Only Oak Furniture Reviews

Name: Only Oak Furniture
Address: 26 Hardwood Court, Middlesbrough, North Yorkshire
Rating: 4.53

4.5 Rating 874 Reviews

89 %

of reviewers recommend Only Oak Furniture

4.5

Based on 874 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Only Oak Furniture 5 star review on 3rd September 2024

Anonymous

Anonymous // 01/01/2019

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“Beautiful wine rack very satisfied with the item. Customer services are extremely helpful and friendly.”

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Posted 1 year ago

Thank you so much for your 5-star rating, Karen! We're so glad to hear that you are satisfied with the beautiful wine rack you bought from Only Oak Furniture! It's great to hear that you found customer services to be friendly and helpful as well. We appreciate your feedback tremendously.

Posted 1 year ago

“My chest of draws arrived as promised. The men took it upstairs and unpacked it. I am very pleased with the quality of the drawers and promptly ordered a bookcase as well. My only concern was the bookcase was left on the driveway and I had to struggle to get it in the house without damaging it,”

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Posted 1 year ago

Thank you, Michael, for your 4 star rating of Only Oak Furniture! I am truly grateful for your loyalty. I'm glad to hear that you were pleased with the quality of the drawers and that you ordered a bookcase from our store as well. I apologize for any inconvenience caused due to the bookcase being left on the driveway and hope that you were able to get it in the house without any damage.

Posted 1 year ago

“Unfortunately we had to move the mirror hanging hooks because they weren't in the right place so we couldn't hang the mirrors straight up on the wall. My friend who had also ordered the same round window mirrors had the same problem. It was a real nuisance and I thought it was very careless of the company that made them as they were expensive. They were also delivered over a month later than originally promised.”

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Posted 1 year ago

Thank you for sharing your feedback with us. We genuinely appreciate your honest input, and we want to express our sincere apologies for the inconvenience you experienced with your round window mirrors. Your satisfaction is of utmost importance to us, and we regret that your purchase did not meet your expectations. I want to assure you that we take your feedback seriously, and we have already taken steps to address the issues you mentioned. We understand how frustrating it can be to receive a product that doesn't meet your expectations, especially when it comes to items as significant as mirrors. We are actively working to improve our quality control measures to prevent similar issues in the future. Regarding the delayed delivery, we understand the importance of timely service, and we sincerely apologize for the delay you experienced. We recognize the impact this had on your overall experience, and we are implementing measures to enhance our shipping and delivery processes to prevent such delays in the future. Your feedback serves as a valuable reminder of the standards we need to uphold, and we are grateful for the opportunity to learn from your experience. Once again, we appreciate your feedback and your understanding. We are committed to providing you with a positive experience, and we hope to have the opportunity to serve you better in the future.

Posted 1 year ago

“Delivered as promised lovely small oak chest of drawers”

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Posted 1 year ago

Thank you so much, Geraldine, for your 5-star rating of Only Oak Furniture! We are so pleased to hear that we delivered the lovely small oak chest of drawers as promised.

Posted 1 year ago

“Really pleased. Thank you”

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Posted 1 year ago

Really pleased. Thank you, Damaris, for your 5 star rating of Only Oak Furniture! We greatly appreciate your kind words and your patronage.

Posted 1 year ago

“The furniture was good quality at a reasonable price but had to wait an unacceptably long time for delivery.”

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Posted 1 year ago

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you found our furniture to be of good quality and reasonably priced. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations in terms of product quality and affordability. We do understand that waiting for delivery can sometimes be a bit challenging, and we appreciate your patience during that time. We continuously strive to improve our delivery process to ensure a smoother and faster experience for our valued customers. Your support means a lot to us, and your feedback helps us grow and serve you better. If you have any further comments or suggestions, please don't hesitate to reach out. We're here to make your future shopping experiences even more enjoyable. Thank you once again for choosing our furniture, and we look forward to serving you again in the future. Your satisfaction is our ultimate goal, and we'll continue to work hard to meet and exceed your expectations.

Posted 1 year ago

“Excellent sofa, brilliant staff and great delivery team thank you”

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Posted 1 year ago

Thank you so much for the 5 star rating, Barbara! We are very happy that you are pleased with the Only Oak Furniture, from the excellent sofa to the brilliant staff and great delivery team - thank you for your kind words.

Posted 1 year ago

“Lovely console table with wicker drawers , very pleased.”

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Posted 1 year ago

Thank you for your 5 star rating of Only Oak Furniture! We are delighted to hear that you are pleased with your lovely console table with wicker drawers. It's wonderful to hear such positive feedback from our customers! Thank you.

Posted 1 year ago

“Easy to order and fast delivery The dresser we purchased was reasonably priced and is well made. Would definitely buy from them again.”

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Posted 1 year ago

Thank you Tracey for your 5 star rating! We are so glad to hear that you had a great experience with Only Oak Furniture. We are so pleased that you found the dresser to be reasonably priced and well made - and that you'd purchase from us again. We're always looking to improve, so we appreciate your positive feedback!

Posted 1 year ago

“Excellent service. arrived sooner than expected. Nice item of furniture, looks great,”

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Posted 1 year ago

Dear Laura, Thank you so much for the 5 star rating of Only Oak Furniture! We are so grateful for your kind words and it is delightful to hear that your furniture arrived sooner than expected and that it looks great. We really appreciate your support and we hope you enjoy your new furniture!

Posted 1 year ago

“Excellent quality and easy to assemble”

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Posted 1 year ago

Thank you, Alan! We're so glad to hear that you think highly of our Only Oak Furniture, including its excellent quality and ease of assembly. Thank you for the 5-star rating!

Posted 1 year ago

“Excellent quality, delivery when stated. A handsome piece of furniture”

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Posted 1 year ago

Thank you so much for the kind words and 5 star rating, Kenneth! We are delighted to hear that you are pleased with the quality of our only oak furniture and the delivery arrangements. We hope that you continue to enjoy your piece of furniture for many years to come!

Posted 1 year ago

“I recommend Only Oak Furniture as ordering was easy. The Katarina Oak Small Dresser was very well packaged and the delivery drivers were courteous and delivered on time.”

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Posted 1 year ago

Thank you, Mary, for your 5-star rating of Only Oak Furniture! I'm glad that the ordering process was easy, that the Katarina Oak Small Dresser was well-packaged, and that the delivery times were timely and the drivers were courteous. That's fabulous feedback – thank you!

Posted 1 year ago

“Very good service Good quality and quickly delivered”

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Posted 1 year ago

Thanks for your 5 star rating of Only Oak Furniture, Annie! We're delighted you were pleased with the very good service, good quality, and quick delivery. We appreciate the feedback!

Posted 1 year ago

“Extremely efficient service. My furniture was delivered before the date advised. Would recommend.”

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Posted 1 year ago

Thank you, Mary, for your 5-star rating of Only Oak Furniture! We are delighted that you received your furniture earlier than expected and that our service was so efficient. We appreciate your recommendation and look forward to your business again in the future.

Posted 1 year ago

“Beautiful furniture, well made . Delivery men outstanding Will buy again in the future”

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Posted 1 year ago

Thank you Sandra for your 5 star rating of Only Oak Furniture! We greatly appreciate your kind words - it's wonderful to know that our beautiful furniture, has met your expectations. We hope to have the opportunity to serve you again in the future!

Posted 1 year ago

“Excellent product and grat communication”

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Posted 1 year ago

Thank you so much Susan for your lovely 5 star rating! We are so glad that you've been pleased with both our product and our communication!

Posted 1 year ago

“Great product, service and quick delivery”

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Posted 1 year ago

Thanks for the 5 star rating, Dennis! We're delighted to hear that you had a great experience with us, from the product to the service and quick delivery. We value your satisfaction and appreciate your feedback.

Posted 1 year ago

“Very good prices & quick delivery.”

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Posted 1 year ago

Thank you for giving us a 5 star rating, Michelle! We are delighted to hear that you enjoyed the very good prices and quick delivery of our Only Oak Furniture products.

Posted 1 year ago

“Went above and beyond to sort out problem with damaged item. Excellent customer care.”

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Posted 1 year ago

Thank you so much, Christine, for your fantastic review and 5 star rating of Only Oak Furniture! We truly appreciate you taking the time to share your experience with us. We also thank you for noting that we went above and beyond in sorting out the problem with the damaged item, as well as your praise for our excellent customer care.

Posted 1 year ago

Only Oak Furniture is rated 4.5 based on 874 reviews