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Osmio Reviews

4.7 Rating 2,973 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 2,973 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 16th December 2024
Balint Kulacs
Osmio 5 star review on 7th June 2024
Steve Trebilcook
Osmio 5 star review on 3rd June 2024
Cathy Jones
Osmio 5 star review on 6th May 2024
Letizia Bartoloni
Osmio 5 star review on 18th March 2024
Andrea Malcolm
Osmio 5 star review on 9th February 2024
Izabela Buroszek
Osmio 5 star review on 5th February 2024
Shani Stevens
50
Anonymous
Anonymous  // 01/01/2019
The machine is prone to regular failures and I'm disappointed the company Osmio Water does not accept the warranty of the product due to hard water. Simply unnacceptable. For the cost it is not worth it. Never again.
Helpful Report
Posted 1 year ago
fantastic machine with a good team behind it
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Posted 1 year ago
Polite, timely customer service.
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Posted 1 year ago
Good website, good products, good service.
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Posted 1 year ago
Very helpful and quick and efficient service. I had an issue with the tank also which I finally managed to resolve using the advice of a technical member of stuff.
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Posted 1 year ago
The water on the East Coast is noted for limescale, not pleasant to drink. The difference was instantly noticeable when the Osmio filter system was fitted. I can drink the water and no more limescale deposits on fixtures and fittings. Can highly recommend.
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Posted 1 year ago
ordered online delivery was quick not set upm yet
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Posted 1 year ago
Very efficient. New filters arrived next day.
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Posted 1 year ago
Good service and price , communication was great
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Posted 1 year ago
I have been a customer of Osmio for nearly five years now. Always reliable, and if there are any problems, they are swift;y resolved without any drama or fuss. I highly recommend them for their products and their customer service.
Helpful Report
Posted 1 year ago
Hello Mr. Kent, the order of the two UV glass tubes with a closed side has arrived very well packaged. But these tubes are way too long and I can't use them. Despite my clear description of my glass tubes with detailed photos and size units, your team has not succeeded in delivering the correct tubes to date. Worse yet, despite my communication with your team, I'm getting no response. My investment is worthless and in the meantime I cannot repair my UV water installation. So deeply disappointed in all aspects. Order No. 1000088142.
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Posted 1 year ago
Fixed my issue in quick time. Professional and polite. Good job.
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Posted 1 year ago
Took a long time to get in stock and then be delivered. Otherwise very pleased with the products from OSMiO
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Posted 1 year ago
Nice filter and happy with the product,the watet has definitely a much better taste. Maybe it could be designed a bit smaller but this is just my opinion as I like things a bit neater. Overall happy
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Posted 1 year ago
Product arrived promptly and ordering on line a doddle.
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Posted 1 year ago
Always fast delivery! I am a returning customer and I would definitely recommend this company.
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Posted 1 year ago
Relied upon Osmio for several years now - excellent product, - good Company service, prompt attention to orders and any questions.
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Posted 1 year ago
What obliging and helpful people the 'Osmio people' are. Thank you for never appearing to tire of answering our many questions. One criticism -- the videos could be be better made, with the speakers facing us as they attempt to instruct us.
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Posted 1 year ago
Excellent all round. Only problem payment verification.
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Posted 1 year ago
Purchase Osmio Zéro 4-5 years ago, works very well. Delivery of replacement filters are always prompt. We've moved to à hard water area 2 years ago. H
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Posted 1 year ago
Osmio is rated 4.7 based on 2,973 reviews