Only Oak Furniture Reviews

Name: Only Oak Furniture
Address: 26 Hardwood Court, Middlesbrough, North Yorkshire
Rating: 4.53

4.5 Rating 874 Reviews

89 %

of reviewers recommend Only Oak Furniture

4.5

Based on 874 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Only Oak Furniture 5 star review on 3rd September 2024

Anonymous

Anonymous // 01/01/2019

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“Beautiful furniture, excellent service. Would definitely use again.”

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Posted 2 years ago

“Very pleased with the service only problem I had was with delivery as it was not delivered till 8 30pm I am 70 and it was rather late to receive my furniture otherwise I am very pleased”

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Posted 2 years ago

Thank You for your feedback. I am sorry about the late delivery. Occasionally drivers get delayed due to traffic but they do always endeavour to deliver on the day they have said. I hope you enjoy your new furniture for years to come Steve Wardle MD

Posted 2 years ago

“Awful customer service. Very keen to take your order but do not respond to any complaints.”

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Posted 2 years ago

Tim, I am sorry this is taking longer than both of us would like to resolve. We are working with both the supplier and the factory and I promise we will resolve the issue. As a small family firm, we will not let you down on this. Steve Wardle MD

Posted 2 years ago

“Quick polite and efficient service arrived as arranged .”

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Posted 2 years ago

Thanks Stuart, So pleased you found our service was efficient. We strive to keep everyone happy! Steve Wardle MD

Posted 2 years ago

“Cannot fault in any way! Excellent service, great communication and prompt delivery. Thank you.”

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Posted 2 years ago

Simply Thank you for your custom. Always happy to see we meet expectations! Regards, Steve Wardle MD

Posted 2 years ago

“We are so pleased with our new tv unit. Quality, solid piece of furniture at a great price. Great service with good communication regarding dispatch and delivery. We have a 42” tv on the unit but it could definitely handle a larger tv with the unit not being swamp by it. We would definitely use Only Oak furniture again in the future.”

Only Oak Furniture 5 star review on 14th January 2022

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Posted 2 years ago

Thank you Jill. Look forward to helping you in the future! Steve Wardle MD

Posted 2 years ago

“The Mobel range is well built and looks good in my lounge. It has given me lots of additional storage! The staff were helpful in our virtual conversation. I am hoping one of the doors in the sideboard which was cracked will be replaced shortly. If this happens,I would not hesitate to give 5 stars to the company.”

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Posted 2 years ago

Hi Sylvia, Thanks for the feedback. We will ensure this is resolved for you as fast as possible. Steve Warle MD

Posted 2 years ago

“Fantastic Ryedale oak chairs with grey check seats in pure wool. I was really impressed with the build quality and the chairs are so comfortable too. Fast delivery at exactly the time stated!”

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Posted 2 years ago

Thank you. I know it can be a bit of a risk buying On-Line but your comments reflect the quality of our goods and service. Great feedback for all our future customers :-) Steve Wardle MD

Posted 2 years ago

“great quality and price many thanks”

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Posted 2 years ago

No problems Romeo, Purchasing On-Line with us means you always get a great deal. Steve Wardle MD

Posted 2 years ago

“Lovely oak sideboard just as advertised. Arrived three days before Christmas brought by two cheerful members of this family run business.Thankyou”

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Posted 2 years ago

Hilary, It's always a pleasure to meet our customers! During busy times like Christmas, we always strive to ensure our customers get their orders. It was a pleasure to meet you and your husband! Steve Wardle MD

Posted 2 years ago

“Lovely well made product Bought for a client who were delighted. Online communication and delivery was very efficient and punctual delivery.”

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Posted 2 years ago

Thanks, Pete, We aim to please. I hope you will consider us again in the future. Steve Wardle MD

Posted 2 years ago

“I'm not satisfied, I'm still waiting for my order”

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Posted 2 years ago

Hi, Anna can you contact us please on enquiries@onlyoakfurniture.co.uk as I believe your order was delivered some time ago. Thanks!

Posted 2 years ago

“A bit nervous buying a large corner sofa off the net, but quality and comfort is brilliant. Delivered bang on time. More than pleased.”

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Posted 2 years ago

Thank you Bryan, All our Sofas can be found in high street stores, it's just we sell them cheaper! Quality and service come with a small family firm who wishes to please! Steve Wardle MD

Posted 2 years ago

“We all love our new dining suite. Looks great and excellent quality 10/10”

Only Oak Furniture 5 star review on 22nd December 2021

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Posted 2 years ago

Thank you Matthew, A perfect picture of how our furniture can look in the home. Hope you enjoy it for years to come. Steve Wardle MD

Posted 2 years ago

“Superb quality. Lovely people to deal with.”

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Posted 2 years ago

“Excellent customer service. Table very good quality ad assembly easy.”

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Posted 2 years ago

“Good communication, item well packed and as described ( took a chance ) on photo of Scandinavia coffee table . Not disappointed , as per photo . Recommend”

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Posted 2 years ago

“Excellent service from start to finish, delivered on time, kept well informed. Two man crew delivered to room of choice, item well protected by packaging, not a mark on the chest of drawers, very pleased with quality.”

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Posted 2 years ago

“We purchased a dining room table and chairs on 15th MAY this year are still waiting for it, they keep telling me it’s imminent but I don’t think I’m going to have a table for Christmas diner this year. VERY DISAPPOINTED WITH THIS COMPANY. Table was delivered Sunday before Christmas, must say the two men did a lovely job unpacking and installing the furniture and tidying up afterwards, great job. Thanks.”

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Posted 2 years ago

“Beautiful piece of furniture with excellent grain structure,looks amazing and very quick delivery.”

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Posted 2 years ago

Only Oak Furniture is rated 4.5 based on 874 reviews