Origin Global Reviews

Name: Origin Global
Address: Sands 10 Industrial Estate, Hillbottom Road, High Wycombe
Rating: 4.10

4.1 Rating 632 Reviews

80 %

of reviewers recommend Origin Global

4.1

Based on 632 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

Visit Website

Phone:

0808 168 5816

Email:

origin@ignitionsearch.co.uk

Location:

Sands 10 Industrial Estate, Hillbottom Road
High Wycombe
HP12 4HS

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Origin Global 5 star review on 19th June 2019

Derek & Rachel Little

Origin Global 5 star review on 3rd December 2018

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall I am pleased with the door - the solidity of the unit and ease of use are very good. I am though disappointed that one of the panels has a dirty mark on the inside of the glass. Whatever quality control check was undertaken fell short of the level required. It was when washing the door for the first time that I noticed this small but somewhat annoying problem that could only occur during manufacture.”

Helpful Report

Posted 7 years ago

Hi David, As we do not supply the glass, it would be advantageous if you speak to the agent who installed the doors as they may be able to assist. You can contact us on 01925 907 907, should you need any further assistance.

Posted 7 years ago

“The doors are super but the after sales service is very poor. They were fitted on the 5th and 6th July and now 2 months later we are still waiting for them to be properly sealed with silicone.”

Helpful Report

Posted 7 years ago

We are glad that you are happy with the doors, if there is anyway we can assist with anything else, please do not hesitate to contact us on 01925 907 907

Posted 7 years ago

“Quick efficient service. Lovely finish. Sleek and elegant.”

Helpful Report

Posted 7 years ago

“The product on first impressions seems good but the third party fitters are a disgrace. Totally ruined the whole experience, leading to significant delays with my project.”

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Posted 7 years ago

“""The door snapped in the lock and now it cannot be closed. Origin on paper cover locking mechanism as part of 20 year guarantee but when things go bad they simply renege to honor their commitment. They want to charge now. Origin cut corners on small things that lead to great damage in the long run. Please do not order to avoid painful experience later.”

Helpful Report

Posted 7 years ago

“A good door which operates well (has been installed for a month now). My only issue is with not having the ability to open it from the outside.”

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Posted 7 years ago

“excellent quality.Beautiful finish with great after sales advice.”

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Posted 7 years ago

“British made, good quality and installation. Suggestions that could enhance your installation to complete the finish to 100 percent. Please see attached photos. 1. Infill needed to cover the gap at the top of the lock mechanism. 2. Locking twist knob has a sharp edge, this could be rounded off or the gap infilled. This is not proposed as a criticism but as a continuous improvement, please contact again should you want to discuss. Regards P.A.Johnson.”

Helpful Report

Posted 7 years ago

Thank you for your post, and for bringing these points to our attention. We value feedback in any form, and are always looking for ways to improve our products and services. I will pass this onto to the relevant department to consider.

Posted 7 years ago

“You may encounter delays so read the text on lead times on their website with a pinch of salt. The windows are of an extremely high quality. I don't doubt this. You need to choose your installer carefully as they will be your point of contact. In choosing Origin, we probably chose the best quality French windows (plus side panels) and side door for our Edwardian semi. (In fairness both were dual-colour which does incur extra delay.) But it took just under 12 weeks after our order was placed to the completion of the installation. This was a long way from what was first promised. Be prepared for that . . . but it should be worth the wait. They are top quality.”

Helpful Report

Posted 7 years ago

“Not happy door out of line on bifold and let's cold in and company that fitter it will not come back to look at it”

Helpful Report

Posted 7 years ago

If you would like to speak to a member of staff in regards to your doors please do not hesitate to contact us on 01925 907 907.

Posted 7 years ago

“The final product looks lovely. The doors open smoothly and lock easily. I was very grateful to have a helpful 'personal' contact at Global. Robert seemed keen and concerned to know how my order was progressing at all times. Without his patient support I might well have walked away. Unfortunately the design team were less helpful; but perhaps that was because they prefer to work only with the fitting company and to keep the actual 'customer' at arms length? That would be all very well if the fitting company knew the product well and all the options available, but sadly, in my case, they didn't. Thank you Robert.”

Helpful Report

Posted 7 years ago

“So pleased with our new bifolds,they really have bought the outside in ????”

Helpful Report

Posted 7 years ago

“Superb quality and good value”

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Posted 7 years ago

“Simply the best !!”

Origin Global 5 star review on 2nd August 2017

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Posted 7 years ago

Looking fantastic, and on a nice sunny day as well. What a great way to put your bi-fold doors to use.

Posted 7 years ago

“Beautiful design for my bifold doors”

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Posted 7 years ago

“Met our every expectation. A Quality product expertly installed.”

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Posted 7 years ago

“The glass on 2 panels of our newly fitted bifold doors are not clear where a vertical line can be seen when looking at an angle thus distorting the view. We are giving ngvto raise this with Harpenden windows who fitted them.”

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Posted 7 years ago

“Quality product with excellent options package. Really pleased with the new bifold doors I have purchased and a massive improvement over my patio doors. Much better security.”

Helpful Report

Posted 7 years ago

“This is the second time I have used Origin Bifold doors and on both occasions my doors were installed within 2 weeks of my order. The doors work effortlessly, look great and are easy to use by the whole family.”

Helpful Report

Posted 7 years ago

“Really good communication about when our window would be put in and they told us in the letter it would take half a day. arrived on time. Good quality window put in. Quarantee given on day of installation. Very polite workmen. Hoovered up afterward. We had bi-folding doors put in the year before, same company, very happy with them. Please use this company for quality professional products and installation.”

Helpful Report

Posted 7 years ago

Origin Global is rated 4.1 based on 632 reviews