Origin Architectural Reviews

Name: Origin Architectural
Rating: 4.81

4.8 Rating 347 Reviews

96 %

of reviewers recommend Origin Architectural

Company Reviews

Product Reviews

Metrics

4.8

Based on 347 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service from start to finish and over the moon with the product!”

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Posted 3 weeks ago

“Great professional service from my initial contact with the sales team right through to ordering and the two split deliveries and all communication in between. Great company thoroughly recommend them and would 100% use them again.”

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Posted 1 month ago

“Tom at Origin was great. The design service was second to none. We did have an issue with one section of glass and that was promptly rectified. I highly recommend Origin.”

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Posted 1 month ago

“Got back to me straight away all metal arrived within a couple of days as promised any advice I needed Tom was always there and the glass which was supposed to take 7-10 days came after 3 so wouldn’t go anywhere else”

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Posted 2 months ago

“I've placed 3 orders through Origin, Customer service is spot on, very fast in responding to your request, The products are great, Great quality, I recommend this compony to anyone.”

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Posted 2 months ago

“Very easy company to work with, Nick was very helpful land professional would highly recommend”

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Posted 2 months ago

“Origin were a great company to use and Tom provided top customer service through out. He was helpful, responsive and quick to help We had an issue where the original piece of glass was the incorrect size (a fault on our side) and tom quickly helped us to a more than fair solution. Thanks again. The glass balcony is now up and we love it. Would definitely recommend origin and would commend Tom for all his support”

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Posted 3 months ago

“It was really good experience from start to end. Tom from Origin was really helpful from start to end. He sent me a lot of information to make sure all is going well with my skyforce installation. He called few times to make sure the skyforce is delivered on time when we need it. I would definitely use the company again”

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Posted 3 months ago

“they're customer service is excellent they helped me with planning,with my dimensions on more then one occasion the price was very good and the delivery was very vert good had the post with in two days of placing my order and the glass with in a week of giving the final dimensions as for returns and refunds not use it but if they do as good a job with everything else l would expect it would be of a high standard too”

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Posted 3 months ago

“The team at Origin were really helpful and understanding when planning the balustrade for our patio area. Provided indicative costs and then took us through the steps required for construction answering questions promptly. Product was delivered on time, is of high quality and looks great. Would highly recommend.”

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Posted 4 months ago

“I dealt with Nicole Hixon. Fantastic service from start to finish. Couldn’t have been more helpful. Will definitely use again.”

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Posted 4 months ago

“Having shopped around for Juliet balcony glass of a non-standard height, and running into brick walls with all the usual glass providers, we were so pleased to find Origin Architectural. Origin proved to be the most responsive, least expensive and most creative in their approach - providing the best customer support and advice from start to finish (thank you, Nicole!). So glad we were able to work with them on this final bit of a total house renovation! Beautiful product, highly recommended all round.”

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Posted 4 months ago

“Great company to deal with and Nick was very helpful and patient, getting back to me promptly each time I had questions. Would certainly recommend Origin.”

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Posted 4 months ago

“Our balcony had an unsightly metal frame set inside the wall. This was replaced with two spans of "OnLevel" "Flex Fit" glazing held in aluminium channels bolted on top of the wall. Speed of delivery of component parts and glazing was surprisingly quick. Enormous help from Nicole at OA who helped me through a number of difficult choices. Highly recommend this company (and of course Nicole).”

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Posted 4 months ago

“Ordered a glass balustrade,everything fitted perfectly,order came within days,brilliant 👍🏻”

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Posted 5 months ago

“Love our Portia Juliet balcony. Tom was very knowledgeable and helpful and or rails were provided within the hour which saved us postage. Our builders easily installed it, the glass was delivered within a week, much sooner than expected and all at a very competitive price.”

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Posted 5 months ago

“Just perfect !”

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Posted 6 months ago

“Absolutely fantastic customer service spoke to Robin she was amazing and other staff offered drinks”

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Posted 6 months ago

“I'm a tradesman who installs balustrade and it was a pleasure to deal with Tom a profesional efficient hassle free service highly recommended for service and product, thanks Tom regards Barry Law”

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Posted 7 months ago

“Before we started this project we had many quotes for the complete installation supply. We finally decided to use Origin Architectural. The main reason we chose this company was for the attention to detail and the overall professionalism extended to us by Tom, from Origin. From start to finish everything went as smoothly as it should do. We had many emails and phone call to sort out small problems. Have no hesitation whatsoever recommending Origin and in particular, Tom”

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Posted 7 months ago

Origin Architectural is rated 4.8 based on 347 reviews