Only Oak Furniture Reviews

Name: Only Oak Furniture
Address: 26 Hardwood Court, Middlesbrough, North Yorkshire
Rating: 4.53

4.5 Rating 874 Reviews

89 %

of reviewers recommend Only Oak Furniture

4.5

Based on 874 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Only Oak Furniture 5 star review on 3rd September 2024

Anonymous

Anonymous // 01/01/2019

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“Had to wait an age for delivery but I was aware of this when I placed the order (and it arrived earlier than expected). That aside I’m delighted with the pieces I ordered for my hall; they are good quality and sturdy, so I would recommend”

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Posted 1 year ago

Thank you so much, Jacquie, for your 5 star rating of Only Oak Furniture! We really appreciate your comments. We're delighted to hear that you were aware of the wait times when you placed the order and that it even arrived earlier than expected! It's always reassuring to hear that our customers are pleased with their orders and we're also thrilled that you had a positive experience with the quality of the pieces you ordered for your hall. Thanks again for your feedback and for choosing us.

Posted 1 year ago

“Good quality solid oak furniture”

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Posted 1 year ago

Thanks Stephen for your 5 star rating for Only Oak Furniture! We are so pleased you appreciate the good quality and solid oak furniture that we offer!

Posted 1 year ago

“I recently purchased a blanket box or ottoman from Only Oak Furniture. If was a little more than I had originally wanted to pay but when it arrived it matched perfectly with my existing bedroom furniture. It is well made and holds lots. Would definitely recommend their oak furniture. The delivery was delayed as it had to be sent from the South Coast but worth the wait. The courier who delivered carried it into the house, and really polite and friendly. Excellent all round.”

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Posted 1 year ago

Thank you so much Karen for your 5 star rating and for being a returning customer at Only Oak Furniture! We are glad to hear that you were happy with your purchase and that the delivery was worth the wait. We appreciate your continued support and hope to see you again soon.

Posted 1 year ago

“Brilliant quality”

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Posted 1 year ago

Thank you so much for the 5 star rating, Ken! We really appreciate your feedback and we're so glad you enjoyed the brilliant quality of our Only Oak Furniture!

Posted 1 year ago

“I was pleased with the quality of my hi-fi cabinet received without any scratches or damage. I had an issue with a faulty metal door handle, but Only Oak sent me a replacement without any fuss. I would buy again from Only Oak.”

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Posted 1 year ago

Thank you so much for your 4 star rating, Nicholas! I'm glad to hear that you were pleased with the quality of your hi-fi cabinet and that we sent you a replacement without any fuss. We really appreciate that you would buy from us again. Thank you for your loyalty as a customer!

Posted 1 year ago

“Delighted with my rustic oak bedside tables. Great quality and came extremely well packaged. Will be back to purchase more furniture”

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Posted 1 year ago

Thank you so much for your 5 star rating, Beverley! We're so glad to hear that you are delighted with your rustic oak bedside tables and appreciate that you found them to be of great quality and well-packaged. We thank you for your custom and look forward to seeing you again soon!

Posted 1 year ago

“Very happy with this purchase... Just what I needed in the bathroom.. Thanks..”

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Posted 1 year ago

Thank you so much for the 5 star rating, Carol! I'm so pleased that you're very happy with your purchase and that it's just what you needed in the bathroom. Your loyalty means a lot to us, and we can't thank you enough for it!

Posted 1 year ago

“I was very pleased with the service I received when I spoke to someone on the phone, they we're very polite and helpful.”

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Posted 1 year ago

Thank you so much, Julie, for the 5-star rating of Only Oak Furniture! It truly means a lot to us! I am so glad to hear that you had a good experience when speaking to someone on the phone. We truly appreciate your loyalty as a returning customer!

Posted 1 year ago

“Quick and timely delivery. Nice delivery men. Love the coffee table!”

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Posted 1 year ago

Thank you so much for taking the time to leave a 5 star review of Only Oak Furniture! We're glad to hear that our delivery was both quick and timely, and you enjoyed the service our delivery men provided. We're also very happy to know you love the coffee table! It's customers like you that keep us going, so thank you!

Posted 1 year ago

“Good customer service although some delay in organising the delivery date”

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Posted 1 year ago

Thank you so much, Karen, for your 4 star rating of Only Oak Furniture! We are so pleased that you had a good experience with our customer service, even though there was a delay in organizing the delivery date. We really appreciate you as a returning customer, and thank you for your loyalty!

Posted 1 year ago

“I purchased this for my hall and it looks perfect. Very happy with the quality. Delivery 🚚 was sooner than expected. Overall 10 out 10. HIGHLY RECOMMEND”

Only Oak Furniture 5 star review on 23rd March 2023

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Posted 1 year ago

Thank you, Jean, so much for your wonderful 5 star rating of Only Oak Furniture! I'm so glad to read that you purchased this for your hall and that you are very happy with the quality and the speedy delivery. We couldn't ask for a better review, and appreciate the great feedback from a repeat customer. Thank you again!

Posted 1 year ago

“Brilliant company to deal with. Great product and awesome customer support 👏 well done Only Oak Furniture.”

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Posted 1 year ago

Thank you, Lisa, for your fantastic 5-star rating. We truly appreciate your business and your kind words about our company, product, and customer support. We are delighted that you have chosen to purchase from us.

Posted 1 year ago

“Lovely well made piece of furniture. Very pleased with the product and outstanding service.”

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Posted 1 year ago

Thank you Kerry for your 5-star rating! We appreciate your lovely comment that your item is a well-made piece of furniture and you're pleased with the product and service.

Posted 1 year ago

“high quality of the dinning table and chairs same as desc”

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Posted 1 year ago

Thank you so much for the 5 star rating, Billy! We are thrilled to hear you are satisfied with the high quality of the dinning table and chairs - just as described. We thank you for your feedback and we hope you'll continue to be happy with your Only Oak Furniture purchase.

Posted 1 year ago

“Delivered (with updates) within given time frame. Easy to assemble the legs. A well made, solid and attractive, practical item of furniture.”

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Posted 1 year ago

Thank you Gina for your kind 5-star rating of Only Oak Furniture. We are pleased to hear that you have had a wonderful experience with us, both with receiving your item within the given time frame and with its assembly! We are also happy to have you as a returning customer!

Posted 1 year ago

“Pleased with all aspects of order and delivery.”

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Posted 1 year ago

Thank you for your review, Edna! It's wonderful to hear that your experience with Only Oak Furniture from order to delivery was a pleasant one. We really appreciate the 5 stars - it means a lot to us. At Only Oak Furniture, we strive to provide our customers with top rate service during every step of their furniture buying experience. We're glad that you felt taken care of and would be delighted to hear you again in the near future. Thanks again, Edna. Have a great day!

Posted 1 year ago

“Excellent furniture with a perfect smooth finish to the solid oak units. Some handles were missing but one email to CS and all sorted within a very short time frame. Would definitely buy from them again and would recommend to anyone! Excellent company.”

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Posted 1 year ago

Thank you Joy for the 5-star rating of Only Oak Furniture! We are glad you enjoyed the furniture with its perfect smooth finish to the solid oak units. We are also glad that we were able to quickly sort out the issue with the missing handles. We appreciate your loyalty and thank you for recommending us to others. We look forward to doing business with you again!

Posted 1 year ago

“Seemed quite long awaiting the delivery slot as my item was already in stock but the item itself when delivered was spotless and exceeded my expectations. Very happy customer and pleased with my purchase.”

Only Oak Furniture 4 star review on 6th March 2023

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Posted 1 year ago

Thank you so much for the 4 star rating, Natasha! We're glad that even though the delivery slot took longer than usual, the item has been spotless and exceeded your expectations. It's great to see that you are a happy customer, and that you are pleased with your purchase!

Posted 1 year ago

“I ordered two pieces of furniture, both of which were delivered in good condition. They also really helped me out by giving a significant price match on one of the items as I wanted to buy a matching set from them, which was really appreciated. Sadly, I had to return both as they didn't quite match my existing suite, and to be clear both items were good quality, delivered intact and entirely in accordance with their web listing. It's just hard to judge colour from a photo! This was well handled by them and the return was painless. Great service and really competitive prices. Highly recommended.”

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Posted 1 year ago

Thank you for your review, Stephen! We understand how hard it can be to judge colour from a photo. We are glad to hear you had a good overall experience with us from ordering to returning and that we were able to match the price of one item. We strive to provide our customers with the best service and prices and appreciate your kind words. We value your opinion and thank you once again.

Posted 1 year ago

“Good value for money. Instructions needed to be clearer - we ended up with the middle support sections along the length of the bed pRtly upside down requiring us to undo quite bit. Maybe down and up arrows would be helpful.”

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Posted 1 year ago

Thank you for taking the time to review Only Oak Furniture, Good value for Money. We're pleased to hear you found good value in our products and apologize for any confusion with the assembly instructions. We greatly value customer feedback, so please know I have passed on your suggestion about adding direction arrows to our assembly guidelines. We appreciate your kind words and hope you are enjoying your new furniture! If there's ever anything else we can do, please don't hesitate to contact us.

Posted 1 year ago

Only Oak Furniture is rated 4.5 based on 874 reviews