Only Oak Furniture Reviews

Name: Only Oak Furniture
Address: 26 Hardwood Court, Middlesbrough, North Yorkshire
Rating: 4.53

4.5 Rating 897 Reviews

89 %

of reviewers recommend Only Oak Furniture

4.5

Based on 897 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Only Oak Furniture 5 star review on 28th January 2025

102

Anonymous

Anonymous // 01/01/2019

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“No update on my purchase. I ordered my table on 24th October , still no updates”

Helpful Report

Posted 4 years ago

Hi Shinto, I am pleased to see you received your table yesterday, Monday the 2nd Of November. 7 working days after you placed your order. This is actually one of the quickest lead times I have seen. We advise 10-20 working days at the moment is speedy. I think the review is because our couriers didn't give you enough notice for delivery. Which I can only apologise for. We like to give as much notice as possible, all I can think was your order was collected yesterday and they delivered when passing on a route that was already planned. The team do this to be helpful to our customers. We are just sorry if in this instance this was inconvenient. Thanks

Posted 4 years ago

“An excellent and well made piece of furniture. Extremely well packed and direct delivery ensured safe receipt. Ideal for the average hall. Do nite the lid opens backwards which means that if you want to use this storage regularly the item needs to stand a few inches away from the wall - we may adapt it to open forward. Bottom line though is that it is a quality piece of furniture worth the money.”

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Posted 4 years ago

“Bought a really nice oak sideboard from Only Oak Furniture. Unlike many furniture retailers with delivery lead times of many weeks (or sometimes months) the item was delivered within 10 days. The item itself is really nicely made - dovetailed drawer boxes, finger-jointed solid oak panels, and a perfect size for what I needed. Great service and a great product.”

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Posted 4 years ago

Many thanks for your review. We are happy to of provided a speedy service to you and a great product.

Posted 4 years ago

“Buying without seeing is a risky business and we were very sceptical, but absolutely delighted with the delivery and especially quality of our furniture. Note: The best form of contact was by email and replies to any query were quickly dealt with. Thank You”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave a review. We are happy to provide quality items to our customers and a speedy reply to enquiries.

Posted 4 years ago

“Excellent customer services. The quality of the table is 100% and for an amazing price. We are really pleased with our purchase and would definitely use only oak furniture again in the future. Thank you for a pleasant buying experience.”

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Posted 4 years ago

We are glad to hear you are pleased with your purchase and that you had a pleasant experience. Many thanks for taking the time to leave a review and look forward to your custom in the future.

Posted 4 years ago

“Despite saying Item in stock, it took nearly 7 weeks from order to delivery and phone calls chasing it up, which was disappointing. However, the Staff were polite and it was well worth the wait. The desk is beautiful and solid and arrived well packaged.”

Helpful Report

Posted 4 years ago

Many thanks for your review. We apologize for the wait on your item. We are doing our very best in the current situation to get items to customers as quickly and safely as possible. We are glad to hear you are happy with your desk.

Posted 4 years ago

“I purchased a Chinese style sideboard and I absolutely love it.”

Only Oak Furniture 5 star review on 27th October 2020

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Posted 4 years ago

Thank you for your review and for sharing a picture with us. This looks lovely in your room.

Posted 4 years ago

“Really impressed by the quality of the two tables we bought - solid heavy oak that looks built to last. Thank youvery much.”

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Posted 4 years ago

Thank you very much for your review. We are glad to hear you are pleased with your items.

Posted 4 years ago

“Excellent quality and excellent delivery from Jigsaw Logistics.”

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Posted 4 years ago

Many thanks for taking the time to leave a review. we are glad you are pleased with your item and the delivery service

Posted 4 years ago

“Thank you very much for the fast and very high quality of delivery. You have a responsible and very kind team. I recommend you with great pleasure and trust ,we will definitely do more shopping”

Only Oak Furniture 5 star review on 22nd October 2020

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Posted 4 years ago

Thank you for the review and the pictures. We love what you have done with the lights. The bed looks fantastic.

Posted 4 years ago

“Trust me you do not want a review from me. Your shipping company is ruining your image, ditch them asap.”

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Posted 4 years ago

“No complaints at all. Customer service is faultless and that can also be said about the delivery. We are very pleased with the table, very good quality and looks great in our kitchen. Would definitely recommend your company and would not hesitate to make a purchase again. Thank you”

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Posted 4 years ago

Thank you for taking the time to leave a review, we will pass your comments on to the relevant people. We look forward to your custom in the future.

Posted 4 years ago

“Awesome!”

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Posted 4 years ago

Thank you

Posted 4 years ago

“AMAZING PRODUCT CHOICE - EXCELLENT VALUE FOR MONEY - GOOD QUALITY - FAST DELIVERY & AMAZING CUSTOMER SERVICE (Clare)”

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Posted 4 years ago

Thank you very much for your review. We will pass this on to our customer service team.

Posted 4 years ago

“Very pleased with my dining table and chairs when it eventually came after 8weeks. The packaging was very good. I had a glass table which was in perfect order when arrived.”

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Posted 4 years ago

Thank you for your review. Apologies for the delay we are doing our very best to get our items to our customers as quickly and safely as possible. Enjoy your table

Posted 4 years ago

“Poor quality round the back slight chip when arrived”

Helpful Report

Posted 4 years ago

Hi Ann, I am so sorry there is a chip on your piece. Can you please send some images over to enquiries@onlyoakfurniture.co.uk as this is the first we have heard of the issue and we will see if we can get this replaced for you. Many thanks

Posted 4 years ago

“Delighted with Z hall table. Great communication re delivery. Thank you”

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Posted 4 years ago

Thank you for your review. Enjoy your hall table

Posted 4 years ago

“Fabulous furniture, really good quality and looks fabulous in our home”

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Posted 4 years ago

“I was very pleased with the table I purchased from you, it is well made, and it was easy to assemble. Also looks nice in my kitchen. Was pleased too that it came earlier than expected. The whole process ran smoothly and efficiently. The staff in the office were pleasant and the couriers helpful”

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Posted 4 years ago

Thank you for taking the time to leave a review. I will pass all comments to the staff and delivery drivers. We pride ourselves on providing this service to you.

Posted 4 years ago

“Excellent value. Well made oak side board. Beautiful and sturdy Five stars deserved”

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Posted 4 years ago

we apricate the 5-star review and are very happy to of offered you great value and a great product.

Posted 4 years ago

Only Oak Furniture is rated 4.5 based on 897 reviews