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Order Blinds Online Reviews

4.8 Rating 2,780 Reviews
96 %
of reviewers recommend Order Blinds Online
4.8
Based on 2,780 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Order Blinds Online Reviews
Visit Website

Phone:

0800 1488229

Email:

info@orderblinds.co.uk

Location:

Unit 10 Barbrey Business Park,
Orston Lane,
Bottesford
Leicestershire
NG13 0GY

Order Blinds Online 5 star review on 6th October 2024
Anonymous
Order Blinds Online 1 star review on 21st August 2024
Mr James Swann
Order Blinds Online 5 star review on 25th July 2024
Julie Walsh
Order Blinds Online 5 star review on 5th April 2024
Nadege Chester
Order Blinds Online 5 star review on 13th March 2024
Mrs Marion Slaughter
Order Blinds Online 5 star review on 8th February 2024
Mrs Lesley LOXLEY
Order Blinds Online 5 star review on 8th February 2024
Anonymous
176
Anonymous
Anonymous  // 01/01/2019
So impressed with my new blinds and how quickly they came. Would definitely recommend this company
Helpful Report
Posted 3 years ago
Blinds were perfect. Good quality. Packaged really well and delivered on time. No complaints whatsoever.
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Posted 3 years ago
I was very pleased with the blind. The only thing, which was my mistake was that I ordered what I thought was a right hand roller, but I was looking at this from the wrong perspective. But very happy with the colour and quality and came just when said. Thank you
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Posted 3 years ago
Emily was FANTASTIC! I was ordering a specific blind for a very sunny patio door and she answered my queries speedily and accurately. Our blind was competitively priced and as good as any others we have. We will be ordering our Bathroom blinds next month when our work is complete.
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Posted 3 years ago
Very good service from blinds online
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Posted 3 years ago
Really excellent service and very quick turnaround from order to receipt of blind. Would definitely recommend. Have used before and went back to them for this reason. Speaks for itself. Thank you.
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Posted 3 years ago
easy to fit does the jb
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Posted 3 years ago
Order Blinds are a disgrace. The company continually fobs you off and will not accept that the blinds delivered do not operate as intended. The “Blackout Perfect Fit Roller blinds” we ordered fit the window frame perfectly however the blind does not close or stay in position. Customer Services organised the blinds to be picked up and then assembled them in the warehouse. They shared a video as “proof” that the blinds function correctly however the video only shows someone rolling the blinds down and back up without remaining in position. After several emails suggesting that we wanted a refund it was refused and I was told my only option was to have the blinds re-delivered. As testament to the companies customer service approach - ie “hope that you go away” my last correspondence with Order Blinds was May 17th (today is 13th June) and I have not heard anything since, have not received a refund, and they still have the blinds. Unfortunately I did not see the countless terrible Trustpilot reviews, rather I was misled by the website that lists their reviews.io ratings. These look remarkably similar (Aldi copy cat like) to Trustpilot. Reviews.io is not an open platform like Trustpilot - it requires a multi-step process before you are able to leave a review. (Request on Reviews.IO, they then follow up via email or chat, you must then prove you have made a purchase, and then this must be approved by Order Blinds. Which can be a multi-day process.) I have no doubt results in many disgruntled customers giving up before leaving the review. Please head this warning and choose a competitor.
Helpful Report
Posted 3 years ago
Hi Mr Clementson, Thank you for taking the time to leave us a review. We've reviewed the correspondence on our system regarding your order and can see that the last communication was from my colleague Emily, which was on May 17th replying to your last email, to which we have received no response as yet, and so no further action has been taken. We have also reviewed the video that you have sent, and can see that the blind is stopped at both a lower and upper level, showing that the blind is operating correctly and locking in place where needed. As we have shown, the blind is working as it should, and therefore as it's not a faulty or damaged product and was made to your bespoke measurements, we are unable to offer a refund. As offered by Emily, we will arrange for the team to check over and video the operation of the blinds once more, and send you the footage to review. We will happily return the blinds to you and cover the cost of postage ourselves, as a gesture of goodwill, as previously discussed. We use reviews.io as it is a reputable platform used by many large companies to gather genuine reviews from their customers. We send review requests to all of our customers and offer no incentive for doing so, which we believe ensures that only genuine reviews are posted by verified customers of ours. We are an independent online company and therefore reviews are crucial to our success and taken very seriously, which is why we have chosen this review platform as it ensures that only genuine customers are able to leave feedback. We will be in touch shortly with the videos, and look forward to resolving the issues as soon as possible.
Posted 3 years ago
Great unique design, very well made and quick delivery.
Order Blinds Online 5 star review on 9th June 2021
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Posted 3 years ago
Quick service and very reasonably priced. It would have been good to include ‘hook & loop’ adhesive pads to fix pelmets.
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Posted 3 years ago
Excellent, perfect it blacks out everything, no light at all
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Posted 3 years ago
Initial telephone query was answered politely and subsequent online order for 3 spring loaded sunscreen blinds was easy. They arrived within the time given and I am very pleased with the quality,they are finished perfectly.Can highly recommend.
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Posted 3 years ago
Excellent product and promptly delivered. Instructions slightly too well hidden in the rolled up blind. Didn’t find them until too late. They weren’t terribly good in helping manage the pull either
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Posted 3 years ago
Delivered in the timescale promised, very good value for money, product is of good quality and looks very nice in my bathroom window.
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Posted 3 years ago
Very pleased with our sun screen blinds look great & work beautifully. Delivery was on time
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Posted 3 years ago
Ordered from this company before and found them very good I would definitely recommend
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Posted 3 years ago
Very bad experience Won't recommend at all Waste of money and time
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Posted 3 years ago
Very poor quality Waste of money Send measurements as per the guidance The blinds don't fit. they are too small Send picture video No honest reply from them Totally waste I was treated like as if I am a liar
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Posted 3 years ago
Thank you for taking the time to leave us a review and we are sorry to hear that you are not satisfied with your order. From reviewing our system I can see that we are still speaking with you to provide a satisfactory solution to the issue and hope to have it resolved for you shortly.
Posted 3 years ago
Great blinds, issue resolved with customer servicd
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Posted 3 years ago
Good quality blinds. Had an issue with fixing which was quickly solved by emailing the company.
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Posted 3 years ago
Order Blinds Online is rated 4.8 based on 2,780 reviews