Only Oak Furniture Reviews

Name: Only Oak Furniture
Address: 26 Hardwood Court, Middlesbrough, North Yorkshire
Rating: 4.52

4.5 Rating 882 Reviews

89 %

of reviewers recommend Only Oak Furniture

4.5

Based on 882 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Only Oak Furniture 5 star review on 25th December 2024

100

Anonymous

Anonymous // 01/01/2019

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“Love this furniture. Excellent delivery service. Took packaging and checked furniture for scratches etc.”

Helpful Report

Posted 11 months ago

Dear Donna, Thank you so much for taking the time to give us a 5-star rating. We really appreciate your feedback and support. We're thrilled to hear that you love our furniture and had an excellent delivery service experience. We take pride in ensuring that our products reach our customers in pristine condition, and it's great to hear that our team took the extra step to remove packaging and check for any potential flaws. Thank you again for your kind words and for choosing Only Oak Furniture. We hope to serve you again in the future.

Posted 11 months ago

“Well made solid piece of furniture. Really happy with it . It fits in well with my cream litchen”

Only Oak Furniture 5 star review on 18th January 2024

Helpful Report

Posted 11 months ago

Dear Helen,Thank you so much for taking the time to leave us a glowing 5-star rating for Only Oak Furniture. We sincerely appreciate your support and are thrilled to hear that you are happy with your recent purchase. We are glad to know that the piece of furniture you received is well made and solid. Your satisfaction is our top priority, and it brings us great joy to know that it fits in perfectly with your cream kitchen. Once again, thank you for your kind words and for choosing Only Oak Furniture. If you ever need any assistance or have further feedback, please don't hesitate to reach out to us. We are always here to help!

Posted 11 months ago

“I ordered an oak sideboard, which was delivered really quickly and the delivery men were really helpful and kept us updated with arrival time. The sideboard is lovely and great quality.”

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Posted 1 year ago

Thank you so much for your 5 star rating of Only Oak Furniture, Gill! We really appreciate it. We're so glad you are happy with your purchase and that the delivery service exceeded your expectations. It's always great to hear when customers have positive experiences with us. Thank you for your custom!

Posted 1 year ago

“5 star all the way, Clair is a wonderful ambassador for this company. We have a number of peices from them, never any problems that Clair cannot fix. And they use a very good carrier, nevet any damage for us. Thank you for your fine products. Derek”

Helpful Report

Posted 1 year ago

Thank you, Derek, for your loyalty and your kind words! We appreciate your five star rating of Only Oak Furniture and are delighted to hear that Claire was a wonderful ambassador for our company. We're also grateful to hear our carrier has been so reliable in getting you your pieces without any damage. Your support is greatly appreciated and we look forward to providing you with quality furniture pieces for years to come. Thank you!

Posted 1 year ago

“I ordered a piece of furniture, it arrived on time and looked nice, I was very pleased with the quality, very happy with the whole order and company”

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Posted 1 year ago

Thank you so much, John, for your 5 star rating of Only Oak Furniture! We are glad to hear that you were pleased with your order--it's wonderful that you were delighted with the quality of the piece you received and that it arrived on time. We appreciate your kind words and support!

Posted 1 year ago

“As with anything you buy online you run the risk of the quality of the product, well I was not disappointed at all and needn't have worried, the hall seat I purchased is lovely! Really good quality, sturdy and just a lovely piece, fits perfectly. Courier was on time and I was well informed regards delivery - very happy and would definitely buy from them again.”

Helpful Report

Posted 1 year ago

Thank you so much, Claire, for your 5-star rating of Only Oak Furniture! We are so pleased to read that you were not disappointed with the quality of the hall seat you purchased. It's always reassuring to hear that our customers have been especially pleased with the quality of our products. We are grateful for your kind words and hope to see you back in the future!

Posted 1 year ago

“We are very pleased with our new mirror. Thanks”

Helpful Report

Posted 1 year ago

Thank you so much for the 5 star rating, Kent! We are delighted to hear that you are pleased with your new mirror. As a loyal customer, we greatly appreciate your support. Thank you!

Posted 1 year ago

“From placing the order to the actual delivery the service was impeccable !! The delivery drivers very accommodating when my order wouldn’t fit through front door so had to take it around the back with major manoeuvring!! My display unit looks absolutely wonderful! The quality is phenomenal! Thank you”

Helpful Report

Posted 1 year ago

Thank you so much, Marie! It means so much to us to hear that you had a great experience with us; from ordering through to delivery and the wonderful end result of your display unit. We are proud of the quality of our furniture and extremely proud of the service we provide, so thank you for your 5 star rating and your kind words. We really appreciate it!

Posted 1 year ago

“Very stylish desk with good quality materials and very well made. The only thing is the clearance underneath where your legs suppose to fit in... The total height from the floor to the bottom of the desk is 57 cm (22,5 inches). Now you need 20 cm gap underneath the desk for your legs to be comfortable and move in and out of the desk area. This means your office chair seat height from the floor should be 37 cm max. The ideal office chair height for my height (which is 177 cm) is 43-48 cm... So the desk is actually almost 10 cm higher - or where the middle draw is - the clearance should have been higher - ie the middle draw needed to be narrower? There is an obvious ergonomical mistake here?”

Helpful Report

Posted 1 year ago

Hi Raif! Thank you so much for your feedback on Only Oak Furniture. We are so glad that you love the piece of furniture you purchased. Our priority is to keep our customers satisfied and provide only the highest quality furniture! We appreciate your support and if you ever need any assistance, please don't hesitate to reach out to us. Thanks again for your kind words. Sincerely, Only Oak Furniture

Posted 1 year ago

“Fantastic customer service, very polite and helpful. The Buckdean wine cabinet looks great in our new home and is extremely solid and well made. Highly recommend using this business.”

Helpful Report

Posted 1 year ago

Thank you so much for your generous 5-star rating on our Only Oak Furniture! We are so glad to hear that you had a great experience with our fantastic customer service and that you are pleased with your wine cabinet. It is always a pleasure to hear that our customers are highly recommending us to others. We thank you again for your support!

Posted 1 year ago

“First purchase from Only Oak, but I shall certainly be going back for more ! Kept informed throughout by both Only Oak and by their couriers. Dresser delivered on time and taken to the first floor for me. Well packed with attention to detail with corner and edge protectors as well as a cushioning all over wrap. Lovely piece of furniture, well made and good looking.”

Helpful Report

Posted 1 year ago

Thank you so much for your amazing 5 star rating, Kevin! We are happy to hear that you had such a great experience with Only Oak. We value your feedback and are glad to know that our couriers and the furniture you purchased were up to your expectations. Welcome aboard and we look forward to seeing you again soon!

Posted 1 year ago

“Excellent cupboard, description and dimensions very accurate which was really important.”

Helpful Report

Posted 1 year ago

Thank you so much, Helen, for your 5 star rating of Only Oak Furniture! We are so glad to hear that you found the cupboard, description, and dimensions to be accurate. That is so important to us here at Only Oak Furniture. Thank you for choosing us!

Posted 1 year ago

“Dressing table arrived quickly and was the exact colour/size/price I wanted. The quality is very good although it took me a while to assemble. I would definitely recommend Only Oak Furniture.”

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Posted 1 year ago

Thank you so much, Louise, for your 5 star rating of Only Oak Furniture! I'm so glad that the dressing table arrived quickly and was exactly what you wanted in terms of the colour, size, and price. Thank you for choosing Only Oak Furniture!

Posted 1 year ago

“Excellent service - just what we wanted Thank you”

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Posted 1 year ago

Alan" for your awesome 5-star rating of Only Oak Furniture! We are so glad to hear that we provided excellent service and that you found just what you were looking for.

Posted 1 year ago

“Gorgeous well made rustic oak nest of tables chunky & fit in perfect with all my oak furniture great company really happy 😊 with my purchase thank you”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating on Only Oak Furniture! We're so glad that you're happy with your purchase of our Gorgeous well made rustic oak nest of tables! It's wonderful that they fit in perfectly with all your oak furniture. We value and appreciate your kind feedback!

Posted 1 year ago

“I placed my order by phone and was greeted by an extremely helpful lady who certainly went the extra mile to make sure I got exactly what I wanted. My kitchen island was delivered on time and was very well packaged to avoid any damage whilst in transit. I am very happy with the quality of the product and would definitely recommend this company. All in all first class service from start to finish. Thank you.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating, Sarah! We are delighted that you had a positive experience when you ordered over the phone, that the helpful lady was able to assist you in finding the perfect kitchen island, and that it arrived on time and in great condition. We hope that you enjoy your new furniture and that you continue to be pleased with it for years to come. We appreciate your kind words and we are glad that you would recommend our company to others. Thank you again for your excellent review!

Posted 1 year ago

“Another brilliant product purchased from Only Oak Furniture. Very pleased with the chest of drawers .”

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Posted 1 year ago

Thank you so much, Michael, for your kind words and five star rating! It's great to know that you've been another satisfied customer with Another brilliant product purchased from Only Oak Furniture. We're delighted to hear that you are very pleased with the chest of drawers. Thanks once again!

Posted 1 year ago

“Service was excellent from the shop,Delivery couldn't have been better, Also very pleased the Dresser looks great Brian”

Helpful Report

Posted 1 year ago

Thank you, Brian, for your wonderful 5 star rating! We are so pleased to hear that you had a great experience with the shop and with the delivery of your dresser. We are thrilled that it looks great! Thank you for your kind words!

Posted 1 year ago

“After an initial hiccup with delivery, everything went smoothly and James and his helper were fantastic. Thanks”

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Posted 1 year ago

Thank you so much for the 5 star rating, Christine. We're really delighted to hear that despite the initial delay with delivery, everything else went smoothly and that James and his helper did a great job. We value your support so much and thank you for recommending us!

Posted 1 year ago

“Lovely furniture, as on web site...packaged and delivered with care. I ordered 4 items - and there was confusion about delivery date - I kept getting conflicting information about this monday or next - and then I realised that both were going to happen... so I got the nest of tables on the date I had negotiated originally and then the chest of drawers, the storage chest and bed side table the following monday. Confusing. The delivery company drivers telephoned 30 mins before the deliveries - and they helped unpack the furniture, carried it to the bedroom and took away the packaging.”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5 star rating of Only Oak Furniture! We really appreciate your kind words and appreciate the extra effort our delivery team put in to ensure your furniture was delivered with care and on time! We're so glad that you are happy with your furniture and were able to get it delivered without any further confusion. Thanks again!

Posted 1 year ago

Only Oak Furniture is rated 4.5 based on 882 reviews