Only Oak Furniture Reviews

Name: Only Oak Furniture
Address: 26 Hardwood Court, Middlesbrough, North Yorkshire
Rating: 4.52

4.5 Rating 883 Reviews

89 %

of reviewers recommend Only Oak Furniture

4.5

Based on 883 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Only Oak Furniture 5 star review on 25th December 2024

100

Anonymous

Anonymous // 01/01/2019

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“We are very pleased with the shoe storage cupboard. It is a solid piece of furniture and looks good in the hall. We can store 12 pairs of adult shoes plus some storage for smaller items in the very bottom of the cupboard.”

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Posted 2 years ago

“Already sent a review but will do it again, The delivery was on time and the staff were very good,the table is perfect not a mark on it and nothing missing I would very happily buy from your firm again and recommend you to anyone. Thank you . Mrs Carroll phillips.”

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Posted 2 years ago

“Really pleased with the quality and service. Will definitely use you again.”

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Posted 2 years ago

“Excellent service,first table had a fault no problem having it changed and swiftly.I love the table (and I am very fussy)I can’t fault the way I was dealt with,very helpful and friendly and so nice to get a phone call and speak to someone.Thank you and well done and well done to the delivery chaps who were polite and kept me informed of there journey and estimated time of arrival.I would recommend anyone to use your company.A very satisfied customer. Pam Burgess.”

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Posted 2 years ago

“Amazing marble dining table. Excellent delivery, on time and careful with product.”

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Posted 2 years ago

“Poor communication with delivery. Staff unwilling to assist by waiting for me to examine the item. I gotta go mate. Poor attitude and service”

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Posted 2 years ago

Hi David, I am sorry you were disappointed with the contracted delivery company. You chose free doorstep delivery which is a 1 man service as described, doorstep delivery. Delivery drivers will not wait for goods to be inspected, just like any other delivery company Argos, DPD, Amazon, and the like. They all have delivery schedules to stick to. As this is a free service, you can understand we need our contractor to deliver as many items as possible in order to offer the service we provide you. I hope you like the shoe cupboard and trust the rest of our service regarding the standard of goods, timely delivery and communication were of an acceptable standard. Regards, Steve Wardle MD

Posted 2 years ago

“Great service fast delivery the storage unit was just what I wanted.”

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Posted 2 years ago

“Really pleased with my table, all I hoped for and more Took a little longer than expected for delivery but there had been some issues with their carriers which has been resolved I had a personal phone call from them, they were informative, professional and very friendly Wouldn’t hesitate to make further purchases in future”

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Posted 2 years ago

“Acing brought more furniture from you I’m happy to say we are very happy with all our purchases , beautiful and solid thank you mrs L Evans”

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Posted 2 years ago

“Quick delivery, good customer service”

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Posted 2 years ago

“Wonderful 6 draw tall boy on the second attempt after first one was damaged. Really good quality. Company were very helpful changing it for a new one”

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Posted 2 years ago

“The bedside table’s are good quality and a fair price. They where delivered on time and well packaged.”

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Posted 2 years ago

“Beautifully crafted furniture, good service, would highly recommend using this company.”

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Posted 2 years ago

“Excellent service from start to finish. Very pleased with the sideboard, wouldn’t hesitate to order from them again.”

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Posted 2 years ago

“My son is very happy with the funiture.”

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Posted 2 years ago

“Stunning piece of furniture. Solid craftsmanship. Extremely happy. Excellent value for money. Highly recommend.”

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Posted 2 years ago

“Your customer service is excellent. My order was dealt with efficiently and quickly. I would definitely recommend your company”

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Posted 2 years ago

“Lovely quality small sideboard and such a prompt delivery. Thank you all that were involved.”

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Posted 2 years ago

“Very pleased with sideboard the thing I wasn't that happy about was the delivery didn't realise until they had gone delivered it upside down weren't very helpful just dumped it and went considering I paid alot of money for it”

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Posted 2 years ago

“Frame and box damaged”

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Posted 2 years ago

Only Oak Furniture is rated 4.5 based on 883 reviews