Open For Vintage Reviews

Name: Open For Vintage
Address: 7/10 Chandos Street, London
Rating: 4.60

4.6 Rating 331 Reviews

91 %

of reviewers recommend Open For Vintage

Company Reviews

Metrics

Info

4.6

Based on 331 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Open For Vintage :

Luxury vintage from the world's most trusted boutiques. Shop authentic Chanel, Hermès, Gucci and more.

Authenticity guaranteed.
Free delivery on all orders.
Customs and duties are included in the price - the price you see is all you pay.

14 day free returns.
@openforvintage
#weareopenforvintage

Visit Website

Write Your review

Tell us how Open For Vintage made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Its a fantastic website with fantastic products on offer.”

Helpful Report

Posted 7 years ago

“Great site, lots of unique, high quality merchandise”

Helpful Report

Posted 7 years ago

“Super customer service. Really helpful and coordinated everything with the boutique. Took all the concern out of purchasing vintage out of the sale.”

Helpful Report

Posted 7 years ago

“overall UI and layout just confusing and glitchy”

Helpful Report

Posted 7 years ago

“Amazing selection of products including wide price range. Easy to search for products. Wonderful website:)”

Helpful Report

Posted 7 years ago

“It is lively and interesting. It makes me happy”

Helpful Report

Posted 7 years ago

“Such a great website with amazing selection of items!”

Helpful Report

Posted 7 years ago

“Friendly staff, great service, impressive product range.”

Helpful Report

Posted 7 years ago

“Love the bags and how beautifully presented they are when delivered. Customer service is great”

Helpful Report

Posted 7 years ago

“I am obsessed with vintage clothing but, I am time poor. The sizing is excellent and I have used this site a numerous amount of times. The quality of choice and the sleek website make for a wonderful buying experience.”

Helpful Report

Posted 7 years ago

“I love that I can shop from vintage boutiques around the world in one place. Amazing stock. Saving up for a Chanel!”

Helpful Report

Posted 7 years ago

“A great selection, buying was easy on this site, and my order arrived abroad within 3 days.”

Helpful Report

Posted 7 years ago

“Amazing selection and service. Complete game changer in the vintage clothes space.”

Helpful Report

Posted 7 years ago

“Great stock and customer service.”

Helpful Report

Posted 7 years ago

“My wallet arrived this morning. I am pleased with it, but having being charged £25 P and P, I was then presented with an invoice for £96. for import taxes, which I wasn't expecting. I then realised it was coming from Japan so that probably explained why that was. I had no idea that it wasn't coming from the U.K.”

Helpful Report

Posted 7 years ago

“I wanted a special necklace for my Mother's 80th birthday and I found a lovely one on the website that was made the same year as she was born. I ordered it on the Wednesday and I received it on the Saturday - I couldn't believe it! When I opened the box the necklace was beautifully & carefully wrapped and a gift card was included with it for me to use. I am thrilled with the necklace and the way that it was presented when it was delivered! Absolutely fantastic service! Highly recommended!”

Helpful Report

Posted 7 years ago

“Burberry tie ordered from Italy over the weekend and delivered to Dublin by Tuesday. Really speedy and good service.”

Helpful Report

Posted 7 years ago

“Sunglasses were used, didn't come with their genuine package .”

Helpful Report

Posted 7 years ago

Hi Spiros, Open for Vintage here. We are sorry to read you were not happy with your sunglasses. All items on Open for Vintage are used, I'm sorry if this was not made clear. Please email us on customerservice@openforvintage.com if you would like to return them. Many thanks, The Customer Service Team

Posted 7 years ago

“My product was delayed for about 3 weeks due to issues at Italian customs. I ordered the sunglasses for a work trip / shoot and received mixed information about the product's location. Colin at Open for Vintage was excellent in assisting me with this process. Unfortunately, I had to provide extra information to DHL (due to them classifying sunglasses as a medical device) to clear it at customs (including my social), which was uncomfortable. After being cleared one week later, I then had to pay DHL extra money as fees. All of these delays and the effort on my end to follow up before the item was returned to the sender definitely deterred me from using Open for Vintage again. I have a lot of friends who love the site and recommended me, who were all disappointed with my experience. I am patiently waiting a refund for shipping costs and DHL taxes and fees.”

Helpful Report

Posted 7 years ago

“I finally found the produce that I was looking for and ordered through Open for Vintage and awaited delivery of the item. Shortly afterwards I was told that the item was sold in-store and hence my order had been cancelled. Disappointed to say the least.Mr”

Helpful Report

Posted 7 years ago

Open For Vintage is rated 4.6 based on 331 reviews