Order Blinds Online Reviews

Name: Order Blinds Online
Address: Unit 10 Barbrey Business Park, Orston Lane, Bottesford, Leicestershire
Rating: 4.77

4.8 Rating 2,769 Reviews

96 %

of reviewers recommend Order Blinds Online

4.8

Based on 2,769 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 1488229

Email:

info@orderblinds.co.uk

Location:

Unit 10 Barbrey Business Park,
Orston Lane,
Bottesford
Leicestershire
NG13 0GY

Order Blinds Online 5 star review on 6th October 2024

176

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only 4 stars! One (of two) blinds went wrong; oh dear, however, after sales service is definitely 5 star, their replacing the dud item, no problem, no trouble!”

Helpful Report

Posted 1 day ago

“Beautiful double blinds. Easy to fit. Only one comment (and it isn’t a negative). It would be great to have a choice of density of transparent blind. (Like a density of voile or net). But love them so much I purchased 3 😀”

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Posted 5 days ago

“I have spent over £700 on blinds , the delivery was quick and well packed. We are over the moon with them,easy to fit with the instructions that come with them. Customer service has been very very good 👍 Would recommend this company”

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Posted 6 days ago

“First time customer, only wanted slats for my vertical blinds, found the company via an online search- and so glad I did!! Ordering was easy, the blind slats were delivered swathed in bubble wrap for protection, really pleased with the quality and manufacture, already recommended the firm to one of my neighbours! Won't be shopping anywhere else for future home improvements!! John in Liverpool ( aged 65)”

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Posted 2 weeks ago

“The blind that we ordered is exactly what we hoped for - it was so easy to fit, it fits in the window space perfectly, and is of good quality too. Really happy with it and more so that it was good value as well. We would happily purchase another blind from you when we need one.”

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Posted 2 weeks ago

“Blind was wound on wrong Ratchet stiff hard to pull down Very disappointed Other blinds we have ordered from you have been very good”

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Posted 1 month ago

Thank you for your review. We’re sorry to hear that the blind wasn’t wound correctly and that it's difficult to pull down. It seems that you haven’t reached out to us for support yet, but we’d love to help resolve this issue for you. If possible, could you send us some photos showing the roll direction and a video demonstrating the blind's operation? You can email us at info@orderblinds.co.uk, or give us a call on 01159 699933, and we'll work on a solution right away.

Posted 1 month ago

“I recently bought the Amsterdam Turquoise roller blind for one of my bathrooms. The delivery was quick and the product very easy to fit. Thank you for a great customer experience!”

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Posted 1 month ago

“Great quality and prices”

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Posted 1 month ago

“When I had problems installing the blind, the customer service at OrderBlinds went to much trouble to sort me out including discussing the problem with the manufacturers. This was despite the fact that I'd bought the blind nearly two years previously.”

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Posted 1 month ago

“We ordered two sunscreen blinds for our sitting room windows. The blinds arrived on time and in perfect condition. We had to put a 5mm block of wood behind one of the brackets to get them to fit, but it was easy to do and they look good.”

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Posted 1 month ago

“Timely delivery. Well packed. Nice product. Good value for money.”

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Posted 1 month ago

“The ordering was easy, blinds as described and delivered within the given timeframe. Instructions inside didn't match the product, but a quick youtube search helped with installation.”

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Posted 1 month ago

“I ordered two blinds, one was 5mm short of measurements supplied. No instructions for fitting were supplied, had to figure them out. If details of fitting had been shown when ordered i would have made changes to the order.”

Helpful Report

Posted 1 month ago

Hi Gordon, Thank you for your review. We're sorry to hear you had some issues with your blinds. We haven't received any direct contact from you yet, and we would have been happy to help resolve things right away. Fitting instructions and photos of how to install the blinds you ordered are available to view online, as we understand the importance of having this information up front. If you still need assistance, please contact us by email at info@orderblinds.co.uk and if possible, kindly provide photos of the measurement discrepancies so we can help resolve the issue. We look forward to hearing from you.

Posted 1 month ago

“Really pleased with my blind. Great quality and arrived quickly. I hadn't seen the design anywhere else and it was exactly what I was looking for. I found the online measuring guide really helpful. I would definitely use Order Blinds again in the future.”

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Posted 1 month ago

“Very easy to order, even allow +/- 3mm in your width measurement, easily fitted and are staying put”

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Posted 1 month ago

“We are very pleased with our blind but found the chane kept breaking. Understand what the chain has a safety catch but as this was a large heavy blind we had to but some clips to make it more secure.”

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Posted 1 month ago

“Very nice good quality and the way the blond roles up is nice and smooth”

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Posted 1 month ago

“Easy ordering process. Blind seems well made and arrived well packaged and in good time.”

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Posted 2 months ago

Thank you for taking the time to share your experience! We're pleased to hear that everything went smoothly and that you’re satisfied with your order.

Posted 1 month ago

“My order was a Lorna Syson fabric roller blind. It is lovely and beautifully made. The order was swift and accurate. My only regret is that I didn't have a reverse roll direction. This was my fault and it would have looked so much better with the fabric covering the actual roller mechanism, rather than it showing the plain white lining. I will definitely order from them again.”

Helpful Report

Posted 2 months ago

Thank you for your lovely review! We're glad you're happy with the quality of your blind. Regarding the roll direction, our customer service team will reach out to you via email, as you can send the blind back to have it adjusted to a reverse roll. We're happy to assist and ensure everything is just right for you!

Posted 1 month ago

“I am very pleased with the blinds, however, on their website you can choose standard or reverse roll but it does not make it clear what these mean, ie standard was from the back & reverse from the front!! which I only found out once they were delivered, I was under the impression that reverse roll would be from the back of the blind (which is what I wanted). Very disappointed with the Courier that was used, they gave me three dates for my delivery a Friday, then Monday & then Tuesday. They were then delivered on the Tuesday. I do not know if I would use them again due to courier issues & the standard & reverse rolls. Quality of blinds very nice though.”

Helpful Report

Posted 2 months ago

Thank you for your feedback! We do strive to make our roll options clear online and provide pop-up information on the product pages to help customers throughout the ordering process. We understand how crucial it is to have all the necessary details when ordering a bespoke product online. If you ever have any questions during the ordering process, our customer service team is always available via phone or email to assist you further. They will be also reaching out via email shortly regarding your comment about the reverse roll option, as we can certainly help with that. We also apologise for the delivery delay, but we’re glad to hear that you are otherwise pleased with the blind!

Posted 1 month ago

Order Blinds Online is rated 4.8 based on 2,769 reviews