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Osmio Reviews

4.7 Rating 3,029 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,029 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 16th December 2024
Balint Kulacs
Osmio 5 star review on 7th June 2024
Steve Trebilcook
Osmio 5 star review on 3rd June 2024
Cathy Jones
Osmio 5 star review on 6th May 2024
Letizia Bartoloni
Osmio 5 star review on 18th March 2024
Andrea Malcolm
Osmio 5 star review on 9th February 2024
Izabela Buroszek
Osmio 5 star review on 5th February 2024
Shani Stevens
50
Anonymous
Anonymous  // 01/01/2019
I've tried other makes but none are as good and some add a bad flavour to water
Helpful Report
Posted 1 month ago
Very good service, wouldn't use anybody else.
Helpful Report
Posted 1 month ago
I am very surprised and bitterly disappointed with the 3 litre humidifier 2 water container. This is made with very low grade, incredibly thin plastic (Copet grade 1) that is usually only recommended for one off use, hardly what you need with a machine that is used every day!. Why Osmio have put their name on this product is concerning and how it's passed the normally high Osmio quality control is beyond me. I have spent a great deal of money on quality Osmio products over the years but if this is anything to go by I will be need to check very carefully in future before buying any further products.
Helpful Report
Posted 1 month ago
What I don't like (and I think I wrote the same on the previous delivery) is the waste of cardboard/paper to meke the packcaging. In fact it is to big fo just one filter. Moreover the packaging was damaged because too empty but the content fortunately was not.
Helpful Report
Posted 1 month ago
Great service and quality water!
Helpful Report
Posted 1 month ago
Very good product
Helpful Report
Posted 1 month ago
Very impressed with fast deliveries of effective, Quality products I have the glass Osmio gravity water filter and the shower head Excellent products
Helpful Report
Posted 1 month ago
I have found the quality of the hydrogen duo very good so far, and the service and delivery was efficient. My only comment is that it would be helpful if there was a cover on the charge point (to reduce the risk of water getting into the electrical part of the device), and also the canula for inhalationcould be a bit longer...thanks
Helpful Report
Posted 1 month ago
The replacement filters arrived in good time BUT I HAVE HAD NO REPLY TO MY ENQUIRY ABOUT WHEN A REPLACEMENT HEAT ELEMENT WILL BE IN STOCK!
Helpful Report
Posted 1 month ago
Good fit
Helpful Report
Posted 1 month ago
exactly what I needed at a reasonable price and processed and delivered really fast
Helpful Report
Posted 1 month ago
I recently had a problem with my Osmio water dispensing button (the one you press to fill up a glass or cup) I was able to problem solve by ruling out a few things. Osmio support sent me a new board which looked a bit like a two part large microchip and a video on how to replace it by removing the hood first then removing some glue which sealed the old one and then fixing the new board. I had no help from my husband and managed to do it myself 😎. It now works again and I am very pleased. These machines are amazing I’ve had mine for almost 3 years. It’s important to do a clean every so often, and I set reminders to do so. I use citric acid as a descaler. Great customer service 👍 thankyou Osmio
Helpful Report
Posted 1 month ago
Very helpful customer service when purchasing a water filter tap. The product itself is really good quality and was supplied with the correct fittings. Delivery was well informed and prompt.
Helpful Report
Posted 1 month ago
A customer focussed easy to communicate with company. I particularly liked the automatic reminder that our Kingspan UV light bulb for water treatment was coming up for renewal, to maintain the efficiency of the system. Would recommend using Osmio.
Helpful Report
Posted 2 months ago
Deliveries have always been on time and we appreciate our filtered water. Thank you
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Posted 2 months ago
Great pure tasting water - so much awful stuff in the water these days it's good to know most of it's been filtered out. A Taylor
Helpful Report
Posted 2 months ago
The water has no Chlorine taste at all. Plus, the kettle still looks like new inside. Absolutely, no limescale build up whatever. Getting this filter system is the best thing we did.
Helpful Report
Posted 2 months ago
The cannula's where not expensive as expected, Where received very quickly.
Helpful Report
Posted 2 months ago
I ordered 4 Stage Reverse Osmosis replacement filters on the Thursday afternoon and they arrived via DPD on Saturday afternoon which allowed me to fit them during Saturday afternoon / evening. Osmio T&Cs said they deliver via DPD Mon-Fri so I was expecting the delivery on Monday but was pleasently surprised when I had e-mails and texts from DPD on Friday / Saturday saying they'd deliver on Saturday. Filters installed and working fine. I should have replaced them over a year ago but now that the process was so quick and easy I'll replace them more often in future. Osmio's replacement filter's price was also very good. I'll definitely order from Osmio again.
Helpful Report
Posted 2 months ago
Super Fast process including Delivery
Helpful Report
Posted 2 months ago
Osmio is rated 4.7 based on 3,029 reviews