ORION Reviews

Name: ORION
Address: Orion, Unit 3 Orion Way, Far Lane, Orion, Unit 3 Orion Way, Far Lane, Leeds
Rating: 4.85

4.9 Rating 267 Reviews

100 %

of reviewers recommend ORION

Company Reviews

Metrics

Info

4.9

Based on 267 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Live Chat, Email

Visit Website

Phone:

0113 2320555

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful when we realised we had ordered the wrong cabinet (our fault), they made it very easy to get it swapped over.”

Helpful Report

Posted 8 years ago

“Very helpful and friendly. The data rack that I ordered arrived quickly and is of very good quality - nice and sturdy and looks good too.”

Helpful Report

Posted 8 years ago

“Great website easy to find the equipment I was looking for, delivery was prompt and all of the equipment is good quality. Would definitely recommend and use Orion in the future.”

Helpful Report

Posted 8 years ago

“Excellent service at short notice. Delivered to the door with notice given of 30 min before arrival.”

Helpful Report

Posted 8 years ago

“Excellent presales advise, Order arrived on time as described. No issues. I will use their services again.”

Helpful Report

Posted 8 years ago

“Arrived on time product quality very good, a pleasure to do business with Orion Ray”

Helpful Report

Posted 8 years ago

“If I could select 'Excellent' as a rating, I would. Stephen at Orion sales went above and beyond answering our customer's numerous questions and handling our amendments with grace and patience. A lesser company would not have continued to make us feel like a welcome customer after all our unique requests. So a big thank you to team Orion!”

Helpful Report

Posted 8 years ago

“Good price for excellent bit of kit.”

Helpful Report

Posted 8 years ago

“Quick and efficient service. Needed very speedy delivery and was accommodated without any fuss. High Quality Product”

Helpful Report

Posted 8 years ago

“Delivery guy was a bit of a twat, and left the item outside of the unit on the palette. The purchase of the item was straight forward”

Helpful Report

Posted 8 years ago

Dear Kathleen, thank you for your feedback. I'm sorry to hear that the delivery service you received was less than satisfactory. We try to send most orders out on our own vehicles, but occasionally we are required to use couriers who send the cabinets on pallets; in these instances we don't have any direct contact with the drivers, but we will forward your comments on to the couriers so they can deal with it accordingly. We are planning to increase our own fleet of delivery vehicles and drivers to avoid any future delivery issues such as the one you experienced. Thank you again for your order and for taking the time to provide us with your feedback. Best regards, Orion Customer Service.

Posted 8 years ago

“Quick and efficient service.”

Helpful Report

Posted 8 years ago

“Excellent product, easy to disassemble and reassemble. Very sturdy - highly recommend”

Helpful Report

Posted 9 years ago

“I was impressed by the expertise, friendliness and helpfulness of the people I spoke to. The speed of delivery was brilliant (although you didn't need to use a brand new unmarked panel van to do it!) and the driver was really helpful. The response when I rang for help in building the cabinet was prompt and comprehensive, it is now complete, except for the side panels which are really difficult to push into the little top hats (which are themselves a nightmare to insert into the cabinet), I'll try a little grease tomorrow. Thanks again for an excellent experience. Paul Meek, WHAT”

Helpful Report

Posted 9 years ago

“Quality unit delivered quickly.”

Helpful Report

Posted 9 years ago

“Very easy to deal with, were great when I needed advise on which options where the best - really good service would recommend to anyone - Nina World Trade Distribution”

Helpful Report

Posted 9 years ago

“Ordering on-line was quick and easy with a fast deliverery.”

Helpful Report

Posted 9 years ago

“Great service, easy ordering, fast delivery, well protected product!”

Helpful Report

Posted 9 years ago

“Good prices, good quality, fast delivery. For sure they will be my favourite suppliers for data racks.”

Helpful Report

Posted 9 years ago

“Excellent experience - right through the sales engagement online, the confirmation process and finally the delivery. Plus, the Data Cabinet is just what I was looking for. Very happy all round. Thank you.”

Helpful Report

Posted 9 years ago

“Smooth and efficient service from start to end.”

Helpful Report

Posted 9 years ago

ORION is rated 4.9 based on 267 reviews