ORION Reviews

Name: ORION
Address: Orion, Unit 3 Orion Way, Far Lane, Orion, Unit 3 Orion Way, Far Lane, Leeds
Rating: 4.85

4.9 Rating 267 Reviews

100 %

of reviewers recommend ORION

Company Reviews

Metrics

Info

4.9

Based on 267 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Live Chat, Email

Visit Website

Phone:

0113 2320555

Anonymous

Anonymous // 01/01/2019

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“I'm extremely impressed with Orion/Rack Servers. Their delivery is very fast, and when it's a large item, the delivery is free. The pricing of the server cabinets are very reasonable, compared to other makes, and still feel quality. I'd definitely recommend giving them a go, and I'm sure I will be a repeat customer when my needs further increase!”

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Posted 10 years ago

“The box arrived, it worked. It's still working - so I can! Thank you”

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Posted 10 years ago

“Orion were very quick to reply to the order and the order was received exactly as they said it would be. . The product is of excellent quality, both in material and build. Should I need a similar product again, I would not hesitate to go back to them. The only downside, which is not product related at all, was their message about their policy if the product was unable to be delivered which came across in a quite brusque and uncompromising tone, but this is a very simple fix. I would recommend them.”

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Posted 10 years ago

Hello Jeremy, thank you for your feedback. We are very glad to hear that you were happy with the product and service you received from us. We are currently reviewing the wording and tone of the emails we send out regarding the delivery of the goods, so hopefully this will be improved in the near future. Many thanks for your custom, Orion Customer Service.

Posted 10 years ago

“I ordered a large cabinet which also needed modification work (holes cutting and drilling) to accommodate some fascia plates I needed fitted to the unit. Orion did all the work for me, it was a fantastic service, very quick and reasonably priced, got delivered completely ready to use in no time. Great customer service and would highly recommend this company.”

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Posted 10 years ago

“Easy to use website, helpful customer service staff, speedy delivery. Good Product.”

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Posted 10 years ago

“Excellent service from start to finish.”

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Posted 10 years ago

“Excellent.”

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Posted 10 years ago

“Simple and effective website and prompt delivery!”

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Posted 10 years ago

“Recently purchased some 19" rack blanking plates and experienced 1st class service and a 1st class product exactly as described and expected. Thanks very much :-)”

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Posted 10 years ago

“Excellent product and delivered in time for our project.”

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Posted 10 years ago

“Fast and hassle free!”

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Posted 10 years ago

“Great service, and good phone support.”

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Posted 10 years ago

“Quick dispatch of cable tray - however, would have liked some form of indication of delivery time when placing the order. Receieved an email the day before advising that someone needed to be available to sign for the delivery.”

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Posted 10 years ago

“Communication was very good with the company and made getting the required information very quick so that we could decide upon the correct products. The ordering process was simple and delivery fast. Great company will certainly do more business with them!”

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Posted 10 years ago

“Very good customer service and product.”

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Posted 10 years ago

“Very open to requests for changes (additional cable lengths), delivery to timescale requested and also arrived in good condition.”

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Posted 10 years ago

“Cabinet delivered on time, customised as requested and excellent build qulaity. Very pleased and thoroughly reccomend.”

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Posted 10 years ago

“Quick delivery. Good prices. Assembly instructions left a lot to be desired.”

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Posted 10 years ago

Dear Barry, Thank you for your comments. We always strive to deliver the best possible service and we have spent much time working on the flat-pack instructions, including technical drawings for each stage of the build; however, we greatly value all feedback so we will be contacting you shortly to find out how we could further improve things.

Posted 10 years ago

“We needed a cabinet and accessories pretty quick for a site in Glasgow, We had contacted a few companies who all said delivery to Scotland was a problem but not Orion. The cabinet and accessories arrived a day early and it was pre-built. Fantastic service and I they will now be our choice for rack cabinets. Alan O'Keeffe Director AOK Digital & Security”

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Posted 10 years ago

“Cheapest price for a 27u Cabinet and delivered it promptly”

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Posted 10 years ago

ORION is rated 4.9 based on 267 reviews