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Osmio Reviews

4.7 Rating 2,973 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 2,973 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 16th December 2024
Balint Kulacs
Osmio 5 star review on 7th June 2024
Steve Trebilcook
Osmio 5 star review on 3rd June 2024
Cathy Jones
Osmio 5 star review on 6th May 2024
Letizia Bartoloni
Osmio 5 star review on 18th March 2024
Andrea Malcolm
Osmio 5 star review on 9th February 2024
Izabela Buroszek
Osmio 5 star review on 5th February 2024
Shani Stevens
50
Anonymous
Anonymous  // 01/01/2019
Excellent service to Portugal. Quote including duty and freight was generated immediately and accurately online. The product was dispatched on the day of the order and delivered by courier a day earlier than indicated. Well done and thank you.
Helpful Report
Posted 1 year ago
Have exactly what we need. Answer emails quickly. Send goods immediately. Good value. You are now our main supplier.
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Posted 1 year ago
Great quick and efficient service
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Posted 1 year ago
Great machine! Fits nicely on my worktop and does what it should, lovely clean and pure water, always available. If only the refill beep didn't ring 26 times!
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Posted 1 year ago
Great company, products and customer service
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Posted 1 year ago
Installation was easy and free of problems. The waters flow is good but one week's use prevents further comment
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Posted 1 year ago
Easy-to-order Website. Speedy delivery of replacement filter cartridges. Good experience
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Posted 1 year ago
Always very efficient and helpful.
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Posted 1 year ago
Exemplary customer service - and good water filters too! Thank you.
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Posted 1 year ago
Great idea and I thought it was one of the most affordable filters on the market. The problem is, no matter how much I love it (and I do) it's just a silly, expensive machine. We have had to change the cartridges every 2 months and the water is not even that hard where we are. On top of that, there seems to be a never-ending fault with the 'fill tank' light. Customer service are helpful but it's just a bit endless with the problems. Maybe it might get fixed but this machine doesn't seem very robust.
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Posted 1 year ago
Had to chase order due to system problems, items were delayed. Staff were helpful and resolved issues
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Posted 1 year ago
Excellent customer service. Delivered the next day. We are really pleased with the product. We wish every company we have dealt with were as good as you. Thanks
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Posted 1 year ago
A very helpful and responsive company. Possibly not the cheapest but you pays your money and takes your choice.
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Posted 1 year ago
The package was in a terrible state but items inside ok. Could include which filter goes where 1 & 3 as they appear the same. I choose to collect the parcel from drop off point (Argo Oldbury)
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Posted 1 year ago
Excellent service and excellent product
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Posted 1 year ago
I have had really excellent service for every contact I have had with Osmio. They are readily available to give helpful advice and each person I have spoken with has been knowledgeable and able to give me clear answers to my questions. I have also been very happy with the tap and filter system I bought from them.
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Posted 1 year ago
Not happy
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Posted 1 year ago
very helpful, delivery of orders arrived on time.
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Posted 1 year ago
Ordered paid arrived next day. I installed the unit in about 2 hours. Found insulation for plumbed version on line. Our water was undrinkable now we have cold or hot water in seconds. Good design nice finish small compact unit. Very happy no more bottled water
Osmio 5 star review on 14th February 2023
Helpful Report
Posted 1 year ago
The purchase arrived promptly. Unable to comment on product as waiting for fitment by a plumber and currently still in packaging.
Helpful Report
Posted 1 year ago
Osmio is rated 4.7 based on 2,973 reviews