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Origin Architectural Reviews

4.8 Rating 354 Reviews
96 %
of reviewers recommend Origin Architectural
4.8
Based on 354 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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Anonymous
Anonymous  // 01/01/2019
Our balcony had an unsightly metal frame set inside the wall. This was replaced with two spans of "OnLevel" "Flex Fit" glazing held in aluminium channels bolted on top of the wall. Speed of delivery of component parts and glazing was surprisingly quick. Enormous help from Nicole at OA who helped me through a number of difficult choices. Highly recommend this company (and of course Nicole).
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Posted 9 months ago
Ordered a glass balustrade,everything fitted perfectly,order came within days,brilliant πŸ‘πŸ»
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Posted 9 months ago
Love our Portia Juliet balcony. Tom was very knowledgeable and helpful and or rails were provided within the hour which saved us postage. Our builders easily installed it, the glass was delivered within a week, much sooner than expected and all at a very competitive price.
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Posted 9 months ago
Just perfect !
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Posted 10 months ago
Absolutely fantastic customer service spoke to Robin she was amazing and other staff offered drinks
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Posted 11 months ago
I'm a tradesman who installs balustrade and it was a pleasure to deal with Tom a profesional efficient hassle free service highly recommended for service and product, thanks Tom regards Barry Law
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Posted 11 months ago
Before we started this project we had many quotes for the complete installation supply. We finally decided to use Origin Architectural. The main reason we chose this company was for the attention to detail and the overall professionalism extended to us by Tom, from Origin. From start to finish everything went as smoothly as it should do. We had many emails and phone call to sort out small problems. Have no hesitation whatsoever recommending Origin and in particular, Tom
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Posted 11 months ago
Origin Architectural must be commended for their exemplary service from start to finish. Nicole's exceptional craftsmanship and attention to detail transformed our initial sketches into a stunning finished product. From inception to completion, Nicole's professionalism ensured that every aspect was meticulously addressed, resulting in an outcome that exceeded our expectations. Her dedication and support were truly invaluable and greatly appreciated. The prompt delivery and high-quality construction of our glass balustrade and gate demonstrate their commitment to excellence. It is evident that they prioritise durability and longevity in their products. I would highly recommend them and will be using them again in the future for products as and when required.
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Posted 11 months ago
Excellent service from beginning to end of our project. Always helpful and knowledgable. Very prompt delivery . Would recommend .
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Posted 1 year ago
Outstanding Service from Origin!! Robyn responded swiftly to my enquiry, gave detailed quote and also recommended fitter for our new glass balustrade on our patio. Perfect from start to finish. Rhys, our fitter was brilliant, professional and his workmanship faultless. Highly recommend. THANK YOU!!
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Posted 1 year ago
Dealt with Robyn and the team - 100% Rockstar service - could not have been better...throughout recommend - start to finish
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Posted 1 year ago
Nicole did a fantastic job helping us with our Juliet Balcony. We had a frameless system and she arranged for it to be powder coated to the exactly the same colour as our existing frames. We are both delighted with the end result.
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Posted 1 year ago
Really delighted with my new Juliet Balcony. Robyn could not have been more helpful. The metal work was delivered the day after I ordered it and the glass within 4 days. All powder coated to the RAL that I wanted. I highly recommend Origin!
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Posted 1 year ago
Great service with every question answered quickly and professionally. Great product, easy to install, would 100% recommend and use again should the need arise.
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Posted 1 year ago
Absolutely great customer support Was given updates and info on how to install and measure glass Quality products I highly recommend this company
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Posted 1 year ago
The service, speed of delivery, advice and products available from Origin are excellent. Thanks to Nicole and Origin Architectural the results look stunning too!
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Posted 1 year ago
Brilliant, high quality products βœ… Competitively priced βœ… Quick and efficient delivery βœ… Great technical adviceβœ… Fantastic customer service βœ… Highly recommended πŸ˜€πŸ‘πŸΌ
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Posted 1 year ago
Fabulous product and wonderful service from Nick
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Posted 1 year ago
Terrace house landing balustrade. Single pane, self supported in base and 900cm high. Good customer info. Delivery fine. Product quality superb. Recommend.
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Posted 1 year ago
Had to replace old rusty railings with a modern glazed ballastrade. The whole ordering process was fantastic and Nicole was amazing with her product knowledge and communication was a pleasure to deal with. Product looks amazing and client was over the moon would highly recommend. πŸ‘Œ
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Posted 1 year ago
Origin Architectural is rated 4.8 based on 354 reviews