Origin Global Reviews

Name: Origin Global
Address: Sands 10 Industrial Estate, Hillbottom Road, High Wycombe
Rating: 4.10

4.1 Rating 632 Reviews

80 %

of reviewers recommend Origin Global

4.1

Based on 632 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

Visit Website

Phone:

0808 168 5816

Email:

origin@ignitionsearch.co.uk

Location:

Sands 10 Industrial Estate, Hillbottom Road
High Wycombe
HP12 4HS

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Origin Global 5 star review on 19th June 2019

Derek & Rachel Little

Origin Global 5 star review on 3rd December 2018

Anonymous

Anonymous // 01/01/2019

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“Great product, I like the covered track, short lead times for supply and fit, reasonably priced”

Helpful Report

Posted 7 years ago

“We were pleased with the assembly details and ease of fitting. The finish is excellent and the operation is almost effortless.”

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Posted 7 years ago

“A very good product. Quality is evident in design,construction and appearance.”

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Posted 7 years ago

Thank you for your kind feedback, we pride ourselves on the fact we design, manufacture and fabricate our products in the UK, so as to pass our quality on to you, the customer. Should you have any future projects you need help with, please do not hesitate to contact us on 01925 907 907.

Posted 7 years ago

“Installation was quick, but the mastic work was not the best!Mastic tubes have been dropped off, so will get my usual mastic guys to tidy the joints up.The actual doors look great!”

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Posted 7 years ago

“Well engineered, clean lines, draught proof and we now have the view we want of the garden and countryside from the kitchen.”

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Posted 7 years ago

“Good service and product-especially pleased with our bi folds”

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Posted 7 years ago

“I don't know whether it was incompetent retailers or a poor design of door or both but we have had a terrible time. Cold air and water have penetrated the side and underneath of the door. Initially the wrong size solid white panel and glass panel were supplied so we had a temporary white panel for the glass and a piece of hardwood for the solid panel. Appointments were forgotten or fitters arrived very late. After long series of complaints two of your own repair team came and advised that the door should be compressed down further. This was done by Nationcare Windows but warmer weather and no rain mean we cannot tell whether or not it has worked. It was a terrible experience, is still not necessarily resolved and I would not be surprised if the whole thing will need to be removed and begun again with a completely new door. I would not use the Nationcare fitters and would ask for your own team. It has been an awful time and has given both the retailer and Origin bad reputations.”

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Posted 7 years ago

We appreciate your frustration, If we can be of any assistance in the future please do not hesitate to contact us on 01925 907907.

Posted 7 years ago

“Lovely people to deal with.”

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Posted 7 years ago

“Great doors, great service”

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Posted 7 years ago

“Helpful, efficient, very good with phone query and excellent product.”

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Posted 7 years ago

Origin pride ourselves on customer service and the products we offer. It's nice to hear that we are living up to those standards. If you need any help with future projects, please do not hesitate to contact us on 01925 907 907.

Posted 7 years ago

“Sham no lock on outside”

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Posted 7 years ago

“I very much like the colour choice, the engineering quality of the product and the passion of your representative in Lincoln, Sean. I am doing a new build and so the product has not been tested over time and I have not yet lived in the house.”

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Posted 7 years ago

“Stylish, strong, high quality doors.”

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Posted 7 years ago

“Very pleased with my windows”

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Posted 7 years ago

“Not happy with bi-fold doors due to gaps between doors and no thermal break on top or bottom so get a lot of condensing on bottom of doors”

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Posted 7 years ago

“Lovely quality. I'm very pleased with my wood grain choice.”

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Posted 7 years ago

“Great looking doors to match my oak windows! The whole experience from ordering to installation was easy and fast. The survey was carried out on a Tuesday and the installation on a Friday. A fully bespoked and gorgeous looking bi-fold door in under a week. Wow!”

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Posted 7 years ago

“We love our new doors. They were installed quickly without a fuss all in time for the summer.”

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Posted 7 years ago

“Great looking bifold door, just what we wanted.”

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Posted 7 years ago

“Our French doors don't perform well thermally, and they look cheaply-made when open. Both these problems are caused by the design of using bi-fold tracks at the top and bottom of the frame, which French doors clearly don't need. So when open, the doors look like they haven't been finished off properly and are missing flush finishing plates. It's poor design that we didn't notice in the showroom, probably because the French door display was a dark grey aluminium, but the white colour that we had fitted it really emphasises the unfinished look. Thermally, the top track simply transfers cold temperatures from the outside straight through to the inside, with no thermal break so it attracts condensation. The effect is exacerbated by the design of the trickle vent which is not a pipe leading from the outside vent to the inside vent, but is simply just a hole from the outside transferring cold air to the entire top track. It's a design that would be understandable for bi-fold doors, but not for French doors. In summary our Origin windows are beautiful, but our French doors are pure disappointment.”

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Posted 7 years ago

I'm sorry to hear about your disappointment with your Origin French doors. Our French doors have the same thermal efficiency as our bifolding doors which easily surpass building regulations. If you are having problems with draughts or condensation this could be down to the installation. If you would like to discuss it further please don't hesitate to contact us on 01925 907 907 or email us enquiry@origin-global.com

Posted 7 years ago

Origin Global is rated 4.1 based on 632 reviews