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Only Oak Furniture Reviews

4.5 Rating 874 Reviews
89 %
of reviewers recommend Only Oak Furniture
4.5
Based on 874 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Only Oak Furniture Reviews
Anonymous
Anonymous  // 01/01/2019
We are really pleased with our TV unit. Would highly recommend.
Helpful Report
Posted 6 months ago
Thank you so much, Pauline, for your fantastic 5-star rating of Only Oak Furniture! We truly appreciate your kind words and recommendation. We are delighted to hear that you are really pleased with your TV unit. It means a lot to us that you had a positive experience with our furniture. Thank you again for choosing Only Oak Furniture!
Posted 6 months ago
Lovely oak bookcase, beautifully made - delivery in promised time - frame. Excellent service overall from Only Oak Furniture.
Helpful Report
Posted 6 months ago
Thank you so much for your fantastic 5-star rating and for taking the time to review Only Oak Furniture! We truly appreciate your feedback and are thrilled to hear that you had such a positive experience with us. We're delighted to know that you love your lovely oak bookcase and found it beautifully made. Our team works hard to craft furniture of the highest quality, so it's incredibly gratifying to receive your kind words. It's great to hear that the delivery was made within the promised timeframe, ensuring a hassle-free experience for you. We strive to provide excellent service to all our valued customers, so it's wonderful to know that we succeeded in meeting your expectations. Thank you again for choosing Only Oak Furniture, and we look forward to serving you in the future.
Posted 6 months ago
After having trouble with the delivery the Kitchen Island arrived and packed very well. We are very pleased with the quality of the unit but we couldn't check it was ok while the delivery men were here as they put it in the middle of the kitchen all packed up and then left. So we unpacked it and to our relief all was ok. So in the end we received our unit in good condition and we are very pleased with the result. Many thanks for well made unit at an affordable price.
Helpful Report
Posted 6 months ago
Thank you so much for taking the time to give Only Oak Furniture a 4-star rating. We truly appreciate your feedback and are thrilled to hear that you are pleased with the quality of the Kitchen Island. We apologize for the trouble you experienced with the delivery, but we are glad to know that it arrived in good condition and was packed well. We understand your concern about not being able to check it while the delivery men were present, but we are glad to hear that all was okay when you unpacked it. We are committed to providing well-made units at affordable prices, and we are delighted that you are happy with the result. If you ever need assistance in the future, please do not hesitate to reach out. Once again, thank you for your support and for choosing Only Oak Furniture.
Posted 6 months ago
Doing business with Only Oak Furniture is hassel free, from begining to end.You always know where you are in the transaction and the delivery staff are so helpful.They placed my item inside the house as it was too heavy for me to lift.
Helpful Report
Posted 7 months ago
Thank you so much for taking the time to rate Only Oak Furniture with 5 stars! We greatly appreciate your feedback and are thrilled to hear about your hassle-free experience from beginning to end. At Only Oak Furniture, we strive to provide our customers with a seamless and transparent transaction process. We understand the importance of keeping you informed at every step, ensuring that you always know where you are in the transaction. Our dedicated delivery staff also take great pride in going above and beyond to assist our customers. We are delighted that they were able to place your item inside your house, considering its weight. It is our goal to make your furniture delivery as convenient and helpful as possible. Thank you once again for your outstanding review. Our team at Only Oak Furniture is committed to providing exceptional service and we look forward to serving you again in the future.
Posted 7 months ago
Beautiful piece of furniture purchased online considerably cheaper than on other sites. Delivered within the specified time frame. The delivery people unboxed the sideboard, placed it in position and removed all the packaging at no extra cost. Would highly recommend this company.
Helpful Report
Posted 7 months ago
Thank you so much for your wonderful 5 star rating of Only Oak Furniture! We truly appreciate your kind words and support. We are delighted to hear that you found the piece of furniture you purchased online to be beautiful and at a considerably lower price than other sites. It's great to know that our delivery team was able to deliver within the specified time frame and provided an excellent service by unboxing the sideboard, placing it in position, and removing all the packaging without any extra charges. Your recommendation means the world to us, and we are thrilled to have met your expectations. We look forward to serving you again in the future. ]
Posted 7 months ago
Great service, great quality and great price - highly recommend
Helpful Report
Posted 7 months ago
Thank you so much for taking the time to leave us a 5-star rating! We genuinely appreciate your support and are thrilled to hear that you had a great experience with Only Oak Furniture. Your kind words, "Great service, great quality, and great price - highly recommend," are truly motivating for us. We strive to provide the best service, quality, and value for our customers, and it's wonderful to know that we succeeded with your recent purchase. Once again, thank you for your recommendation.
Posted 7 months ago
Very pleased with the excellent service given , would highly recommend
Helpful Report
Posted 7 months ago
Dear John, Thank you so much for your fantastic 5-star rating of Only Oak Furniture! We are thrilled to hear that you are very pleased with the excellent service provided by our team. Your recommendation means the world to us. We take pride in delivering exceptional customer service, and it is delightful to know that we have met your expectations. Should you need any further assistance or have any inquiries, please do not hesitate to reach out. We are always here to help. Thank you again for choosing Only Oak Furniture. We look forward to serving you again in the future.
Posted 7 months ago
We had trawled the internet looking for an oak TV unit, they were all too small or not solid oak. Then we found Only Oak Furniture. I ordered the unit and was really impressed at how quickly the delivery slots were offered. I contacted customer service to change the delivery address and the lady I spoke to was exceptional and went out of her way to accomodate the change. When the unit arrived I was totally blown, I expected it to be good but the quality, finish and design are honestly superb! It looks beautiful and finished our living off perfectly. Great work Only Oak Furniture, I would highly recommend this company to anyone looking a quality piece of furniture.
Helpful Report
Posted 7 months ago
Dear Sammy,Thank you so much for your 5-star rating and for sharing your positive experience with Only Oak Furniture. We are thrilled to hear that you had such a fantastic experience with us. We understand how frustrating it can be to find the perfect oak TV unit, and we are delighted that you found exactly what you were looking for with Only Oak Furniture. Our team works hard to provide a wide selection of high-quality, solid oak furniture to meet our customers' needs. We are also glad to hear that our delivery slots met your expectations and that our customer service team was able to accommodate your change of delivery address. We take pride in going the extra mile for our customers. To hear that you were blown away by the quality, finish, and design of the unit brings us great joy. Our aim is to provide furniture that not only meets your expectations but exceeds them. Thank you again for recommending Only Oak Furniture. We truly appreciate your support and look forward to serving you again in the future.
Posted 7 months ago
Love my blanket box. Sadly, one of the springs was broken. However, I requested a placement hinge. Unfortunately, I received the wrong side, but luckily, I managed to remove the spring and replace it with the new one.
Helpful Report
Posted 7 months ago
Dear Elizabeth,Thank you so much for taking the time to rate Only Oak Furniture with 4 stars! We are thrilled to hear that you love your blanket box. It's fantastic to know that our furniture has brought you joy. We would also like to apologize for the inconvenience caused by the broken spring. We appreciate your understanding and patience throughout the process. Our team is dedicated to ensuring our customers' satisfaction, and we regret the mix-up with the replacement hinge. Nevertheless, we are relieved that you were able to remove the spring and successfully replace it with the new one. Your feedback is invaluable to us, and we will use it to improve our service further. If you have any other questions or concerns, please don't hesitate to reach out. We are always here to assist you. Once again, thank you for your kind words and for choosing Only Oak Furniture.
Posted 7 months ago
good products /good service but delivery costs are steep otherwise would rate 5 star
Helpful Report
Posted 8 months ago
Dear William,Thank you so much for your wonderful 4-star rating of Only Oak Furniture! We truly appreciate your continued support and loyalty as our customer. We are delighted to hear that you have found our products and services to be of good quality. We strive to provide the best furniture and service possible to meet all our customers' needs. Your kind words motivate us to keep maintaining the high standards we set for ourselves. We take your feedback about the delivery costs seriously and understand that it can be a concern. We constantly review our pricing structure to ensure it remains fair and reasonable while offering the best service possible. We appreciate your understanding on this matter. Once again, thank you for your loyalty and for taking the time to share your experience. We value your feedback and hope to continue providing you with excellent products and services in the future. Warm regards, Only Oak Furniture
Posted 8 months ago
Good quality and price.
Helpful Report
Posted 8 months ago
Dear Sandra, Thank you so much for taking the time to give us a fantastic 5-star rating! We are extremely grateful for your support and feedback. We're thrilled to hear that you found our products to be of good quality and price. Your satisfaction means the world to us! Once again, we appreciate your kind words and highly value your opinion. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again soon!
Posted 8 months ago
The furniture we received is absolutely beautiful. It was securely packaged and delivered with care. Just so very happy with everything I ordered. Thank you so much, I highly recommend Only Oak Furniture
Helpful Report
Posted 8 months ago
Dear Andrew,Thank you so much for your 5-star rating of Only Oak Furniture! We truly appreciate your kind words and your recommendation. We are delighted to hear that you find the furniture beautiful and that it was securely packaged and delivered with care. Our team takes great pride in ensuring that every order arrives in perfect condition and we are thrilled that this was evident in your experience. Once again, thank you for choosing Only Oak Furniture and for taking the time to share your positive feedback. Your satisfaction means the world to us.
Posted 8 months ago
Please with sideboard
Helpful Report
Posted 8 months ago
Dear Samantha,Thank you so much for your wonderful feedback about Only Oak Furniture! We truly appreciate your kind words and we are delighted to hear that you had a pleasant experience with us. We take immense pride in ensuring our customers are happy with their purchase, so it's incredibly rewarding to know that we're doing things right. Your satisfaction is our ultimate goal, and we are constantly striving to provide high-quality furniture and excellent customer service. If you ever need any assistance or have any questions in the future, please don't hesitate to reach out. Our friendly team is always here to help and make your furniture shopping experience as seamless as possible. Once again, thank you for taking the time to share your feedback. We genuinely appreciate it.
Posted 8 months ago
Oak dresser is excellent quality & delivery men were very helpful (as we live in a 1st floor flat). Oak corner unit had slight damage, but customer services were very good & are sorting out a replacement.
Only Oak Furniture 5 star review on 4th March 2024
Helpful Report
Posted 8 months ago
Dear Stephen,Thank you so much for taking the time to leave us a fantastic 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with Only Oak Furniture. We are delighted to hear that you found our oak dresser to be of excellent quality and that our delivery team was helpful, especially considering your first-floor flat. Ensuring a smooth delivery process is always a priority for us, so it's great to know that we met your expectations. We apologize for the slight damage you encountered with the oak corner unit. However, we are pleased to hear that our customer services team promptly addressed the issue and is in the process of arranging a replacement for you. We always strive to provide outstanding customer service, and it's wonderful to know that we could assist you effectively. Thank you once again for your amazing review. It means a lot to us. We look forward to serving you again in the future!
Posted 8 months ago
Lovely well-made bookcase and prompt delivery
Helpful Report
Posted 8 months ago
Thank you, Ewy, for your fantastic 5-star rating of Only Oak Furniture! We greatly appreciate your support and are thrilled to hear that you are satisfied with our service. We take pride in providing prompt delivery and it's wonderful to know that you received your lovely well-made bookcase on time. Your kind words truly make our day! Should you need any further assistance or have any questions, feel free to reach out. Once again, thank you for choosing Only Oak Furniture.
Posted 8 months ago
Good quality furniture Excellent service
Helpful Report
Posted 8 months ago
Thank you so much Karen for your wonderful 5-star rating of Only Oak Furniture! We greatly appreciate your support and are thrilled to hear that you had a positive experience with us. Your kind words regarding the good quality furniture and excellent service mean a lot to us. We aim to always deliver top-notch products and ensure that our customers receive the best service possible. Thank you once again for choosing Only Oak Furniture. We hope to assist you with all your furniture needs in the future!
Posted 8 months ago
No problems at all . Good service from ordering until delivery
Helpful Report
Posted 8 months ago
Thank you so much, Jane, for your fantastic 5-star rating of Only Oak Furniture! We truly appreciate your kind feedback. We are thrilled to hear that you had no problems at all with our service, from ordering to delivery. Our team is committed to providing exceptional service, and your satisfaction is our utmost priority. If you ever need anything in the future, please don't hesitate to reach out. Thank you again for choosing Only Oak Furniture, and we hope to serve you again soon!
Posted 8 months ago
Happy with unit but was supposed to have a wood alternative handle .this wasn't included with delivery.
Helpful Report
Posted 9 months ago
Dear Mark,Thank you so much for your recent 4-star rating of Only Oak Furniture! We truly appreciate your feedback and the time you took to share it with us. We are delighted to hear that you are happy with your unit. Your satisfaction is our top priority, and we strive to provide our customers with exceptional products and service. Regarding the wood alternative handle, we apologize for the oversight in including it with your delivery. We apologize for any inconvenience this may have caused. Please reach out to our customer support team, and we will gladly rectify this situation for you. Thank you once again for choosing Only Oak Furniture. We value your business and look forward to serving you in the future.
Posted 9 months ago
Just purchased more items as do pleased with original order. Great value for money
Helpful Report
Posted 9 months ago
Dear Kathryn,Thank you so much for your fantastic 5-star rating of Only Oak Furniture! We appreciate your kind feedback and your continued support as a loyal customer. We are thrilled to hear that you were pleased with your original order and that you have recently purchased even more items from us. It means a lot to us that you find our furniture to be of great value for money. We genuinely appreciate your trust in our products and services. If you ever need any assistance or have any further inquiries, please do not hesitate to reach out to us. We are always here to help! Thank you again for choosing Only Oak Furniture. We look forward to serving you again in the future!
Posted 9 months ago
We have purchased a Bergen dining table and chairs, a small sideboard and a large sideboard over the last few months.We are delighted with all of the items, good looking and competitively priced. Delivery was perfect and on time. Would certainly recommend Only Oak Furniture!
Helpful Report
Posted 9 months ago
Dear Michael,Thank you so much for your wonderful 5-star rating of Only Oak Furniture! We are truly grateful for your support and appreciate you taking the time to share your experience with us. We are delighted to hear that you have enjoyed your recent purchases, including the Bergen dining table and chairs, the small sideboard, and the large sideboard. It makes us happy to know that you find our items not only visually appealing but also competitively priced. Moreover, we are thrilled that our delivery service met your expectations in terms of being perfect and punctual. We understand the importance of timely delivery when it comes to furnishing your home, and we are glad we could provide a seamless experience for you. Once again, we sincerely appreciate your recommendation of Only Oak Furniture. Your satisfaction is our top priority, and we are committed to consistently delivering high-quality products and exceptional customer service. Thank you for choosing Only Oak Furniture, and we look forward to serving you again in the future.
Posted 9 months ago
Only Oak Furniture is rated 4.5 based on 874 reviews