Orthotix Reviews

Name: Orthotix
Address: OrthotixSanatorium RoadCantonCardiffCF11 8DG, ,, Cardiff
Rating: 4.63

4.6 Rating 1,330 Reviews

92 %

of reviewers recommend Orthotix

4.6

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Orthotix:

Orthotix is the leading Welsh manufacturer and supplier of sports & orthopaedic bracing, distributing across the breadth of the United Kingdom and Ireland.

Our continually expanding range of braces and supports offer an orthotic solution for everyone, whether it be a sporting injury or an orthopaedic pathology. All of our products are certified as Class 1 medical devices and CE marked accordingly.

We are proud to manufacture our own range of products in Great Britain, whilst also benefiting from exclusive distribution agreements with our overseas market leading partners. This enables us to bring the most innovative and successful orthopaedic product from around the globe to the consumers of the UK.

Visit Website

Phone:

02920 370 696

Email:

enquiries@orthotix.co.uk

Location:

OrthotixSanatorium RoadCantonCardiffCF11 8DG, ,
Cardiff
CF11 8DG

Orthotix 5 star review on 18th December 2024

Anonymous // 01/01/2019

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“Easy to order products and quick delivery times”

Helpful Report

Posted 5 months ago

“I was amazed how quickly the helmet arrived.The helmet is a really good fit and my grandson really likes wearing it.He also keeps it on all day .He only takes it off when he is going to bed”

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Posted 5 months ago

“I had ordered the knee support in medium in the past, but it kept falling down. My knee had flared recently so ordered a smaller one. As I was about to go on holiday, I arranged for it to go to the address in Dorset. It all went without a hitch and it was waiting for me when I opened the door. The smaller one fits perfectly and hasn't fallen down at all, so good timing for my holiday.”

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Posted 5 months ago

“I have not received my order and am presently attempting to get my money or preferably a replacement. It was sent out but not left in my secure place and therefore it appears to have gone missing.”

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Posted 5 months ago

“Speedy delivery. Good product which does the job.”

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Posted 6 months ago

“2nd order placed. Usual fast service and suits my neck needs.”

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Posted 6 months ago

“I have drop foot after having a stroke and the foot up works great it helps me get about”

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Posted 6 months ago

“Well designed and put together, quality materials, speedy delivery at a fair price. Would use this supplier again.”

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Posted 6 months ago

“Really notice the support after a couple of days I can now drive my car with confidence. An excellent product. I purchased the beige and am putting an order in for black 👏”

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Posted 6 months ago

“Delivery is very quick. Products are top quality.”

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Posted 6 months ago

“Excellent hernia briefs giving very good support. Making my life a lot easier and better Thanking you Peter.”

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Posted 6 months ago

“Clear website, quick service, good product working well. Thank you.”

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Posted 6 months ago

“This is very easy ! Having found and bought a hernia compression brief while away in Australia , I needed another one or two upon getting back to the UK. Step forward Orthotix c/o 'Dr Google' who as it turned out were waiting for their supplier to fulfill a re-order of these briefs. Orthotix kept me posted about this; volounteered to email me once the re-order had been received; duly did so and consequently I am feeling very comfortable again.”

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Posted 6 months ago

“The recommmended size is nea impossible to wear. Buy a size larger.”

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Posted 6 months ago

“So far it is good. Helping me to get around and feel confident walking. Slightly heavy though. It is comfortable and easy to put on and fasten.”

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Posted 6 months ago

“I've had a hernia for a year now waiting for the op and started wearing the Orthotix pants some while ago now and I've bought 3 pairs now finding them very supportive and helping me do whatever I need”

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Posted 6 months ago

“Quick and communicative service. Good quality products”

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Posted 6 months ago

“Item fits well and is as comfortable as can be expected. I manage well and it does not disturb my sleep now I am used to positioning my leg. I have positive feelings about helping my Plantar fasciitis”

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Posted 6 months ago

“Good product and service. Delivered on time as state on website.”

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Posted 6 months ago

“I received what I ordered on time and in good condition. That’s the good news. I ordered XL in white pair and they were huge. I ordered a second pair L black which are very tight. I did not realise from the pictures that they are a different design. Also the measurement advice I found very confusing.. I now have two very expensive pairs, neither of which fit. I accept it was my fault but with an understandable no return policy this has proven to be a very expensive mistake on my part. I would not recommend buying these. As a pensioner this is a lot of money. By far the most expensive underwire I have ever purchased Better web site information and maybe some form of hygiene strip fitted so return is possible may be an improvement for other customers.”

Helpful Report

Posted 6 months ago

Hi Brian Thank you for the feedback regarding your purchase. We do offer free returns for all of our products including the Hernia range. You would need to contact us either via email at enquiries@orthotix.co.uk or via the telephone on 02920 370696 to arrange this. We do have a returns policy that we ask that all items are returned in the same condition they are sent in, all tags to still be on the products and all packaging to be in the return. You have around 14 days to return the item unless authorised with us before hand if you need longer. Many Thanks Orthotix

Posted 6 months ago

Orthotix is rated 4.6 based on 1,330 reviews