Order Blinds Online Reviews

Name: Order Blinds Online
Address: Unit 10 Barbrey Business Park, Orston Lane, Bottesford, Leicestershire
Rating: 4.77

4.8 Rating 2,770 Reviews

96 %

of reviewers recommend Order Blinds Online

4.8

Based on 2,770 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 1488229

Email:

info@orderblinds.co.uk

Location:

Unit 10 Barbrey Business Park,
Orston Lane,
Bottesford
Leicestershire
NG13 0GY

Order Blinds Online 5 star review on 6th October 2024

176

Anonymous

Anonymous // 01/01/2019

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“Easy, good quality, delivered in time”

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Posted 1 year ago

“I love my blinds from Order Blinds Online. Lovely quality, easy to fit and look fab. I ordered 2 blinds of the same design for my baby's room and the print on them were slightly different. The shop very kindly offered to change one of them free of charge so they matched and sent it out. They were very nice about it, and it was all arranged over email so couldn't have been easier. Very impressed, would order again from here.”

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Posted 1 year ago

“I came to purchase from Order Blinds whilst searching for a 'no drill' blind. I was very pleased to discover "Grip Fit" blinds on their website & also to have the choice of 'sunscreen' material (neither of which I had heard of before). I couldn't be more pleased with the blind; it was so easy to put in place & feels secure. It looks and feels well made, better quality and more sturdy than off-the-shelf blinds. The 5% sunscreen works great in my home office in allowing light into the room but removing the glare. The website was clear and the ordering process straight forward. It arrived in the timescale expected. It was reassuring to know that I could receive a free replacement if the measurement wasn't quite right (although it would be even better if this was included as standard rather than costing £10). Many thanks indeed for a great product and service.”

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Posted 1 year ago

“A great experience, customer support was really helpful to ensure we ordered what we wanted to our quite specific needs. Beautiful blinds, well made and great attention to details of black brackets etc. Thank you.”

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Posted 1 year ago

“This is the fourth time I have purchased from Order Blinds. I have had Roman blinds and Roller blinds, all a perfect fit, great quality and great price. This time I wanted wooden Venetian blinds for the front of the house, one of which was a bay window. As we needed three blinds that would need to fit perfectly together for the bay, we wanted to make sure we got the measurements exact. We spoke to Emily who was brilliant! She sent us samples and went over all the various measurements with us to ensure they would fit. Correspondence was also great when emailing information and invoices. The blinds were delivered earlier than expected with a call from the delivery driver on the day with the anticipated ETA. We are so pleased with our blinds, they fit perfect and look stunning. I would not hesitate recommending this company. Thank you Emily!”

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Posted 1 year ago

“I am very disappointed with the customer service. I ordered another set of blinds to match what I ordered previously. When I called prior to ordering to locate the previous blinds on the website, the agent did not inform me that the policy has changed and they now supply chains on blinds as standard. So, now they sent me blinds that have chains, which I do not want. They can send me parts to modify for another 45% of the cost of the blinds, which is ridiculous. This is a marketing gimmick to make their prices seem competitive but then they charge more. Tried discussing with customer service but they don't seem to care. I will suggest being careful when using this company.”

Helpful Report

Posted 1 year ago

Good morning, Thank you for taking the time to leave us a review, we are very sorry to hear that you are not satisfied with your order and the service you received from the team. We strive to offer the best experience possible, so we will look into this matter to ensure similar issues are dealt with in the correct way. Unfortunately we do sometimes have to make changes to the products we offer for various reasons such as supply issues and since your first order was placed in 2022 the option for chainless bottom weights was removed. We do try our best to make this as clear as possible on the website and so show in both the gallery images and product information that our vertical blinds are now supplied with chained bottom weights. I'm sure you can understand with the amount of orders that are processed through our factory it is impossible for us to know exactly which orders were placed when and so would not have known that your previous order included chainless bottom weights unless this information was included in the special notes area when placing an order. I have spoken to the team and believe that we have offered to send out the chainless weights as we have some left in stock, but the pricing mentioned above of 45% of the cost of the blind sounds incorrect. I have therefore asked one of the team to email you today confirming the cost for this service in case you did wish to proceed in this manner.

Posted 1 year ago

“Arrived on time & packaged well. Instructions are not very detailed but we worked it out! Quite flimsy material but they work!”

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Posted 1 year ago

“Excellent service starting from the supply of samples, through to the ordering process and to delivery. Very pleased with the blind, great quality and perfect fit. I would highly recommend Order Blinds and would suggest that choosing the luxury fitting option is well worth the extra cost.”

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Posted 1 year ago

“Well, this was a revelation for those of us who are not handy. We can't drill walls to save our lives so when we saw the Grip Fix (I think that's what it's called), it's brilliant. We paid about £30 extra to have this but we didn't have to call in a handyman. This grip fix is that the blind fits into a box and has the same material on the front of the box, so matches in. It even has sliding bits to cover the fixings. Never come across it before but does the job lovely.”

Order Blinds Online 5 star review on 13th July 2023

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“very nice blind. when I had trouble the team was just a phone call away and answered quickly and were very helpful”

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Posted 1 year ago

“So far, we have bought three vertical blinds from Order Blinds Online and the quality has been consistently excellent. Their prices are very competitive, and despatch has been surprisingly fast. The company's customer care has also been first-class. The Order Blinds Online website is easy to use, which has made the ordering process straightforward and hassle-free.”

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Posted 1 year ago

“Lovely quality. Very easy to replace slats. Extras given for slats, weights and clips”

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Posted 1 year ago

“Love them ... Easy to install Love the colour warm white that I chose..... Really good price... 10/10”

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Posted 1 year ago

“Fantastic blind, easy to install, looks great. Only downside was the wait for it to be made, which we were informed about when we placed the order- in the future I would place the order much earlier.”

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Posted 1 year ago

“Very happy with my new blind perfect fit , only 1 criticism the plastic chain could do with being about 30cm longer”

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Posted 1 year ago

Hi Alan, Thank you for taking the time to leave us a review. We can supply a longer chain for you no problem. If you could please send us over your installation height, we can let you know the maximum sizes we can make the chains based on child safety legislation. Please contact Customer Service on 01159 699933, or email us at info@orderblinds.co.uk and we will be happy to help. Kind Regards, May

Posted 1 year ago

“Easy ordering and lovely blinds deliverd quickly. Thank you”

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Posted 1 year ago

“Absolutely excellent service, blinds are great and super high quality. I'll definitely be buying again.”

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Posted 1 year ago

“Genuinely very pleased with the new blind. Delivered within the time-frame displayed when I ordered.”

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Posted 1 year ago

“Fabulous blinds!!!! Amazing quality and good delivery service.”

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Posted 1 year ago

Order Blinds Online is rated 4.8 based on 2,770 reviews