Only Oak Furniture Reviews

Name: Only Oak Furniture
Address: 26 Hardwood Court, Middlesbrough, North Yorkshire
Rating: 4.52

4.5 Rating 883 Reviews

89 %

of reviewers recommend Only Oak Furniture

4.5

Based on 883 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Only Oak Furniture 5 star review on 25th December 2024

100

Anonymous

Anonymous // 01/01/2019

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“Great service and delivery options good quality product ...loving my new chairs”

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Posted 3 years ago

“I ordered a corner cupboard in January 2021 with delivery - from the Far East - expected in March. A refund was offered to me when delivery was extended. I chose to wait for delivery. Shipping chaos meant that item was finally delivered in October. "Only Oak Furniture" staff became almost personal friends during the long wait! The cupboard is exactly what I had hoped for. I am very pleased that I waited.”

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Posted 3 years ago

“Great price and great quality. A well built, well finished widescreen TV base unit. Prompt delivery. Would strongly recommend!”

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Posted 3 years ago

“Very pleased with our purchase looks lovely. Very well packaged too Would recommend”

Only Oak Furniture 5 star review on 5th November 2021

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Posted 3 years ago

“The quality was good except the bench had a wooden split it (but was still useable) and the spanner that accompanied the nuts and bolts was of a different size! I had to use my own spanner and socket set. Overall the furniture was well made and functional.”

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Posted 3 years ago

“Very good product supplied. Communication through the ordering and delivery process for the product was excellent.”

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Posted 3 years ago

“Beautiful furniture but long delay from order to delivery”

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Posted 3 years ago

“I've given four because the quality is very good and also the customer service was very helpful, although I was given false information when I rang up about assembly. I had chosen these wardrobes because it said on the website that they came fully assembled, but unfortunately they didnt. It was very disappointing but they were very easy to assemble. I did notify the company and they were very fair and offered to send someone to assemble for me. I would definitely recommend the wardrobes and the company even with the assembly problem.”

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Posted 3 years ago

“The product is good as it would be from any supplier, sadly the time waited to receive the item was pretty poor. No real warning just delay after delay. Approximately 10 months for delivery, I only ordered through Only oak as they had the best delivery time on their website, which itself wasn't accurate i discovered only after ordering. I doubt I'll use them again”

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Posted 3 years ago

“Furniture arrives slightly earlier than expected, but I was informed about that. Item looks good and is what I expected.”

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Posted 3 years ago

“The service from company was first class with no criticisms of any sort. The product itself however is good but not great. It arrived with a blemish in the middle of the unit which looks damage caused while in storage/transit. Its not quite big enough to send back or kick up a fuss about. The biggest disappointment was the actual build of the cabinet. No drawer runners, just boxes in holes which is quite shocking on modern oak furniture at this cost. These will need to be purchased and retrofitted. Also, the cabinet door gaps are completely uneven so a lot of adjustment is required to get them looking as they should. It’s still a stylish unit and overall we are happy but a little attention to detail would have made the difference.”

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Posted 3 years ago

“My wife ordered a hifi unit in May. It arrived in September. I ordered a second unit in September. It arrived damaged. Replacement sent. I now have to wait in a third time for collection of the damaged unit. Could do better!!!”

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Posted 3 years ago

“Happy with product and delivery service!”

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Posted 3 years ago

“As nice as the furniture is and it should be at the price, it took 6 months to come and with very little communication regarding it. Would I order again? Nope!”

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Posted 3 years ago

“Great furniture & service”

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Posted 3 years ago

“Ordered a Cook King fire bowl from Only Oak Furniture. The order was quickly proceed, and delivered before the originally specified date. I am very happy with the service provided and will be recommending Only Oak Furniture to my friend.”

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Posted 3 years ago

“Great customer service and high quality products.”

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Posted 3 years ago

“Very quick delivery, responded to a query I had quickly and politely. Good price and delivery guys were very helpful and polite.”

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Posted 3 years ago

“I was impressed with the bedside tables and changed the door knobs to the wooden ones which I preferred. The only difficulty I had was that apparently the carrier staff were not allowed to take the items upstairs and I had to seek help to move them”

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Posted 3 years ago

Hi Lesley, Great news on the quality of the bedsides. Please note if you need room of choice you need to select this at checkout for an additional £19.99. Our standard delivery is door step only. Regards, Steve Wardle MD

Posted 3 years ago

“I'm so very pleased with my purchase”

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Posted 3 years ago

Hi Carole, That's great so pleased you like your new furniture. Regards, Steve Wardle MD

Posted 3 years ago

Only Oak Furniture is rated 4.5 based on 883 reviews