Only Oak Furniture Reviews

Name: Only Oak Furniture
Address: 26 Hardwood Court, Middlesbrough, North Yorkshire
Rating: 4.52

4.5 Rating 883 Reviews

89 %

of reviewers recommend Only Oak Furniture

4.5

Based on 883 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Only Oak Furniture 5 star review on 25th December 2024

100

Anonymous

Anonymous // 01/01/2019

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“Great experience, helpful stff on the end of the phone, excellent delivery time (came much quicker than expected) and on time. Love the cabinet, thank you”

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Posted 3 years ago

Thank you so much for your review. It makes such a difference knowing we get it right 99% of the time. We're constantly trying to improve our service and this feedback really helps.

Posted 3 years ago

“I recently ordered a CD/DVD cabinet from Only Oak, and am delighted with the excellent quality of the item - well built and well finished. There was a minor glitch over the delivery, and what raised Only Oak's performance from "excellent" to "outstanding" was the very efficient and friendly way in which the problem was handled. Once I had explained what had happened, there was no delay in putting everything right, and the entire transaction was back on track by the following afternoon. I am more than pleased with Only Oak, and would not hesitate to recommend them to anyone contemplating buying top quality oak furniture.”

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Posted 3 years ago

“Great product & a first class service. Unbeatable price. Highly recommend”

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Posted 3 years ago

“The actual furniture is very good quality but there's a huge white sticker on the back of the product that is glued on and won't come off, very annoying...”

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Posted 3 years ago

“Very long wait and had to chase updates (took two months to arrive) but the units are ok and although not very solid, look expensive from a distance.”

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Posted 3 years ago

“Good website, competitive prices, lovely piece of furniture. Very pleased.”

Only Oak Furniture 5 star review on 12th September 2021

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Posted 3 years ago

“Pleased with furniture looks good quality.Just one thing small black mark on one cousion cover which I couldn’t remove perhaps it can be replaced”

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Posted 3 years ago

Thank you so much for your review. It makes such a difference knowing we get it right 99% of the time. However please send us a picture of the mark and we take a look at it for you. Regards, Steve Wardle

Posted 3 years ago

“The bed squeaks and Only Oak say it’s to do with assembly. I have assembled 3 of these EXACT SAME BEDS in the past w2 months for my new home with no problems. There is also a slat missing from the bed but they haven’t addressed that complaint. Very poor customer service.”

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Posted 3 years ago

“Really pleased with the purchase. It is always a risk buying from photographs but this dining set lived up to expectations and is as strong and sturdy as we hoped. Good quality product”

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Posted 3 years ago

“Great patio set, delivered on time, well packaged & easily assembled.”

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Posted 3 years ago

“Wonderful furniture of really high quality wood. Easy process since the purchase to the delivery date. I would definetly recomend this site if you're looking for real wood. I wish I new this place some time ago!”

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Posted 3 years ago

“Excellent service, very pleased with the item .”

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Posted 3 years ago

“Good Service with good communication. Delays were understandable due to shipping issues, lets face you can not even buy bottled water these days! Love the quality of my new furniture far better than I expected for the price! Thanks Liam for all your help”

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Posted 3 years ago

“Amazing we love it”

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Posted 3 years ago

“Brought Royalcraft Sun Loungers, these were the cheapest I could find online. Came very quickly, courier very informative. There was a very small problem with one of the loungers which was sorted out by Customer Services very quickly. Would definitely buy more furniture from this company.”

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Posted 3 years ago

“Ordered and payed in full for 2 x Harwell oak bedside units & one Harrell 7 draw multi unit on 19/05/2021 . Received the 7 draw unit on 11/08/2021 in good order but the other two units have been advised will not be ready until earliest 10/09/21 then 5-15 days before possible delivery. Over four months to complete the delivery if i am lucky , really not good enough .”

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Posted 3 years ago

“Fantastic service. Super quick delivery with good updates on status”

Only Oak Furniture 5 star review on 12th August 2021

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Posted 3 years ago

“Oak blanket box took months to be delivered and it is a lot lighter in colour Than the photos so does not match our chest of draws ☹️”

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Posted 3 years ago

“Ordered lamp table which arrived well packaged. Excellent notifications advising of delivery. Couldn't fault company. Would highly recommend.”

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Posted 3 years ago

“I don't like the table, the legs are not oak and look ugly how the attach onto the table. Unable to return as difficult to open without damaging packaging.”

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Posted 3 years ago

Only Oak Furniture is rated 4.5 based on 883 reviews