 5 star review on 5th February 2024
Shani Stevens
50
Anonymous
Anonymous  // 01/01/2019
I needed an adapter to take the ⅜" supply from the Kinetico K5 reverse osmosis unit to the ½” tail of the filtered water tap on the Clearwater Hydra tap. Osmio were able to supply from stock and sent it by First Class mail the next day. Great product and great service!
Helpful Report
Posted 4 years ago
Re water filters Straightforward order with prompt delivery, tailored to my availability via email updates . Model / code remains unchanged from last order ( over a year ago) which makes things easy. Cheaper pricing with multibuy always helps. Filter simple to fit Great service all round !
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Posted 4 years ago
Very quick and efficient delivery. The product inner box was crushed on one side (outer box unmarked), but no obvious damage to item. It was a little worrying initially, not to get an online acknowledgment of my order and payment. Thank you.
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Posted 4 years ago
Great customer service and support from Osmio. I contacted the team to ask about frequency of changing the fi they go back to me with the answer within 48hours (I asked on a weekend
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Posted 4 years ago
Easy to install and improved water pressure
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Posted 4 years ago
I brought the Osmio counter top ro unit and it’s a really impressive bit of kit. Delivery was also very quick.
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Posted 4 years ago
The water filter is good. however given the trouble I have had re getting it changed over it would really help if it was clear on your website - and more importantly on the packaging - what size of fixing ie 3/8 or 1/4 is being supplied. It was impossible tot ell from the old filter what it was and impossible to tell what the new one was hence having to order an adaptor which after over a week had not arrived. Thankfully the 2nd one sent by courier did arrive. Answers below concern the filter not the adaptor!
Helpful Report
Posted 4 years ago
Thank you for your feedback. The size of the fittings for the product you have purchased is in the product name. Although even though you have ordered incorrect product we have offered to post reducers free of charge. They were sent by 1st class Royal Mail, however sadly the package got lost. We have re-despatch the fittings via next day courier. If you have any existing system and usure what type of fitting you require - you can get in touch with our customer service team, they will help you to get the correct connectors (if needed).
Posted 4 years ago
commande facile, règlement sans histoire et livraison très rapide: 4 jours par dpd-chronopost depuis l’Angleterre.
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Posted 4 years ago
Excellent service highly recommendable
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Posted 4 years ago
Good customer service and prompt delivery 🙂
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Posted 4 years ago
Very good delivery service.
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Posted 4 years ago
Only just set up and very pleased so far once I got used to it. Had to look at the manual to check I could 'stop the flow' as I only wanted a small amount for my coffee and I was putting another cup under the dispenser of the amount I didn't want! Silly me I should have read the manual! Great demonstrations by the way from that very nice chap.
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Posted 4 years ago
I’ve had my Osmio Zero for a week or so and after that short time I’d categorise it as an essential appliance. Great product and a friendly, efficient team at Osmio - Cheers
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Posted 4 years ago
Doesn’t take up too much room on the worktop being around 18cm wide. Water tastes very clean - even better slightly chilled - no more purchases of bottled water and all that waste plastic. You can pull around 250ml give or take before the machine goes into refill mode and you have to wait a few minutes before being able to draw more water. Not an inconvenience.
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Posted 4 years ago
Osmio has been amazing :)
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Posted 4 years ago
The sales people at Osmio are friendly, experienced and knowledgeable. They told me the pros and cons of each gravity filter and were really quick and responsive when I noticed a missing bit of kit. I'd definitely recommend Osmio to friends.
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Posted 4 years ago
As normal simple and efficient servive
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Posted 4 years ago
Excellent filter system. Filters out nasties that are in tap water including fluoride etc.
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Posted 4 years ago
Excellent advice given by telephone. A very good product delivered quickly, which produces excellent-tasting filtered water. It's reassuring to know that my health is better protected now.
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Posted 4 years ago
Thank you
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Posted 4 years ago
Osmio is rated 4.7 based on 2,973 reviews