Orthotix Reviews

Name: Orthotix
Address: OrthotixSanatorium RoadCantonCardiffCF11 8DG, ,, Cardiff
Rating: 4.63

4.6 Rating 1,330 Reviews

92 %

of reviewers recommend Orthotix

4.6

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Orthotix:

Orthotix is the leading Welsh manufacturer and supplier of sports & orthopaedic bracing, distributing across the breadth of the United Kingdom and Ireland.

Our continually expanding range of braces and supports offer an orthotic solution for everyone, whether it be a sporting injury or an orthopaedic pathology. All of our products are certified as Class 1 medical devices and CE marked accordingly.

We are proud to manufacture our own range of products in Great Britain, whilst also benefiting from exclusive distribution agreements with our overseas market leading partners. This enables us to bring the most innovative and successful orthopaedic product from around the globe to the consumers of the UK.

Visit Website

Phone:

02920 370 696

Email:

enquiries@orthotix.co.uk

Location:

OrthotixSanatorium RoadCantonCardiffCF11 8DG, ,
Cardiff
CF11 8DG

Orthotix 5 star review on 18th December 2024

Anonymous // 01/01/2019

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“Great socks, very comfortable, but expensive. There are cheaper versions on the internet, but they are not as comfortable, and are not seamless.”

Helpful Report

Posted 2 years ago

“I was firstly given one of your lacing hand supports by the hospital. I had a different one too, this one the support snapped, plastic, so I replaced this one with your lacing support that I think is brilliant. It is very comfortable to wear and washes really well. I would certainly buy this item again and would recommend it to anyone with a wrist/ hand problem.”

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Posted 2 years ago

“Comfortable thumb support and service received from Orthotix very good.”

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Posted 2 years ago

“Excellent product”

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Posted 2 years ago

“The service was great and the website is very easy to navigate , and the delivery was on time and good.”

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Posted 2 years ago

“bought it for my right hand. its a bit difficult to put it on by my self. slightly gappy between the thumb and second finger plam area. otherwise supported the thumb well.”

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Posted 2 years ago

“Excellent as usual, Thanks”

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Posted 2 years ago

“my new Billy’s are perfect with my splints and very thankful they arrived so quickly”

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Posted 2 years ago

“Excellent service very helpful and product is great”

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Posted 2 years ago

“Orthotix have been great to deal with. Superb product and extremely efficient with their delivery times and with keeping me updated about my order.”

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Posted 2 years ago

“Great service and really helpful team”

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Posted 2 years ago

“Wrong item sent, very small, tried emailing to see about an exchange but no reply”

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Posted 2 years ago

“Unfortunately I'm still awaiting it arrival”

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Posted 2 years ago

Hi Suzanne We are sorry to hear you are still waiting for your item, this is likely due to the Royal Mail strikes that have been going on an causing some delays. Please could you tell me your order number so I can find your order. Many Thanks Vicky

Posted 2 years ago

“My orthotic is in bits ...... there was no way it peeled a layer off ....it just kept tearing ....used a knife still didn’t come clean It’s a deeply flawed product”

Helpful Report

Posted 2 years ago

“Unfortunately, the elastic rib belt I needed to have did not fit my needs of rib problems but was excellently made as all products from Orthotix. I have bought lumbar-sacral braces from Orthotix for over 20 years and their service and help has been exemplary. Always answered queries in quick time and always delivered in a good time frame too. I would highly recommend them to anyone who needs some help with the support of the body in all areas. I have found the products I use easy to clean. This is a company I trust and which understands people's needs.”

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Posted 2 years ago

“Very pleased with the insoles that I bought online. Recommended to me by my GP and they have made a big difference to my walking. Very quickly delivered to me by post.”

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Posted 2 years ago

“A bit difficult to leave a review when I haven't received my ordered goods from you!”

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Posted 2 years ago

“Arrived as promised, fits fine. Thank you”

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Posted 2 years ago

“The item I ordered from orthtix has helped me a lot easily ordered on line and a very quick to respond and delivery thank you well please.”

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Posted 2 years ago

“Very good quality well happy”

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Posted 2 years ago

Orthotix is rated 4.6 based on 1,330 reviews