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Only Oak Furniture Reviews

4.5 Rating 904 Reviews
89 %
of reviewers recommend Only Oak Furniture
4.5
Based on 904 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Anonymous
Anonymous  // 01/01/2019
Amazing quality product, value and service
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Posted 5 years ago
My new tv stand is absolutely beautiful. The only problem was that it arrived with metal handles only. I phoned and left a message. My call was returned the same afternoon with a promise to send the missing wooden handles straight away. You can’t say fairer than that. Customer service is excellent. IMG_1432.JPG
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Posted 5 years ago
Really pleased with my purchases they communicated brilliant also. Thank you
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Posted 5 years ago
Was very helpful when phoned and asked a question ... when ordered on line nice and easy .... got a phone call to tell me when my delivery was coming all a great help ....Look at other sites but could not be beaten on price and quantity all round very good .
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Posted 5 years ago
great quality wine table.delivered on time.well pleased with it.
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Posted 5 years ago
Many thanks for our Burniston mirror which arrived today. Thanks to Katrin who helped us with the delivery company as our landline was out of order and our mobiles have no reception where we live!!! Very efficient and helpful service. Will definitely recommend. Kind regards Patricia
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Posted 5 years ago
Really pleased, a first class product
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Posted 5 years ago
I'm very pleased with the quality and value for money of the furniture. The staff I spoke to on the phone were friendly and very helpful. I wasn't so impressed with the delivery. Arriving at 6.35am rather than the 8-10 time slot I had been given.
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Posted 5 years ago
Customer service and delivery process were excellent. Quality goods - all five items- so overall experience was very good.
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Posted 5 years ago
absolutely delighted with my purchase. I was worried as it said it came with wooden and metal handles and i wanted wooden ones to match existing furniture. The wooden ones were included in a separate bag, just needed to remove the metal ones and replace. A quick diy job. Delivery was really quick too.
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Posted 5 years ago
Just what I was looking for. The unit arrived well packaged, so there was no damage to it. Fits perfectly into my lounge.
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Posted 5 years ago
Very fast delivery. The coffee table was as described, of very good quality and great value for money. Definitely buy from this company again.
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Posted 5 years ago
Delighted in both the quality of the item I purchased & the service from the company.
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Posted 5 years ago
Quality goods in perfect condition, delivered well, if a bit behind schedule.
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Posted 5 years ago
Excellent service and very pleased with our camper van bunk bed and our little boy loves it too!
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Posted 5 years ago
Fantastic furniture. Fantastic service. Went out of their way to accommodate me as I could only take delivery in the mornings. Will definitely shop with them again
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Posted 5 years ago
great service and friendly staff
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Posted 5 years ago
We purchased three items and got very good email support. Two items were available immediately, the other a large dining table was coming in from abroad. All went according to plan and we were regularly updated. Very happy with the goods and the service.
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Posted 5 years ago
Very easy online ordering process, quick confirmation and easy delivery process. The furniture was very well packed and zero damage!
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Posted 5 years ago
Ordered our oak bedroom furniture easily, but heard nothing for almost a week so I called Only Oak Furniture who said thet would chase the delivery courier. Furniture was then delivered promptly. Furniture is excellent and exactly what we wanted - it ticked all the boxes. Would definately use again and would thoroughly recommend Only Oak Furniture as a supplier of good quality product.
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Posted 5 years ago
Only Oak Furniture is rated 4.5 based on 904 reviews