Order Blinds Online Reviews

Name: Order Blinds Online
Address: Unit 10 Barbrey Business Park, Orston Lane, Bottesford, Leicestershire
Rating: 4.77

4.8 Rating 2,780 Reviews

96 %

of reviewers recommend Order Blinds Online

4.8

Based on 2,780 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 1488229

Email:

info@orderblinds.co.uk

Location:

Unit 10 Barbrey Business Park,
Orston Lane,
Bottesford
Leicestershire
NG13 0GY

Order Blinds Online 5 star review on 6th October 2024

176

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered two sunscreen blinds for our sitting room windows. The blinds arrived on time and in perfect condition. We had to put a 5mm block of wood behind one of the brackets to get them to fit, but it was easy to do and they look good.”

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Posted 2 months ago

“Timely delivery. Well packed. Nice product. Good value for money.”

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Posted 2 months ago

“The ordering was easy, blinds as described and delivered within the given timeframe. Instructions inside didn't match the product, but a quick youtube search helped with installation.”

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Posted 2 months ago

“I ordered two blinds, one was 5mm short of measurements supplied. No instructions for fitting were supplied, had to figure them out. If details of fitting had been shown when ordered i would have made changes to the order.”

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Posted 2 months ago

Hi Gordon, Thank you for your review. We're sorry to hear you had some issues with your blinds. We haven't received any direct contact from you yet, and we would have been happy to help resolve things right away. Fitting instructions and photos of how to install the blinds you ordered are available to view online, as we understand the importance of having this information up front. If you still need assistance, please contact us by email at info@orderblinds.co.uk and if possible, kindly provide photos of the measurement discrepancies so we can help resolve the issue. We look forward to hearing from you.

Posted 2 months ago

“Really pleased with my blind. Great quality and arrived quickly. I hadn't seen the design anywhere else and it was exactly what I was looking for. I found the online measuring guide really helpful. I would definitely use Order Blinds again in the future.”

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Posted 2 months ago

“Very easy to order, even allow +/- 3mm in your width measurement, easily fitted and are staying put”

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Posted 3 months ago

“We are very pleased with our blind but found the chane kept breaking. Understand what the chain has a safety catch but as this was a large heavy blind we had to but some clips to make it more secure.”

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Posted 3 months ago

“Very nice good quality and the way the blond roles up is nice and smooth”

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Posted 3 months ago

“Easy ordering process. Blind seems well made and arrived well packaged and in good time.”

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Posted 3 months ago

Thank you for taking the time to share your experience! We're pleased to hear that everything went smoothly and that you’re satisfied with your order.

Posted 3 months ago

“My order was a Lorna Syson fabric roller blind. It is lovely and beautifully made. The order was swift and accurate. My only regret is that I didn't have a reverse roll direction. This was my fault and it would have looked so much better with the fabric covering the actual roller mechanism, rather than it showing the plain white lining. I will definitely order from them again.”

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Posted 3 months ago

Thank you for your lovely review! We're glad you're happy with the quality of your blind. Regarding the roll direction, our customer service team will reach out to you via email, as you can send the blind back to have it adjusted to a reverse roll. We're happy to assist and ensure everything is just right for you!

Posted 3 months ago

“I am very pleased with the blinds, however, on their website you can choose standard or reverse roll but it does not make it clear what these mean, ie standard was from the back & reverse from the front!! which I only found out once they were delivered, I was under the impression that reverse roll would be from the back of the blind (which is what I wanted). Very disappointed with the Courier that was used, they gave me three dates for my delivery a Friday, then Monday & then Tuesday. They were then delivered on the Tuesday. I do not know if I would use them again due to courier issues & the standard & reverse rolls. Quality of blinds very nice though.”

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Posted 3 months ago

Thank you for your feedback! We do strive to make our roll options clear online and provide pop-up information on the product pages to help customers throughout the ordering process. We understand how crucial it is to have all the necessary details when ordering a bespoke product online. If you ever have any questions during the ordering process, our customer service team is always available via phone or email to assist you further. They will be also reaching out via email shortly regarding your comment about the reverse roll option, as we can certainly help with that. We also apologise for the delivery delay, but we’re glad to hear that you are otherwise pleased with the blind!

Posted 3 months ago

“The blinds received were of very good quality and the order was processed very quickly considering they were manufactured to order. My criticism is more for the attention of Order Blinds as they have made some changes to what you receive since we last used them. They now supply a "U" shaped clip to retain the cord and chain which is secured by two sticky pads, where previously they supplied a "P" clip which is secured by a screw. Whilst the new retainer is much easier to fix it is useless to someone like me who removes the blinds for decorating, I purchased new "P" clips to replace the ones supplied. They also supplied two type of fixing clips/brackets one for mounting from above the other a much more substantial bracket for mounting to the window frame. You would be in danger of losing your warranty on new pvc windows if you screwed into them by using the second bracket. Order Blinds need to change their order form so that buyers can specify which mounting they require this would reduce waste as one mounting will be put in the bin. I provided dimensions with my order which were the exact measurements of the window reveals, the blinds manufactured were reduced in size to provide clearance. When fitted I think Order Blinds had been over generous with the clearance as there was 15mm+ around the blind where I would have expected 10mm max.”

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Posted 3 months ago

Thank you for your thoughtful review! We’re glad to hear that you are pleased with the quality of the blinds and the prompt processing of your order. Regarding the brackets, for vertical blinds we provide both top fix and face options for practicality. We do not recommend drilling into PVC doors, as this can cause damage to the door frames. It's always best to check with your door manufacturer in these cases. As for the safety clip, the new adhesive option is designed to reduce the need for additional drilling, but if you prefer the drill version, we would be happy to send that to you instead. Our customer service team will be reaching out to you shortly to ensure that you are fully satisfied with your blinds. Your feedback is invaluable to us, and we appreciate your understanding as we strive to improve our products and services!

Posted 3 months ago

“I was surprised how heavy the blind was - it is probably very good for somewhere other than a home as it has metal ends which may suit many places - but I was hoping for something white and more discreet - I’m sure it’s very well made and built to last”

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Posted 4 months ago

Thank you for your feedback! We're pleased to hear that you find the blind well made. If you have any questions or need assistance, please don’t hesitate to reach out!

Posted 3 months ago

“Excellent product and service. Very pleased with our updated blinds. Well done. Many thanks.”

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Posted 4 months ago

Thank you for your kind words! We're thrilled to hear that you're pleased with your new blinds and the service you received. We appreciate your support!

Posted 3 months ago

“This is the second time I have ordered from Order Blinds and once again no problems at all. Would definitely recommend.”

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Posted 4 months ago

Thank you for your continued support. We appreciate your recommendation!

Posted 3 months ago

“Great blinds at a really good price.”

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Posted 4 months ago

Thank you for your review! We're pleased to hear that you found our blinds to be a great value.

Posted 3 months ago

“Absolutely delighted with my Star Wars blackout blinds. Very well packed/protected, extremely high quality, and very easy to fit. Would highly recommend!”

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Posted 4 months ago

Thank you for sharing your experience! We're thrilled to hear that you're delighted with your and that the quality and fitting were to your satisfaction. We appreciate your recommendation!

Posted 3 months ago

“Really pleased with product and service”

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Posted 4 months ago

Thank you for your feedback! We're glad to hear that you’re pleased with both the product and the service. Your support is appreciated!

Posted 3 months ago

“Purchased 4 pull down blinds for my patio door recently. After a couple of months the blind became very hard to rool up and I could see the edge was creased and not winding up very well. I contacted Order Blinds and wasn't sure because of the time lapse that they would do anything? But they were amazing. No quibble and asked me to re measure and submit measurements to them and they sent me a new cassette free delivery as well. Such a lovely gesture great customer service!! Will definitely use them again!! The blinds themselves are 1st class too!!!”

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Posted 4 months ago

Thank you for your thoughtful review! We're glad to hear that you received excellent customer service and that you’re pleased with the quality of the blinds. Your support means a lot to us, and we look forward to serving you again in the future!

Posted 3 months ago

“Really helpful great customer service prior and after purchasing. Really happy with the quality and ease of fitting the blind. Thank you very much.”

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Posted 4 months ago

Order Blinds Online is rated 4.8 based on 2,780 reviews