Only Oak Furniture Reviews

Name: Only Oak Furniture
Address: 26 Hardwood Court, Middlesbrough, North Yorkshire
Rating: 4.52

4.5 Rating 882 Reviews

89 %

of reviewers recommend Only Oak Furniture

4.5

Based on 882 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Only Oak Furniture 5 star review on 25th December 2024

100

Anonymous

Anonymous // 01/01/2019

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“Excellent good quality furniture. Service fantastic and prompt.”

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Posted 1 year ago

Thank you so much Fay for your 5 star rating of Only Oak Furniture! We are glad to hear that you find our furniture excellent in quality and our service fantastic and prompt. We appreciate your loyalty and look forward to seeing you again soon!

Posted 1 year ago

“Unit OK, not best. Very light weight materials. catch broken on one of the doors but door still closes.”

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Posted 1 year ago

Thanks so much for your review, John! We strive to provide an excellent customer experience & are always here to help if you have any questions or need assistance.

Posted 1 year ago

“Quick delivery and customer services were very helpful and friendly when I rang them”

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Posted 1 year ago

Thank you so much Rebecca for your kind 5 star rating for Only Oak Furniture! We are so glad to hear that you had a great experience with our quick delivery services and customer support. We truly appreciate the feedback!

Posted 1 year ago

“Great table. Does the job. I put things on it. They stay there. Assembly instructions could have been clearer. Would be nice to know the best way to maintain the beech wood surface.”

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Posted 1 year ago

Thank you for your 4 star rating and review of Only Oak Furniture! We appreciate your feedback regarding the assembly instructions and your comment that the table does the job, allowing you to place items on it that stay there. We will also keep in mind your question about the best way to maintain the beech wood surface.

Posted 1 year ago

“Great company, good comms and products.”

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Posted 1 year ago

Thank you so much for your 5 star rating of Only Oak Furniture. We're thrilled to hear that you had a great experience with us and appreciated our company, communications, and products. We're so happy to have served you!

Posted 1 year ago

“Good looking desk, but drawers collide with sliding door. No help from manufacturer so far.”

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Posted 1 year ago

Dear Neil, Thank you for your feedback on our Only Oak Furniture. We really appreciate you taking the time to tell us what you liked and didn't like and how we can make improvements. We want to ensure that all our customers get the best service possible and we are determined to make sure that you are happy with the furniture you get from us. We have a dedicated team on hand to answer any questions you have or help in any way we can. So, please don't hesitate to reach out to us if you need any help. Once again, thank you for your feedback and we look forward to hearing from you soon.

Posted 1 year ago

“Absolutely love the pieces that I purchased from Only Oak Furniture. The quality is exceptional. The delivery was prompt. Would not hesitate to make further purchases from this company.”

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Posted 1 year ago

Thank you so much for taking the time to leave a 5 star rating for Only Oak Furniture, Egbert! I'm delighted to hear you absolutely love the pieces you purchased and that you are pleased with the quality and prompt delivery! We appreciate your kind words and look forward to serving you again soon.

Posted 1 year ago

“Took a very long time to arrive but apart from that the product is good”

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Posted 1 year ago

Thank you, Peter, for sharing your feedback about Only Oak Furniture! We're so glad you were able to find a product you love. We apologise if the delivery too longer to arrive then advised. We always strive too meet our customers delivery expectations and we will take your feedback on board and look into this.

Posted 1 year ago

“All delivered on time by excellent courier. Great service all round”

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Posted 1 year ago

Thank you so much, Robin, for your 5-star rating of Only Oak Furniture. We're glad you had such a positive experience with us, and it's even better that you've come back for more too! All delivered on time by an excellent courier and great service all round. We truly appreciate your loyalty and we're so glad to have you as a customer.

Posted 1 year ago

“Great customer service from Claire - we bought several pieces of furniture and had to delay delivery several times due to postponed house move. Claire made sure the deliveries were put on hold each time, re-scheduled and always responded to my emails promptly. Lovely pieces of furniture. One item came with a slight fault which Claire sorted out to my satisfaction promptly. Deliveries came on-time, on correct days and very friendly delivery drivers.”

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Posted 1 year ago

Thank you so much, Allison, for your 5 star rating of Only Oak Furniture! We are truly delighted to hear that both Claire and our delivery drivers provided excellent customer service throughout the process of purchasing and delivering several pieces of furniture. We also appreciate that Claire was able to resolve any faults promptly to your satisfaction. We strive to provide all our customers with a fantastic service and we are delighted that this was the experience you had with us.

Posted 1 year ago

“Seems to be good quality but only had it one week. Also competitive price. Well protected for transport.”

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Posted 1 year ago

Thank you so much, Roger, for your 5 star rating of Only Oak Furniture! We are so glad to hear that you found it to be of good quality and at a competitive price, and that it was well protected for transport. We hope you love your furniture for many years to come!

Posted 1 year ago

“Good quality and service delivered by excellent helpful men thank you.”

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Posted 1 year ago

Thank you so much for giving Only Oak Furniture a 5-star rating, Robert! I am thrilled to hear that you are pleased with the quality and service delivered by our friendly and helpful team. We appreciate your kind words and your business. Thank you!

Posted 1 year ago

“We are very happy with the service you provided. The product we ordered was delivered promptly on schedule.”

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Posted 1 year ago

Thank you so much for your wonderful 5 star rating of Only Oak Furniture. We are incredibly pleased to hear that you were so satisfied with the service you received, as well as the prompt, on-schedule delivery of the product you ordered. We greatly appreciate your kind words!

Posted 1 year ago

“Found exactly what I wanted. The item was in stock and delivered quickly. Communication was good. The delivery driver and partner were pleasant and courteous. A very positive experience with Only Oak Furniture”

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Posted 1 year ago

Thank you so much for the 5 star rating, Marie! We are delighted to hear that you found exactly what you wanted and were pleased with the communication, delivery, and delivery team. We really appreciate your loyalty - thank you for choosing to shop with us at Only Oak Furniture again and again!

Posted 1 year ago

“Very nice looking table, easily assembled.”

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Posted 1 year ago

Thanks so much, Jennifer, for the 5 star rating of Only Oak Furniture! We're glad you like the very nice looking table and appreciate that it was easily assembled. We really appreciate your feedback!

Posted 1 year ago

“Superb customer service with good communication throughout. My chest of drawers was delivered quicker than their anticipated wait - as it was initially out of stock. The delivery experience couldn’t have been easier and again very good communication throughout. The delivery men carried it upstairs for me, too. Thank you. And my chest of drawers is beautiful. Thank you for such a good experience shopping with Only Oak Furniture.”

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Posted 1 year ago

Thank you so much Karen! We're delighted that Only Oak Furniture has been such an enjoyable experience for you. We truly appreciate your kind words and are grateful that you've decided to shop with us again in the future.

Posted 1 year ago

“So pleased with the dressing table& stool I ordered was great quality well worth the money. Definitely recommend buying from this store.”

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Posted 1 year ago

Thank you so much Gemma for your positive review and for being a returning customer here at Only Oak Furniture! We really appreciate your kind words and we are so glad that you are pleased with the dressing table and stool you have ordered. It is great to hear that you found both the quality and the price to be worth the money. We look forward to seeing you again soon!

Posted 1 year ago

“Lovely furniture. Good quality. Delivery excellent also.”

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Posted 1 year ago

Thank you so much, Sarah, for your kind 5-star review of Only Oak Furniture! We are so glad that you found the furniture to be lovely, of good quality, and that the delivery was excellent as well. We look forward to serving you again in the future!

Posted 1 year ago

“My kitchen dresser is absolutely perfect. I needed something narrow and the carthorpe collection is just right. Stunning quality and delivered quicker than expected. Very happy.”

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Posted 1 year ago

Thank you, Helen, for your wonderful 5 star review! It's great to hear that your kitchen dresser is perfect and that you are happy with the quality and delivery. I hope you continue to enjoy your purchase from Only Oak Furniture.

Posted 1 year ago

“The sideboard is just the right size, it is not too deep and there are no handles or knobs jutting out and has no fussy lines. I love it! Well made and elegant.”

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Posted 1 year ago

Thanks for the great rating, Eirwen! We're delighted to hear that our Only Oak furniture sideboard was just the right size and that you love it! We appreciate you taking the time to share your thoughts - it's great to know that our hard work pays off.

Posted 1 year ago

Only Oak Furniture is rated 4.5 based on 882 reviews