Only Oak Furniture Reviews

Name: Only Oak Furniture
Address: 26 Hardwood Court, Middlesbrough, North Yorkshire
Rating: 4.53

4.5 Rating 874 Reviews

89 %

of reviewers recommend Only Oak Furniture

4.5

Based on 874 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Only Oak Furniture 5 star review on 3rd September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic customer service, very polite and helpful. The Buckdean wine cabinet looks great in our new home and is extremely solid and well made. Highly recommend using this business.”

Helpful Report

Posted 11 months ago

Thank you so much for your generous 5-star rating on our Only Oak Furniture! We are so glad to hear that you had a great experience with our fantastic customer service and that you are pleased with your wine cabinet. It is always a pleasure to hear that our customers are highly recommending us to others. We thank you again for your support!

Posted 11 months ago

“First purchase from Only Oak, but I shall certainly be going back for more ! Kept informed throughout by both Only Oak and by their couriers. Dresser delivered on time and taken to the first floor for me. Well packed with attention to detail with corner and edge protectors as well as a cushioning all over wrap. Lovely piece of furniture, well made and good looking.”

Helpful Report

Posted 11 months ago

Thank you so much for your amazing 5 star rating, Kevin! We are happy to hear that you had such a great experience with Only Oak. We value your feedback and are glad to know that our couriers and the furniture you purchased were up to your expectations. Welcome aboard and we look forward to seeing you again soon!

Posted 11 months ago

“Excellent cupboard, description and dimensions very accurate which was really important.”

Helpful Report

Posted 11 months ago

Thank you so much, Helen, for your 5 star rating of Only Oak Furniture! We are so glad to hear that you found the cupboard, description, and dimensions to be accurate. That is so important to us here at Only Oak Furniture. Thank you for choosing us!

Posted 11 months ago

“Dressing table arrived quickly and was the exact colour/size/price I wanted. The quality is very good although it took me a while to assemble. I would definitely recommend Only Oak Furniture.”

Helpful Report

Posted 11 months ago

Thank you so much, Louise, for your 5 star rating of Only Oak Furniture! I'm so glad that the dressing table arrived quickly and was exactly what you wanted in terms of the colour, size, and price. Thank you for choosing Only Oak Furniture!

Posted 11 months ago

“Excellent service - just what we wanted Thank you”

Helpful Report

Posted 11 months ago

Alan" for your awesome 5-star rating of Only Oak Furniture! We are so glad to hear that we provided excellent service and that you found just what you were looking for.

Posted 11 months ago

“Gorgeous well made rustic oak nest of tables chunky & fit in perfect with all my oak furniture great company really happy 😊 with my purchase thank you”

Helpful Report

Posted 11 months ago

Thank you so much for your 5-star rating on Only Oak Furniture! We're so glad that you're happy with your purchase of our Gorgeous well made rustic oak nest of tables! It's wonderful that they fit in perfectly with all your oak furniture. We value and appreciate your kind feedback!

Posted 11 months ago

“I placed my order by phone and was greeted by an extremely helpful lady who certainly went the extra mile to make sure I got exactly what I wanted. My kitchen island was delivered on time and was very well packaged to avoid any damage whilst in transit. I am very happy with the quality of the product and would definitely recommend this company. All in all first class service from start to finish. Thank you.”

Helpful Report

Posted 11 months ago

Thank you so much for your 5-star rating, Sarah! We are delighted that you had a positive experience when you ordered over the phone, that the helpful lady was able to assist you in finding the perfect kitchen island, and that it arrived on time and in great condition. We hope that you enjoy your new furniture and that you continue to be pleased with it for years to come. We appreciate your kind words and we are glad that you would recommend our company to others. Thank you again for your excellent review!

Posted 11 months ago

“Another brilliant product purchased from Only Oak Furniture. Very pleased with the chest of drawers .”

Helpful Report

Posted 11 months ago

Thank you so much, Michael, for your kind words and five star rating! It's great to know that you've been another satisfied customer with Another brilliant product purchased from Only Oak Furniture. We're delighted to hear that you are very pleased with the chest of drawers. Thanks once again!

Posted 11 months ago

“Service was excellent from the shop,Delivery couldn't have been better, Also very pleased the Dresser looks great Brian”

Helpful Report

Posted 11 months ago

Thank you, Brian, for your wonderful 5 star rating! We are so pleased to hear that you had a great experience with the shop and with the delivery of your dresser. We are thrilled that it looks great! Thank you for your kind words!

Posted 11 months ago

“After an initial hiccup with delivery, everything went smoothly and James and his helper were fantastic. Thanks”

Helpful Report

Posted 1 year ago

Thank you so much for the 5 star rating, Christine. We're really delighted to hear that despite the initial delay with delivery, everything else went smoothly and that James and his helper did a great job. We value your support so much and thank you for recommending us!

Posted 1 year ago

“Lovely furniture, as on web site...packaged and delivered with care. I ordered 4 items - and there was confusion about delivery date - I kept getting conflicting information about this monday or next - and then I realised that both were going to happen... so I got the nest of tables on the date I had negotiated originally and then the chest of drawers, the storage chest and bed side table the following monday. Confusing. The delivery company drivers telephoned 30 mins before the deliveries - and they helped unpack the furniture, carried it to the bedroom and took away the packaging.”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5 star rating of Only Oak Furniture! We really appreciate your kind words and appreciate the extra effort our delivery team put in to ensure your furniture was delivered with care and on time! We're so glad that you are happy with your furniture and were able to get it delivered without any further confusion. Thanks again!

Posted 1 year ago

“This dining table is so beautiful and it’s more than I expected. Thank you”

Helpful Report

Posted 1 year ago

Thank you so much for your kind words and 5 star rating of Only Oak Furniture! We are delighted to know that this dining table is more than you expected. We truly appreciate your support and look forward to having you as a customer.

Posted 1 year ago

“Great sideboard! Quick delivery.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating, Inna! We are so glad that you were pleased with the Only Oak Furniture Sideboard you bought, and that you received your purchase quickly. We really appreciate your positive feedback.

Posted 1 year ago

“A lovely piece of furniture. Looked exactly as it did on line. Love the Truffle colour.”

Helpful Report

Posted 1 year ago

Thank you so much for your kind review, Kim! We're so pleased to hear that you love the truffle colour and that the piece of furniture looks exactly as it did on the website. We appreciate your 4-star rating of Only Oak Furniture and thank you for your gracious words.

Posted 1 year ago

“Very impressed with my most recent deliveries from only oak furniture. I’ve just received two sets of nest of tables. They are super quality and I’m very pleased with our purchase. The delivery was very good too. Precise instructions and delivered on time”

Only Oak Furniture 5 star review on 2nd November 2023

Helpful Report

Posted 1 year ago

Thank you, Diana, for your five star rating of Only Oak Furniture. We appreciate your kind words and are delighted that you are impressed with your most recent deliveries of the nest of tables. It is our goal to provide the highest quality furniture with efficient delivery, and we are glad that we have met your expectations. Thank you again for your comments and your commitment to Only Oak Furniture.

Posted 1 year ago

“Lovely nest of tables - good quality at a very fair price.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star review, Judi. We are glad to hear that you're satisfied with your purchase of the lovely nest of tables from Only Oak Furniture. And we agree, they are good quality at a very fair price!

Posted 1 year ago

“When we unpacked the hall bench we saw that it was damaged. The amount of packing was excessive so it must have been damaged before packing. I decided to try and colour in the chip/missing paint. The packing has made dents in the upholstery in the four corners which after a few weeks is still very obvious. Not impressed.”

Helpful Report

Posted 1 year ago

Thank you so much Mrs for taking the time to share your experience with us and for the honest feedback. We are sorry to hear that the hall bench was damaged when you unpacked it. Was there anything else that we could have done to help you with the issue? We'd be happy to discuss what more can be done to make up for the condition of the hall bench and ensure that your experience is improved in the future.

Posted 1 year ago

“Daughter loves her new bed”

Helpful Report

Posted 1 year ago

Thank you so much for the 5 stars, Emma! I'm so glad to hear that your daughter loves her new bed from Only Oak Furniture. It means so much to us that our customers are happy.

Posted 1 year ago

“very please 🥺 with the. displays unit well worth the money.”

Helpful Report

Posted 1 year ago

Thank you very much, Mary! It is wonderful to hear that you are so pleased with the display unit and that it was well worth the money. We appreciate your 5-star rating for Only Oak Furniture!

Posted 1 year ago

“I have bought two pieces of furniture so far and am absolutely thrilled with it. Looks amazing and I will definitely be buying more.”

Helpful Report

Posted 1 year ago

Thank you so much Kim for your 5-star rating of Only Oak Furniture! We truly appreciate your loyalty as a customer, and are delighted to hear that you are so pleased with the pieces of furniture you have purchased from us! We hope you will continue to find many more treasures at Only Oak Furniture that you will absolutely love.

Posted 1 year ago

Only Oak Furniture is rated 4.5 based on 874 reviews