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Origin Architectural Reviews

4.8 Rating 347 Reviews
96 %
of reviewers recommend Origin Architectural
4.8
Based on 347 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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Anonymous
Anonymous  // 01/01/2019
So pleased with the decking balustrade that we received. Slight problem with the powder coating but they went out of their way to help me. Great communication from Harry.
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Posted 5 years ago
Ordered some posts and glass from Origin. They really helped with the design of the system. Couldn’t have done more.
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Posted 5 years ago
Really delighted with the point fixings. Arrived on time and great price
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Posted 5 years ago
Rang up and left an enquiry with mick watson, spent 10mins explaining the Full details of my Juliet balcony (got the impression he wasn't really listening) . Said he would come back to me shortly, never did. So I called back spoke to Mick again and he said he didn't remember speaking to me and could i explain again .Waste of my time . Ordered elsewhere.
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Posted 5 years ago
Really delighted with the Juliet balcony. Couldn’t recommend this company highly enough.
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Posted 5 years ago
Extremely good service. Used the skyforce system, and very happy with the results. Helpful at every stage
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Posted 5 years ago
Great service. Excellent phone support
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Posted 5 years ago
Ordered glass clamps online. Arrived as expected and great quality
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Posted 5 years ago
A great Juliet Balcony system. Glass took slightly longer than planned due to the Christmas rush but there was constant communication from Josh regarding this. I will definitely be using Origin again when my Patio is finished.
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Posted 5 years ago
I ordered a Juliet balcolney 5 weeks ago and it still has not arrived, I was told it would take 7-10 days. I received nothing after the first 14 days, so I rang back to find where my order was, they then sent the stainless steel bars and brackets out which I received the next day and said the glass was on route. One week later and still no glass, so I rang back again to be told the glass would be another two weeks, rang back today when the glass should of been here to be told, the delivery van is in Newcastle and will be there today, guess what no glass. Money has been taking out of account. Would not recommend this company at all, they just pass you from pillar to post, if glass does not arrive next week trading standards is the next step.
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Posted 5 years ago
Stand offs were just what we wanted.
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Posted 5 years ago
Clamps were great quality and price
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Posted 5 years ago
Posts and glass were delivered on time and on budget. A great company to work with.
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Posted 5 years ago
Excellent service and technical advice. Would use again.
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Posted 5 years ago
Excellent service from Origin. Would use again
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Posted 6 years ago
Juliet balcony is great. Thanks
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Posted 6 years ago
Happy with the product and service
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Posted 6 years ago
Great advice, highly recommend
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Posted 6 years ago
Glass clamps were great. Best price i could find on the net too.
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Posted 6 years ago
decking balustrade we bought was fantastic quality, highly recommend
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Posted 6 years ago
Origin Architectural is rated 4.8 based on 347 reviews