ORION Reviews

Name: ORION
Address: Orion, Unit 3 Orion Way, Far Lane, Orion, Unit 3 Orion Way, Far Lane, Leeds
Rating: 4.85

4.9 Rating 267 Reviews

100 %

of reviewers recommend ORION

Company Reviews

Metrics

Info

4.9

Based on 267 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Live Chat, Email

Visit Website

Phone:

0113 2320555

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We just found your company by word of mouth and some suppliers were quoting weeks for delivery but yours are in stock and were delivered in a couple of days. We made a mistake when ordering a shelf unit. Other suppliers would just have shipped what we ordered, but your admin staff were quick to point out our mistake and put it right over the phone without the need for additional work correcting order forms resubmitting payments etc., which is all brilliant service in our books.”

Helpful Report

Posted 10 years ago

Thank you Mark for the brilliant review, we like to make things as easy as possible here. Great to hear how happy you are with our service. We hope to work with you again and wish you a very happy Christmas. Good luck in the draw

Posted 10 years ago

“Everything it said on the tin, efficient and helpful on phone, and delivered as promised next day”

Helpful Report

Posted 10 years ago

Great to hear Ged, lovely doing business with you. Good luck!

Posted 10 years ago

“Excellent service , excellent Products!”

Helpful Report

Posted 10 years ago

Thank you so much James, Good luck in the draw and we hope to do business with you again very soon.

Posted 10 years ago

“Excellent product & service was first class!”

Helpful Report

Posted 10 years ago

Thank you very much Katie, we hope to do business with you again soon. Merry Christmas

Posted 10 years ago

“I was unable, initially, to make the payment for my order online. However, that was a minor difficulty, and the order was immediately taken by a very helpful support / sales team. The order arrived very quickly and exactly as requested. No problems!”

Helpful Report

Posted 10 years ago

“Faultless service went out of their way to get the cabinet to our end-user. After another supplier let us down.”

Helpful Report

Posted 10 years ago

“Simple order process and the rack was delivered a couple of days later.”

Helpful Report

Posted 10 years ago

“Quick feedback from a website enquiry and on time delivery once ordered.”

Helpful Report

Posted 10 years ago

“The order was dealt with efficiently and dispatched and delivered on time.”

Helpful Report

Posted 10 years ago

Thank you for your feedback! We hope to work with you again :-)

Posted 10 years ago

“Orion saved us with a quick delivery when another supplier let us down at the last minute. The quality of the product is excellent too so I've no reservations in recommending Orion.”

Helpful Report

Posted 10 years ago

Thank you for your feedback! We look forward to working with you again :-)

Posted 10 years ago

“Great service. Helpful staff and the cabinet turned up bang on time. good price too!”

Helpful Report

Posted 10 years ago

Thank you for your kind comments! We hope to work with you again soon :-)

Posted 10 years ago

“Great service got us out of a particular problem where we had been let down by another supplier.. Great company to deal with highly recommended. First on the list for future work.”

Helpful Report

Posted 10 years ago

“The product drawings for assembly could have been more detailed, but the price and customer service was definitely up there with the best!”

Helpful Report

Posted 10 years ago

“Excellent service. Very impressed. So much so we have just ordered some more gear from you!”

Helpful Report

Posted 10 years ago

Thank you for your feedback! We appreciate your comments :-)

Posted 10 years ago

“Good website, easy ordering. Had to change the order and one quick phone call sorted the problem, Very fast delivery, excellent service. Will use again for any rack requirements.”

Helpful Report

Posted 10 years ago

“I needed a fast turnaround on a bespoke order. The customer service was excellent promising to fast track our order and complete within 3 working days. The cabinet was delivered early to our site in Southampton. Great Service!”

Helpful Report

Posted 10 years ago

“After researching Server Cabinet sources I came across Orion. My requirement was rather “off book”. We wanted a large 48U cabinet with a chimney fabricated to plug in our air extraction system, the second requirement was to make one cabinet suitable to run our inverter rig, so we required a higher thickness of steel. From the first contact with Liam this was not an issue, I was quickly speaking with Neil (a very patient man) Orion’s CAD designer, who had CAD drawings of our requirements the same day. Once we placed the order Orion’s own delivery driver arrived with both cabinets in hand the following week. From concept to delivery was fast, very fast. I have worked with many cabinets in the past and have many scares to go with it… Orion’s racks are the best I have seen (no scared from theirs), well finished and well-constructed. Liam, please pass my thanks on to your team again. Regards Colin.”

Helpful Report

Posted 10 years ago

“Very simple website to use. Staff really helpful to an inexperienced cabinet purchaser. ordering and delivery a breeze. I would use this company again.”

Helpful Report

Posted 10 years ago

“Great product Great service Great price What more does one want Many Thanks J McDonalr”

Helpful Report

Posted 10 years ago

“Sales support were very helpful in advising me on how to configure my 18U rack which was to use with audio and computer equipment in my music studio. The rack arrived as requested and was delivered by Orion themselves. I unpacked the rack and fitted the shelves with no problems and load the equipment into the track without any issue. The quality of the product is very good. I have no reservations in recommending the rack to others. In my daytime job I headed up a large IT organisation and the Orion rack compares very well with other racks we used in our data centre and is very good value for money.”

Helpful Report

Posted 10 years ago

ORION is rated 4.9 based on 267 reviews