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Only Oak Furniture Reviews

4.5 Rating 882 Reviews
89 %
of reviewers recommend Only Oak Furniture
4.5
Based on 882 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Only Oak Furniture Reviews
Beautiful quality chairs and a great match for our table.
Helpful Report
Posted 2 months ago
Thank you, Claire, for your fantastic 5-star review! We’re thrilled to hear that you love the quality of your chairs and that they match your table perfectly. At Only Oak Furniture, we take great pride in crafting beautiful, high-quality pieces that enhance your home. Your satisfaction means the world to us, and we appreciate your kind words! If you ever need assistance or have any questions in the future, please feel free to reach out. We look forward to serving you again!
Posted 1 month ago
Solid dependable wooden furniture that will be handed down through the generations
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Posted 2 months ago
Thank you, Kirsteen, for your wonderful 5-star review! We’re so pleased to hear that you find our wooden furniture to be solid and dependable. It’s truly rewarding to know our pieces will become cherished heirlooms in your family for generations to come. At Only Oak Furniture, we take great pride in quality furniture that stands the test of time. If you ever have any questions or need assistance, please don’t hesitate to reach out. We look forward to serving you again in the future!
Posted 1 month ago
We was informed that our furniture had 12 weeks delivery time. This was in April 2024. We never received it till in October. No communication at all from the company. We had to keep sending emails for updates 😒 I would definitely not recommend this company because of how long we had to wait and lack of communication.
Helpful Report
Posted 2 months ago
Dear Isabel, Thank you for sharing your feedback with us, and we sincerely apologize for the long delivery time and lack of communication you experienced. We understand how frustrating it must have been to wait for your furniture without any updates, and this is certainly not the level of service we aim to provide. We take customer concerns seriously, and we are looking into the communication issues you mentioned to ensure we make improvements. We want our customers to feel informed and valued throughout their purchasing experience. It’s disappointing to hear that your experience with us has led to such dissatisfaction, and we appreciate your honest feedback. If there's anything we can do to regain your trust or improve your experience, please let us know. Your satisfaction is important to us, and we hope to resolve this matter for you. Once again, we apologize for the inconvenience caused and appreciate your understanding as we work to improve our services.
Posted 1 month ago
Excellent company and fast delivery, very pleased with the quality of my purchase
Helpful Report
Posted 2 months ago
Thank you, Wylma, for your excellent 5-star review! We’re thrilled to hear that you are pleased with both the quality of your purchase and our fast delivery service. At Only Oak Furniture, we take great pride in ensuring that our customers receive top-notch products and efficient service. Your feedback is incredibly valuable to us and motivates our team to continue delivering great experiences. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again soon!
Posted 1 month ago
High quality furniture, well designed and fully assembled - overall great value for money, but let down by chaotic and unreliable delivery arrangements.
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Posted 3 months ago
Thank you, Ken, for your thoughtful 4-star review! We're delighted to hear that you found our furniture high quality and well designed. Your feedback regarding the delivery arrangements is invaluable, and we sincerely apologize for any inconvenience caused by the delivery chaos. Rest assured, we are constantly working to improve our logistics and ensure a smoother experience for our customers. We truly appreciate your understanding and your support for Only Oak Furniture. If you have any other comments or suggestions, please don't hesitate to reach out. We hope to serve you even better in the future!
Posted 1 month ago
Greatservice
Helpful Report
Posted 3 months ago
Thank you so much for taking the time to give us a 5-star rating! We really appreciate your support and are delighted to hear that you had a great experience with Only Oak Furniture. Our team works hard to provide excellent service, and it is always rewarding to receive positive feedback like yours. We strive to offer a wide range of high-quality furniture options, so we're thrilled that you found exactly what you were looking for. Once again, thank you for choosing Only Oak Furniture and for your kind words.
Posted 3 months ago
I was very pleased with the sideboard it's a lovely piece of furniture and a good price.
Helpful Report
Posted 3 months ago
Thank you so much for your fantastic 5-star rating of Only Oak Furniture! We are thrilled to hear that you were pleased with the sideboard you purchased from us. We agree that it is indeed a lovely piece of furniture, and we're glad it met your expectations. Your feedback means a lot to us, and we're grateful for your kind words about our product's quality and pricing. We take pride in offering our customers the best value for their money. Please feel free to reach out to us if you have any further questions or need assistance. We look forward to serving you again in the future.
Posted 3 months ago
This was good, sorry for the last review that was for a similar company posted by mistake on this site 😀Only Oak is fab, delivery was on time, just perfect.
Helpful Report
Posted 3 months ago
,Thank you so much for giving Only Oak Furniture a 5-star rating! We really appreciate your feedback and are thrilled to hear that you had a great experience with us. We completely understand that mistakes can happen, and we appreciate you clarifying that your previous review was meant for a different company. No worries at all! We strive to provide our customers with top-notch service, and we're delighted to hear that you found our furniture fabulous and that the delivery was on time and perfect. Your satisfaction is our ultimate goal, and your kind words truly mean a lot to us. Once again, thank you for taking the time to share your positive experience. We hope to serve you again in the future!
Posted 3 months ago
This was my first time purchasing a piece of furniture from only oak furniture and I wasn’t disappointed. The bookcase I bought fits very well my office at home. Plenty of shelves, solid wood and looks lovely. Highly recommend. What I really liked is the delivery service, I was able to select the date that suits me to deliver the product, so convenient.
Helpful Report
Posted 3 months ago
Thank you so much for your amazing 5-star rating of Only Oak Furniture! We really appreciate your feedback and are thrilled to hear that your first furniture purchasing experience with us was a success. It's fantastic to hear that the bookcase you bought from us fits perfectly in your home office and meets all your requirements. We take great pride in offering high-quality, solid wood furniture that not only looks great but also serves its purpose effectively. We're delighted that you are pleased with your purchase. Additionally, we're glad to know that you found our delivery service convenient. We understand the importance of being able to choose a delivery date that suits your schedule, and we're glad we could provide that convenience for you. Thank you once again for recommending Only Oak Furniture. We hope to have the opportunity to serve you again in the future.
Posted 3 months ago
Wasn't the exact colour I thought it was. Don't match what i already have in the hallway. But it does the job and it's well made.
Helpful Report
Posted 3 months ago
Dear Lorna,Thank you so much for taking the time to leave us a review! We truly appreciate your feedback and are thrilled to hear that you had a fantastic experience with Only Oak Furniture. It's delightful to know that we're doing things right and making our customers happy. We strive to provide excellent customer service and offer top-quality furniture to ensure every customer finds exactly what they're looking for. If you ever need any assistance, whether it's choosing the perfect piece or any other support, please don't hesitate to reach out to us. We're here to help and ensure your satisfaction. Once again, thank you for your kind words, and we look forward to serving you again in the future!
Posted 3 months ago
Great quality
Helpful Report
Posted 3 months ago
Dear Alison,Thank you so much for your excellent 5-star rating of Only Oak Furniture! We truly appreciate your feedback and we're thrilled to hear that you had a great experience with us. Great quality is at the heart of what we do here at Only Oak Furniture, and we're glad that it resonated with you. Our team strives to provide top-notch furniture that not only looks fabulous but also stands the test of time. Once again, thank you for choosing Only Oak Furniture and for taking the time to share your positive experience. We look forward to serving you again in the future!
Posted 3 months ago
The item I ordered is not currently in stock. I received a phone call almost immediately informing me of my options and refund if I required. The service was great - putting customer first. Thank you.
Helpful Report
Posted 3 months ago
Thank you so much for taking the time to give us a 5-star rating on Only Oak Furniture. We truly appreciate your kind words and are thrilled to hear that you had a great experience with our service. We apologize for the inconvenience caused by the item you ordered not being currently in stock. However, we are glad that our team promptly reached out to you and provided you with options and a refund if needed. It is our priority to always prioritize our customers and offer exceptional service. Once again, thank you for your positive feedback and choosing Only Oak Furniture. We look forward to serving you again in the future.
Posted 3 months ago
Well made good finish delivery was efficient Was pleased start to finish
Helpful Report
Posted 3 months ago
Thank you so much for taking the time to give Only Oak Furniture a five-star rating! We truly appreciate your feedback and are delighted to hear that you were pleased with your experience from start to finish. Our team takes great pride in the quality and craftsmanship of our products, and we're glad that you found them well made with a good finish. Additionally, it's fantastic to know that our delivery service was efficient and met your expectations. Your satisfaction is our top priority, and we are committed to providing exceptional service to all our customers. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Once again, thank you for choosing Only Oak Furniture and for your kind words. We hope you continue to enjoy your purchase for years to come.
Posted 3 months ago
Everything was great, the waiting time was quite long but it was communicated so expectations were managed. Over the moon with the unit itself, Its perfect for our home,
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Posted 4 months ago
Lovely furniture. The TV stand was great quality reasonable price. Just ordered a dining table and chairs.
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Posted 4 months ago
Good quality well made
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Posted 4 months ago
Thank you so much for your incredible 5-star rating of Only Oak Furniture! We are absolutely thrilled to hear that you had such a positive experience with us. Your satisfaction and happiness are our top priorities, so receiving feedback like yours truly warms our hearts. We also appreciate your mention of the "good quality well made" aspect of our products. We take great pride in sourcing and crafting furniture of the highest quality to ensure long-lasting durability and beautiful aesthetics. Your recognition of our efforts means a lot to us. Once again, thank you for choosing Only Oak Furniture and for taking the time to share your thoughts. We look forward to serving you with excellence in the future.
Posted 4 months ago
Lovely tv cabinet in reclaimed oak. Everything ran very smoothly, from ordering to delivery. A happy customer.
Helpful Report
Posted 4 months ago
Thank you so much for your fantastic 5-star rating of Only Oak Furniture! We greatly appreciate your support and are thrilled to hear that you had a wonderful experience with us. We're delighted to know that you are enjoying your lovely tv cabinet in reclaimed oak. It's always a pleasure to hear from a happy customer like yourself. We take pride in ensuring that the entire process, from ordering to delivery, runs smoothly for our valued customers. Thank you again for choosing Only Oak Furniture. We genuinely appreciate your business and look forward to serving you with exceptional furniture and service in the future.
Posted 4 months ago
Quality furniture table and chairs first class would buy from this company again
Helpful Report
Posted 4 months ago
Dear Beverly,Thank you so much for your incredible 5-star rating of Only Oak Furniture! We truly appreciate your kind words and are thrilled to hear that you had a wonderful experience with us. We're delighted that you found our furniture to be of excellent quality, particularly praising our table and chairs. It brings us immense joy to know that you were satisfied with your purchase and that you would consider buying from us again. We value your trust and satisfaction as our top priorities, and we're committed to providing you with first-class products and service every time you shop with us. Once again, thank you for choosing Only Oak Furniture. We look forward to serving you in the future!
Posted 4 months ago
Lovely solid lamp table, great communication and delivery time.
Helpful Report
Posted 4 months ago
Thank you so much for your fantastic 5-star rating of Only Oak Furniture! We greatly appreciate your support and feedback. We are thrilled to hear that you love your new lamp table. Our team takes pride in providing top-quality, solid furniture that is sure to stand the test of time. We are also pleased to know that our communication and delivery time met your expectations. If there is anything else we can assist you with, please do not hesitate to reach out to us. We hope you enjoy your purchase for years to come!
Posted 4 months ago
Furniture arrived when it should, was extremely well packaged. Very good quality, would order from here again.
Helpful Report
Posted 4 months ago
Thank you so much for your 5-star rating of Only Oak Furniture! We really appreciate your kind words and the time you took to share your experience with us. We are thrilled to hear that your furniture arrived on time and was extremely well packaged. Our utmost priority is to ensure that our products reach your doorstep in the best possible condition. We are also delighted to know that you are satisfied with the quality of our furniture. We take great pride in providing top-notch quality items for our valued customers, and it is heartwarming to hear that you appreciate it. Thank you once again for choosing Only Oak Furniture. Your feedback is invaluable to us, and we look forward to serving you again in the future!
Posted 4 months ago
Only Oak Furniture is rated 4.5 based on 882 reviews