Only Oak Furniture Reviews

Name: Only Oak Furniture
Address: 26 Hardwood Court, Middlesbrough, North Yorkshire
Rating: 4.52

4.5 Rating 883 Reviews

89 %

of reviewers recommend Only Oak Furniture

4.5

Based on 883 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Only Oak Furniture 5 star review on 25th December 2024

100

Anonymous

Anonymous // 01/01/2019

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“Actually had very little contact with Only Oak after ordering. Items were delivered direct from the manufacturer with no problems.”

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Posted 1 year ago

Thank you for your fantastic 5 star review Morag! It's great to hear that the items you ordered was delivered direct from the manufacturer with no problems. We strive to provide a top-notch customer service experience and your feedback is much appreciated.

Posted 1 year ago

“Hi fi cabinet is excellent quality. It was a little awkward to get to the glass panels for the shelves as they are very securely held in place on the bottom of the unit. I wonder if that fixing could be redesigned to be easier to undo. Overall very happy with the cabinet and I would recommend to others.”

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Posted 1 year ago

Thank you, Linda, for your 4-star rating of Only Oak Furniture. We are thrilled that you appreciate the quality of the Hi fi cabinet that you purchased. We appreciate your suggestion regarding the fixing as well and will be sure to pass this feedback on. We look forward to having you shop with us again.

Posted 1 year ago

“Couldn't fault it - delivery company they used was also very good.”

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Posted 1 year ago

Thank you so much for your glowing 5 star review of Only Oak Furniture, Oliver! We are so pleased that you were highly satisfied with both our furniture and the delivery company we used - it is wonderful to hear that you couldn't fault the service!

Posted 1 year ago

“Nice looking piece. Would be 5 stars but one of the hooks was screwed on crooked, so we had to drill a new hole and correct. Also the screws they give you to attach the wall are a bit short, would recommend buying some longer ones”

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Posted 1 year ago

Thank you so much for your 4 star rating of Only Oak Furniture, Isobel! We really appreciate you being a customer. We're sorry that one of the hooks was not straight and that we didn't provide longer screws, however we're pleased to hear that it looks nice! Thanks again for your feedback!

Posted 1 year ago

“Beautiful well made solid wood sideboard at an excellent price. Delivered on time in perfect condition. Thank you.”

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Posted 1 year ago

Thank you so much for your 5 star rating for Only Oak Furniture! We appreciate your feedback on our beautiful well-made solid wood sideboard at an excellent price. We are delighted that it was delivered on time in perfect condition. We truly appreciate your support!

Posted 1 year ago

“Top class family company. The Lazzio coffee table was delivered in 19days and free delivery too. My local furniture retailer quoted 14 weeks delivery, £35 delivery charge and was £100 dearer. Claire took my order and was polite and extremely helpful. Thoroughly recommend Only Oak Furniture, well played everyone.”

Only Oak Furniture 5 star review on 17th May 2023

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Posted 1 year ago

Thank you so much John for your wonderful 5 star rating of Only Oak Furniture. It's wonderful to hear that the Lazzio coffee table was delivered in 19 days and with free delivery too. We really appreciate you as a customer and we look forward to continuing to provide top class service and quality. Thank you again!

Posted 1 year ago

“I ordered the Harwell Oak small glazed chest and matching tv unit and am delighted with the furniture which looks beautiful in my lounge.”

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Posted 1 year ago

Thank you so much for your 5 star rating of Only Oak Furniture, Susan! We are so glad to hear that you are delighted with the Harwell Oak small glazed chest and matching tv unit, as it looks beautiful in your lounge. We thank you for your kind words.

Posted 1 year ago

“Superb service Super product 5 star”

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Posted 1 year ago

Thank you so much, William, for taking the time to rate Only Oak Furniture with 5 stars! We deeply appreciate your feedback.. Superb service and a super product deserve nothing less than 5 stars, and we are so glad we could provide it!

Posted 1 year ago

“This is a nice piece of furniture and does exactly what I wanted it to do. I have received a number of good comments from friends who have seen this item in place.”

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Posted 1 year ago

Thank you for the 5-star rating, Mary! We're delighted to hear that Only Oak Furniture has lived up to your expectations and that your friends appreciate it too! We at Only Oak Furniture are proud to be able to offer our customers such quality pieces. Thank you for your kind words!

Posted 1 year ago

“Had to wait an age for delivery but I was aware of this when I placed the order (and it arrived earlier than expected). That aside I’m delighted with the pieces I ordered for my hall; they are good quality and sturdy, so I would recommend”

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Posted 1 year ago

Thank you so much, Jacquie, for your 5 star rating of Only Oak Furniture! We really appreciate your comments. We're delighted to hear that you were aware of the wait times when you placed the order and that it even arrived earlier than expected! It's always reassuring to hear that our customers are pleased with their orders and we're also thrilled that you had a positive experience with the quality of the pieces you ordered for your hall. Thanks again for your feedback and for choosing us.

Posted 1 year ago

“Good quality solid oak furniture”

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Posted 1 year ago

Thanks Stephen for your 5 star rating for Only Oak Furniture! We are so pleased you appreciate the good quality and solid oak furniture that we offer!

Posted 1 year ago

“I recently purchased a blanket box or ottoman from Only Oak Furniture. If was a little more than I had originally wanted to pay but when it arrived it matched perfectly with my existing bedroom furniture. It is well made and holds lots. Would definitely recommend their oak furniture. The delivery was delayed as it had to be sent from the South Coast but worth the wait. The courier who delivered carried it into the house, and really polite and friendly. Excellent all round.”

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Posted 1 year ago

Thank you so much Karen for your 5 star rating and for being a returning customer at Only Oak Furniture! We are glad to hear that you were happy with your purchase and that the delivery was worth the wait. We appreciate your continued support and hope to see you again soon.

Posted 1 year ago

“Brilliant quality”

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Posted 1 year ago

Thank you so much for the 5 star rating, Ken! We really appreciate your feedback and we're so glad you enjoyed the brilliant quality of our Only Oak Furniture!

Posted 1 year ago

“I was pleased with the quality of my hi-fi cabinet received without any scratches or damage. I had an issue with a faulty metal door handle, but Only Oak sent me a replacement without any fuss. I would buy again from Only Oak.”

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Posted 1 year ago

Thank you so much for your 4 star rating, Nicholas! I'm glad to hear that you were pleased with the quality of your hi-fi cabinet and that we sent you a replacement without any fuss. We really appreciate that you would buy from us again. Thank you for your loyalty as a customer!

Posted 1 year ago

“Delighted with my rustic oak bedside tables. Great quality and came extremely well packaged. Will be back to purchase more furniture”

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Posted 1 year ago

Thank you so much for your 5 star rating, Beverley! We're so glad to hear that you are delighted with your rustic oak bedside tables and appreciate that you found them to be of great quality and well-packaged. We thank you for your custom and look forward to seeing you again soon!

Posted 1 year ago

“Very happy with this purchase... Just what I needed in the bathroom.. Thanks..”

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Posted 1 year ago

Thank you so much for the 5 star rating, Carol! I'm so pleased that you're very happy with your purchase and that it's just what you needed in the bathroom. Your loyalty means a lot to us, and we can't thank you enough for it!

Posted 1 year ago

“I was very pleased with the service I received when I spoke to someone on the phone, they we're very polite and helpful.”

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Posted 1 year ago

Thank you so much, Julie, for the 5-star rating of Only Oak Furniture! It truly means a lot to us! I am so glad to hear that you had a good experience when speaking to someone on the phone. We truly appreciate your loyalty as a returning customer!

Posted 1 year ago

“Quick and timely delivery. Nice delivery men. Love the coffee table!”

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Posted 1 year ago

Thank you so much for taking the time to leave a 5 star review of Only Oak Furniture! We're glad to hear that our delivery was both quick and timely, and you enjoyed the service our delivery men provided. We're also very happy to know you love the coffee table! It's customers like you that keep us going, so thank you!

Posted 1 year ago

“Good customer service although some delay in organising the delivery date”

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Posted 1 year ago

Thank you so much, Karen, for your 4 star rating of Only Oak Furniture! We are so pleased that you had a good experience with our customer service, even though there was a delay in organizing the delivery date. We really appreciate you as a returning customer, and thank you for your loyalty!

Posted 1 year ago

“I purchased this for my hall and it looks perfect. Very happy with the quality. Delivery 🚚 was sooner than expected. Overall 10 out 10. HIGHLY RECOMMEND”

Only Oak Furniture 5 star review on 23rd March 2023

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Posted 1 year ago

Thank you, Jean, so much for your wonderful 5 star rating of Only Oak Furniture! I'm so glad to read that you purchased this for your hall and that you are very happy with the quality and the speedy delivery. We couldn't ask for a better review, and appreciate the great feedback from a repeat customer. Thank you again!

Posted 1 year ago

Only Oak Furniture is rated 4.5 based on 883 reviews