Orthotix Reviews

Name: Orthotix
Address: OrthotixSanatorium RoadCantonCardiffCF11 8DG, ,, Cardiff
Rating: 4.63

4.6 Rating 1,330 Reviews

92 %

of reviewers recommend Orthotix

4.6

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Orthotix:

Orthotix is the leading Welsh manufacturer and supplier of sports & orthopaedic bracing, distributing across the breadth of the United Kingdom and Ireland.

Our continually expanding range of braces and supports offer an orthotic solution for everyone, whether it be a sporting injury or an orthopaedic pathology. All of our products are certified as Class 1 medical devices and CE marked accordingly.

We are proud to manufacture our own range of products in Great Britain, whilst also benefiting from exclusive distribution agreements with our overseas market leading partners. This enables us to bring the most innovative and successful orthopaedic product from around the globe to the consumers of the UK.

Visit Website

Phone:

02920 370 696

Email:

enquiries@orthotix.co.uk

Location:

OrthotixSanatorium RoadCantonCardiffCF11 8DG, ,
Cardiff
CF11 8DG

Orthotix 5 star review on 18th December 2024

Anonymous // 01/01/2019

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“It works well, users should make sure they have the correct size for the feet.”

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Posted 2 days ago

“Very simple and easy to do business with, thanks”

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Posted 3 days ago

“Excellent service from start to finish.”

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Posted 6 days ago

“Arrived earlier than expected and fits fantastic. Really comfortable after my surgery”

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Posted 6 days ago

“Excellent service”

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Posted 2 weeks ago

“This has been a game changer for me since my accident. I can now walk with no fear of tripping (due to drop foot) as I go through my long recovery journey. Great product 5/5”

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Posted 3 weeks ago

“I use these toe loops every day all day to help stabilise my toes in consequence to a plantar tear. They do an excellent job in managing the problem”

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Posted 3 weeks ago

“I'm very disappointed with this company as iv been suffering from pain for a long time and I seen the ad on Google and decided to buy only for the company to take my money and I still waiting for delivery which they state is has!I wouldn't buy from them again”

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Posted 3 weeks ago

Hi Mary Thank you for the feedback. I can see from the tracking on your order I can see that it left us the 10th of December and is showing delivered on the 12th of December at 09:56am. Please if you have not received this item can you contact us at enquiries@orthotix.co.uk so we can look into this for you. Unfortunately this time of year can be very busy for the postal and courier services and errors do happen which are out of our control but we do try everything we can to get this resolved for you. Many Thanks Orthotix

Posted 3 weeks ago

“As someone who has a leg length discrepancy following a hip replacement, these heel elevators have been a game changer. They are good quality, good value and arrive quickly when ordered. Very happy.”

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Posted 3 weeks ago

“Very satisfied with my support briefs. I agree with a previous reviewer when he suggested going for a larger size. I am a slim build and normally would order medium but I ordered large and find them tightish. A quality product though.”

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Posted 4 weeks ago

“Quality products and fantastic customer service, many thanks.”

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Posted 4 weeks ago

“Fantastic service from Orthotix.”

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Posted 1 month ago

“These Orthotix gel sleeves are really tough and excellent value for money.”

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Posted 1 month ago

“Everything I hoped-for. Delivery was handled well. Thanks for the black Friday discount”

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Posted 1 month ago

“Ankle brace sent promptly however very uncomfortable to wear. Likely would not have bought it had I seen it before I purchased it.”

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Posted 1 month ago

“Fast delivery and the product helps my 4 year old son a lot.We are very happy.”

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Posted 1 month ago

“Excellent communication from a very fast service. Help and guidance by telephone if you need it!”

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Posted 1 month ago

“I haven't Actually received my order yet. Not your fault its royal mails fault delaying delivery twice. Apart from all that I wouldn't shop for my leg brace anywhere else. Usually prompt service”

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Posted 1 month ago

“Good price Good product Fast delivery”

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Posted 1 month ago

“I now have 3 of these over the past 4.5 years (originally prescribed) they are really helpful caught me from almost certain dislocation a number of times. At first the velcro is almost too strong, but as they age giving them a wash helps refresh it but it only becomes problematic when not under trousers”

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Posted 1 month ago

Orthotix is rated 4.6 based on 1,330 reviews