Order Blinds Online Reviews

Name: Order Blinds Online
Address: Unit 10 Barbrey Business Park, Orston Lane, Bottesford, Leicestershire
Rating: 4.77

4.8 Rating 2,770 Reviews

96 %

of reviewers recommend Order Blinds Online

4.8

Based on 2,770 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 1488229

Email:

info@orderblinds.co.uk

Location:

Unit 10 Barbrey Business Park,
Orston Lane,
Bottesford
Leicestershire
NG13 0GY

Order Blinds Online 5 star review on 6th October 2024

176

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very pleased with the blinds, however, on their website you can choose standard or reverse roll but it does not make it clear what these mean, ie standard was from the back & reverse from the front!! which I only found out once they were delivered, I was under the impression that reverse roll would be from the back of the blind (which is what I wanted). Very disappointed with the Courier that was used, they gave me three dates for my delivery a Friday, then Monday & then Tuesday. They were then delivered on the Tuesday. I do not know if I would use them again due to courier issues & the standard & reverse rolls. Quality of blinds very nice though.”

Helpful Report

Posted 2 months ago

Thank you for your feedback! We do strive to make our roll options clear online and provide pop-up information on the product pages to help customers throughout the ordering process. We understand how crucial it is to have all the necessary details when ordering a bespoke product online. If you ever have any questions during the ordering process, our customer service team is always available via phone or email to assist you further. They will be also reaching out via email shortly regarding your comment about the reverse roll option, as we can certainly help with that. We also apologise for the delivery delay, but we’re glad to hear that you are otherwise pleased with the blind!

Posted 1 month ago

“The blinds received were of very good quality and the order was processed very quickly considering they were manufactured to order. My criticism is more for the attention of Order Blinds as they have made some changes to what you receive since we last used them. They now supply a "U" shaped clip to retain the cord and chain which is secured by two sticky pads, where previously they supplied a "P" clip which is secured by a screw. Whilst the new retainer is much easier to fix it is useless to someone like me who removes the blinds for decorating, I purchased new "P" clips to replace the ones supplied. They also supplied two type of fixing clips/brackets one for mounting from above the other a much more substantial bracket for mounting to the window frame. You would be in danger of losing your warranty on new pvc windows if you screwed into them by using the second bracket. Order Blinds need to change their order form so that buyers can specify which mounting they require this would reduce waste as one mounting will be put in the bin. I provided dimensions with my order which were the exact measurements of the window reveals, the blinds manufactured were reduced in size to provide clearance. When fitted I think Order Blinds had been over generous with the clearance as there was 15mm+ around the blind where I would have expected 10mm max.”

Helpful Report

Posted 2 months ago

Thank you for your thoughtful review! We’re glad to hear that you are pleased with the quality of the blinds and the prompt processing of your order. Regarding the brackets, for vertical blinds we provide both top fix and face options for practicality. We do not recommend drilling into PVC doors, as this can cause damage to the door frames. It's always best to check with your door manufacturer in these cases. As for the safety clip, the new adhesive option is designed to reduce the need for additional drilling, but if you prefer the drill version, we would be happy to send that to you instead. Our customer service team will be reaching out to you shortly to ensure that you are fully satisfied with your blinds. Your feedback is invaluable to us, and we appreciate your understanding as we strive to improve our products and services!

Posted 1 month ago

“I was surprised how heavy the blind was - it is probably very good for somewhere other than a home as it has metal ends which may suit many places - but I was hoping for something white and more discreet - I’m sure it’s very well made and built to last”

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Posted 2 months ago

Thank you for your feedback! We're pleased to hear that you find the blind well made. If you have any questions or need assistance, please don’t hesitate to reach out!

Posted 1 month ago

“Excellent product and service. Very pleased with our updated blinds. Well done. Many thanks.”

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Posted 2 months ago

Thank you for your kind words! We're thrilled to hear that you're pleased with your new blinds and the service you received. We appreciate your support!

Posted 1 month ago

“This is the second time I have ordered from Order Blinds and once again no problems at all. Would definitely recommend.”

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Posted 2 months ago

Thank you for your continued support. We appreciate your recommendation!

Posted 1 month ago

“Great blinds at a really good price.”

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Posted 2 months ago

Thank you for your review! We're pleased to hear that you found our blinds to be a great value.

Posted 1 month ago

“Absolutely delighted with my Star Wars blackout blinds. Very well packed/protected, extremely high quality, and very easy to fit. Would highly recommend!”

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Posted 3 months ago

Thank you for sharing your experience! We're thrilled to hear that you're delighted with your and that the quality and fitting were to your satisfaction. We appreciate your recommendation!

Posted 1 month ago

“Really pleased with product and service”

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Posted 3 months ago

Thank you for your feedback! We're glad to hear that you’re pleased with both the product and the service. Your support is appreciated!

Posted 1 month ago

“Purchased 4 pull down blinds for my patio door recently. After a couple of months the blind became very hard to rool up and I could see the edge was creased and not winding up very well. I contacted Order Blinds and wasn't sure because of the time lapse that they would do anything? But they were amazing. No quibble and asked me to re measure and submit measurements to them and they sent me a new cassette free delivery as well. Such a lovely gesture great customer service!! Will definitely use them again!! The blinds themselves are 1st class too!!!”

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Posted 3 months ago

Thank you for your thoughtful review! We're glad to hear that you received excellent customer service and that you’re pleased with the quality of the blinds. Your support means a lot to us, and we look forward to serving you again in the future!

Posted 1 month ago

“Really helpful great customer service prior and after purchasing. Really happy with the quality and ease of fitting the blind. Thank you very much.”

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Posted 3 months ago

“Excellent product, easy to install and better result than expected! There were some concerns about the blinds potentially molding but there's a good gap between the material and window glass so I don't think we'll have any issues.”

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Posted 3 months ago

“These blinds are really beautiful easy to install & had a speedy delivery”

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Posted 3 months ago

“Ordered on recommendation of a friend Got another friend to check measurements Easy to follow instructions Package arrived later than promised but good communication received No measurements on individual frames (Inirdered 2 very similar)?so couldn’t identify which one was 3mm smaller but both blinds fitted both windows. Played one obviously larger one top was scratched, .( Followed instructions to fit. It clicked straight in to place. Love the finished result”

Helpful Report

Posted 3 months ago

Dear Julie, Thank you so much for taking the time to give us a 5-star rating for your Order Blinds Online experience! We are thrilled to hear that you found our instructions easy to follow and that you were able to get another friend to assist with the measurements. We apologize for the delay in the package's arrival, but we are glad to hear that our communication during this time was satisfactory. Regarding the scratch on the larger top blind, have you contacted us about this as yet? We would be more than happy to get it replaced for you, if you could please send us an email advising which piece needs replacing. Thanks again for your support and recommendation. Best regards, The Order Blinds Team

Posted 3 months ago

“Communication was good and blinds arrived as advised and very well packaged. Extremely pleased with our duo roller blinds.”

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Posted 4 months ago

“They have done exactly what I needed them for, well packaged snd great quality would highly recommend.”

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Posted 4 months ago

“Justwhat I was looking for.”

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Posted 4 months ago

“Great venetian blind, made to measure, affordable and delivered quickly.”

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Posted 4 months ago

“Really easy to measure and order and there were Plenty of options to choose from. Super simple and quick to fit. I’m impressed with the quality of the blind and fixtures. Would definitely use again.”

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Posted 4 months ago

“Excellent service”

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Posted 4 months ago

“Simply the best bespoke lampshades I have found. The choice of patterns makes it difficult to choose. Unique and reasonably priced. Compliments my huge pink lamp beautifully. Name of company is a bit misleading as they sell lampshades as well. Wow factor a hundred times over”

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Posted 4 months ago

Order Blinds Online is rated 4.8 based on 2,770 reviews