Osmio Reviews

Name: Osmio
Address: Eternal Lake Nature Reserve, Salt Lane, Cliffe, Kent
Rating: 4.73

4.7 Rating 2,925 Reviews

94 %

of reviewers recommend Osmio

4.7

Based on 2,925 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service! My queries were dealt with extremely promptly and informatively. Should I have any queries I know can look forward to an answer soon! Many thanks”

Helpful Report

Posted 1 year ago

“Easy to install, fresh clean and dechlorinated water. Much better than bottled water and fraction of the cost having got to almost 17 months from one filter with a family of 5.”

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Posted 1 year ago

“Superb customer service. We were contacted by someone in despatch almost immediately after we'd placed the order to confirm the missing postcode to ensure our order would go in the post that day to the correct address. It arrived the following morning. Outstanding customer service and product - exactly what we needed.”

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Posted 1 year ago

“Great product and prices plus fast delivery”

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Posted 1 year ago

“I reset the fuse and the machine worked. I then purchased some new filters. Unfortunately a showtime after this the machine started playing up again and felt very hot and was making strange noises. As it is 3 years old I have now disposed of the machine. I feel disappointed that I spent about £60 on new filters now. However the machine has served me well for the past 3years. Thanks. Mike.”

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Posted 1 year ago

“Very good communication and prompt service. Highly recommended.”

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Posted 1 year ago

“Easy transaction, quick delivery, there was a minor problem but it was quickly resolved would use again”

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Posted 1 year ago

“First time I’ve used them and they were fab - super quick delivery, right first time and great clear communication one item that’s to follow.”

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Posted 1 year ago

“A family company founded on excellent principles. They will always do their best to help as far as they can, so please be forgiving of any shortfalls.”

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Posted 1 year ago

“As before, Osmio's ordering system, delivery and products have been very good. The only omission was the absence of a confirmatory email for the order, as the courier's order receipt confirmation was the first indication that the order was being processed. Otherwise all fine.”

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Posted 1 year ago

“Great products, great service from the Osmio Team. Thank you.”

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Posted 1 year ago

“Good product with superb delivery.”

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Posted 1 year ago

“I have bought a few Osmio products in the past, & we are very pleased with them as we are a family that try’s our best to be healthy. Mark & Irena are brilliant & they are always there when I need any help or advice. Very knowledgable people that explain everything so well.”

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Posted 1 year ago

“The machine is prone to regular failures and I'm disappointed the company Osmio Water does not accept the warranty of the product due to hard water. Simply unnacceptable. For the cost it is not worth it. Never again.”

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Posted 1 year ago

“fantastic machine with a good team behind it”

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Posted 1 year ago

“Polite, timely customer service.”

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Posted 1 year ago

“Good website, good products, good service.”

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Posted 1 year ago

“Very helpful and quick and efficient service. I had an issue with the tank also which I finally managed to resolve using the advice of a technical member of stuff.”

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Posted 1 year ago

“The water on the East Coast is noted for limescale, not pleasant to drink. The difference was instantly noticeable when the Osmio filter system was fitted. I can drink the water and no more limescale deposits on fixtures and fittings. Can highly recommend.”

Helpful Report

Posted 1 year ago

“ordered online delivery was quick not set upm yet”

Helpful Report

Posted 1 year ago

Osmio is rated 4.7 based on 2,925 reviews