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ORION Reviews

4.9 Rating 267 Reviews
100 %
of reviewers recommend ORION
4.9
Based on 267 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Customer Service
Communication Channels
Telephone, Live Chat, Email
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Phone:

0113 2320555

Anonymous
Anonymous  // 01/01/2019
excellent service and speedy provision - good admin and backup too recommend to any business Andy Mitchell Inter-line (SW) Ltd
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Posted 11 years ago
very helpful on the initial enquiry. the product arrived sooner than expected product was very well made and I will be ordering again would recommend to others many thanks
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Posted 11 years ago
Fast delivery, no problems
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Posted 11 years ago
An excellent product at a very reasonable price. Both we and our client were very impressed.
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Posted 11 years ago
Great company,
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Posted 11 years ago
Very pleased with my bespoke server cabinets !! Liam and also Neil Horne were very attentive to my requirements, and properly on the ball, quick responses, quick turnaround ( in this instance was essential ) very happy , Orion are going on our rated supplier list ....as we are all about bespoke , innovating & problem solving. Thanks to all invloved. Gregg Howard
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Posted 11 years ago
Good cabinet and service. On bad point was not knowing when it was going to be delivered.
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Posted 11 years ago
Thank you for your comments, all feedback is highly appreciated. We have taken your comments into account and we now have a new procedure in place to make sure that all customers are informed at least one day before their delivery is due. We hope this will help to improve the overall service we provide to our customers. Best regards, Orion Customer Services.
Posted 10 years ago
Best prices, fast delivery, friendly support.
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Posted 11 years ago
We needed a custom cabinet next day. Not only did Orion do this for us they even checked to make sure we had received the order. Amazing service, if only our other suppliers were this good.
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Posted 11 years ago
Posting this feedback after our first order with Orion UK after changing from another large UK supplier (not maufacturer). Bespoke non-standard sized cabinet was made to order at a fantastic price. Order-to-delivery was less than 5 working days. Finish and build quality excellent, all accessories included. Packaging was good...in fact; excellent in comparison with previous supplier. Really happy to have found Orion, and look forward a successful partnership in the future.
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Posted 11 years ago
Flat pack instructions are very difficult to read and follow, however product is very good and matches the description. Also we do not appear to have a key to lock the front door of the cabinet.
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Posted 11 years ago
Dear customer, thank you for your feedback. We are sorry to hear that you found the flat-pack instructions to be difficult to understand, we will be reviewing these in light of your comments. We usually secure the locks inside the cabinets to avoid them becoming misplaced during transit so if this was not the case, I hope that you contacted us for a replacement lock and that this has now been resolved. Please let us know if otherwise. Best regards, Orion Customer Services.
Posted 10 years ago
I was very pleased with the servise that I received from Orion with my recent orders and found Rosita to be very friendly and professional.
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Posted 11 years ago
Best UK supplier bar none. Well made products and a first class service. No hesitation in recommending Orion.
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Posted 11 years ago
Everything else was good except the packaging could have been better, when it was delivered to our shipper he was not happy with the packaging and to avoid delay's it should be well packed and protected so the won't cause any damage to the items.
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Posted 11 years ago
Dear customer, thank you for your comments. We regularly review our packaging and your feedback has been taken into account for our next assessment. Thank you again for taking your time out to complete our survey, we are keen to look at ways we can improve the service we offer. Best regards, Orion Customer Services.
Posted 10 years ago
Customer service second to none. If all suppliers were as good as these, my life would be a lot easier.
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Posted 11 years ago
Delivered safely. Very good service.
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Posted 11 years ago
Very good service.
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Posted 11 years ago
All delivered safely and with good service. Unit built to a high quality.
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Posted 11 years ago
Fairly please with the service received
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Posted 11 years ago
Excellent Service and advice given
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Posted 11 years ago
ORION is rated 4.9 based on 267 reviews