Name: Only Oak Furniture
Address: 26 Hardwood Court, Middlesbrough, North Yorkshire
Rating: 4.53

“I was pleased and well satisfied, just what we were looking for .”

Posted 4 months ago

Thank you so much for giving Only Oak Furniture a 5-star rating! We truly appreciate your support and feedback. It's wonderful to hear that you were pleased and well satisfied with your experience with us. We strive to provide our customers with exactly what they are looking for, and we are thrilled that we were able to meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We value your satisfaction and are always here to help. Once again, thank you for choosing Only Oak Furniture and for your kind review!

Posted 4 months ago

“The future arrived well packed and when opened there was no damage. It was easy to order on line and the was certainly up to the standard of the photographs on the website. Delivery was delayed by a couple of days, but that was no problem. I would certainly purchase from Only Oak Furniture again. The customer service was excellent as well.”

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Posted 4 months ago

Thank you so much for giving Only Oak Furniture a 5-star rating! We greatly appreciate your support and are thrilled to hear that you had a positive experience with us. We are glad to know that your future arrived well packed and without any damage. It's fantastic that the quality of the product matched the standard shown in the photographs on our website, and we hope it meets all your expectations. While we apologize for the slight delay in delivery, we are glad it didn't cause any inconvenience for you. Customer satisfaction is our priority, and we are committed to providing excellent customer service. Thank you for considering Only Oak Furniture for your future purchases. We look forward to serving you again!

Posted 4 months ago

“Ordered a coffee table which was delivered within the stated 15 working days. Pleased with the quality of the item. The optional handles were missing from the package however customer service was excellent and they were promptly dispatched and arrived the next day.”

Helpful Report

Posted 4 months ago

Thank you so much for your fantastic 5-star rating of Only Oak Furniture! We are thrilled to hear that you had a positive experience with us. We are delighted to know that your coffee table arrived within the specified 15 working days and that you are pleased with its quality. We apologize for the oversight with the optional handles, but we are happy that our customer service team was able to rectify the situation promptly. Your kind words regarding their excellent service mean a lot to us. Once again, thank you for choosing Only Oak Furniture and for taking the time to share your feedback. We look forward to serving you again in the future.

Posted 4 months ago

“Furniture arrived in excellent condition and was even better than photo, we are really pleased with our purchase”

Helpful Report

Posted 4 months ago

Thank you so much for giving Only Oak Furniture a 5-star rating! We really appreciate your feedback and are thrilled to hear that you are pleased with your purchase. It's great to know that the furniture arrived in excellent condition and surpassed your expectations, even looking better than in the photo. We strive to provide our customers with high-quality products and exceptional service, and we are glad that we were able to meet your expectations. If you need any further assistance or have any questions, please do not hesitate to reach out. We hope you continue to enjoy your new furniture and have a wonderful experience with Only Oak Furniture. Thank you once again for your kind words and for choosing Only Oak Furniture.

Posted 4 months ago

“Excellant service and delivery.”

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Posted 4 months ago

Dear Maggie, Thank you so much for taking the time to leave us a 5-star rating! We really appreciate your kind words and support for Only Oak Furniture. We are thrilled to hear that you had an excellent experience with our service and delivery. Your satisfaction is our top priority, and we are glad that we could meet your expectations. Thank you again for your glowing review. We hope to have the opportunity to serve you again in the future!

Posted 4 months ago

“Efficient, friendly and good value for money”

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Posted 4 months ago

Dear Fiona,Thank you so much for your outstanding 5-star rating of Only Oak Furniture! We truly appreciate your support and are thrilled to hear that our service met your expectations. Efficient, friendly, and good value for money are the three qualities we strive to uphold in every interaction with our valued customers, like yourself. Your feedback serves as a great encouragement to our team, as we work diligently to provide top-notch service and high-quality products. Once again, thank you for choosing Only Oak Furniture. We look forward to serving you again in the future!

Posted 4 months ago

“I am very pleased with the sideboard I bought it is very well made”

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Posted 4 months ago

Thank you so much for taking the time to rate us with 5 stars, Kim! We truly appreciate it. We're thrilled to hear that you are very pleased with the sideboard you purchased and that you find it to be very well made. Your satisfaction with our furniture is our utmost priority. Thanks again for your kind words and for choosing Only Oak Furniture!

Posted 4 months ago

“We had a fabulous experience with Only Oak Furniture. The island was in stock so we ordered it and received comprehensive delivery instructions. It arrived on time in perfect condition and now sits proudly in the centre of our Kitchen. The granite worktop is perfect!”

Helpful Report

Posted 4 months ago

Simon, Thank you so much for your outstanding 5-star rating of Only Oak Furniture! We truly appreciate your kind words and are thrilled to hear about your fabulous experience with us. We are delighted that the island you ordered was in stock and that the comprehensive delivery instructions were helpful. It brings us great joy to know that your order arrived on time and in perfect condition. We are even more thrilled to hear that the island now sits proudly in the centre of your Kitchen, adding a touch of elegance and style to your space. Your satisfaction is our top priority, and we are grateful for your support and trust in our products and services. Enjoy the perfect granite worktop and the newfound charm it brings to your kitchen! Once again, thank you for your glowing review, and we look forward to serving you again soon.

Posted 4 months ago

“Furniture was lovely, the delivery team were an absolute disgrace. They were appalling and rude to my daughter on day of delivery. We thought the side gate entrance would be easier for them as it was going straight into the kitchen. They said it wouldn’t fit through and would have to go back without even suggesting to attempting to deliver through front door. My daughter who suffers with FND asked them to try the front door and because they had reloaded the item back on the lorry they wound the window down and said No. She stood in front of the van so that they were unable to pull off and had to re try delivery through the front door. The two men did nothing but swear and curse all the time they were delivering the item. They left it in the lounge and my daughter and I had to move it into the kitchen. Absolutely disgusting behaviour from two men whose job role is ‘delivery men’.”

Helpful Report

Posted 5 months ago

Dear Cheryl, Thank you so much for taking the time to provide us with your feedback regarding your experience with Only Oak Furniture. We greatly appreciate your honesty and openness in sharing your concerns. First and foremost, please accept our sincerest apologies for the unsatisfactory behaviour exhibited by our delivery team. We understand how frustrating and upsetting it must have been for both you and your daughter to be subjected to such appalling and rude behaviour. This is certainly not the level of service we strive to provide, and we deeply regret any distress caused. We have taken immediate action to address this issue with our delivery team and ensure that such behavior is not repeated in the future. We value our customers' feedback tremendously, as it allows us to continually improve our services and rectify any shortcomings. Cheryl, we genuinely want to make things right for you. Please let us know how we can improve your experience and regain your trust. We are open to any suggestions you may have and are committed to providing you with a seamless and pleasant shopping experience with Only Oak Furniture. Once again, we offer our sincerest apologies for any inconvenience caused, and we thank you for bringing this matter to our attention. We look forward to hearing from you and resolving this issue to your satisfaction.

Posted 5 months ago

“Good price and the bed arrived undamaged and looks great. Delivery guys were great. Do beware of the delivery times on the website though. Website said 2-3 weeks but once we ordered the confirmation email said 2-3 months. In the end we waited a little longer than that but alls well that ends well!”

Helpful Report

Posted 5 months ago

Dear Les, Thank you so much for taking the time to give Only Oak Furniture a 4-star rating. We truly appreciate your positive feedback and are delighted to hear that you found our prices to be good and that the bed arrived undamaged and looks great. We are also pleased that our delivery team provided excellent service. We apologize for any confusion that may have arisen regarding the delivery times. We understand that this can be frustrating, and we are continually working to improve our communication on our website. Nevertheless, we are thrilled to know that despite the extended wait, everything turned out well in the end. Thank you once again for choosing Only Oak Furniture. We hope to serve you again soon!

Posted 5 months ago

“Good value , good service”

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Posted 5 months ago

Dear Malcolm, Thank you so much for your 5-star rating of Only Oak Furniture! We really appreciate your feedback and are thrilled to hear that you had a positive experience with us. "Good value, good service" is what we strive for, and we are glad that we were able to meet your expectations. If there's anything else we can do to assist you in the future, please don't hesitate to reach out. Once again, thank you for choosing Only Oak Furniture and for taking the time to leave us such a wonderful review. We look forward to serving you again in the future.

Posted 5 months ago

“Lovely piece of bedroom furniture. Solid, very well made and will be buying more to compliment the chest of drawers. Excellent service all round. Thank you.”

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Posted 5 months ago

Dear Lesley, Thank you so much for the fantastic 5-star rating and for taking the time to review Only Oak Furniture. We are thrilled to hear that you are satisfied with your purchase and that you find our bedroom furniture to be lovely, solid, and well-made. It's always a pleasure to provide excellent service to our valued customers. We truly appreciate your kind words and your intention to purchase more furniture to complement the chest of drawers. Your support means a great deal to us, and we look forward to serving you again in the future. Once again, thank you for choosing Only Oak Furniture and for your glowing review.

Posted 5 months ago

“Excellent communication and helpful staff when enquiring about furniture. Prompt delivery. Excellent quality furniture.”

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Posted 5 months ago

Dear Julia, Thank you so much for awarding us with a fantastic 5-star rating! We greatly appreciate your feedback and recommendation of Only Oak Furniture. We are thrilled to hear that you had a positive experience with our team. Providing excellent communication and helpful assistance when enquiring about furniture is always our top priority. It's also great to know that our prompt delivery service met your expectations. Moreover, we take immense pride in delivering furniture of exceptional quality, and we are glad that you found our products to be excellent as well. Thank you once again for choosing Only Oak Furniture. We look forward to serving you again in the future!

Posted 5 months ago

“Excellent product.Excellent service.Excellent delivery. Highly recommend.”

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Posted 5 months ago

Thank you so much for your amazing 5-star rating of Only Oak Furniture! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience with us. We pride ourselves on offering excellent products, providing excellent service, and ensuring excellent delivery, so we are delighted that we could exceed your expectations. Your recommendation means a lot to us, and we're grateful for your support. Once again, thank you for choosing Only Oak Furniture. We look forward to serving you again in the future!

Posted 5 months ago

“Superb service. Quality piece of furniture delivered quickly and carefully. Absolutely delighted!!!🤩”

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Posted 5 months ago

Thank you so much Sharon for your outstanding 5-star rating of Only Oak Furniture! We are thrilled to hear that you had a superb experience with us. We take pride in providing top-notch service and delivering high-quality furniture promptly and with utmost care. Your satisfaction is our absolute delight! Thank you once again for choosing Only Oak Furniture.

Posted 5 months ago

“Very pleased with all the items purchased. The finish on the surfaces is smooth and very pleasing to touch. Looks very good too.”

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Posted 5 months ago

Thank you so much for giving Only Oak Furniture a 5-star rating! We truly appreciate your support and are delighted to hear that you are very pleased with all the items you purchased. It warms our hearts to know that the smooth surfaces and pleasing touch of our furniture have brought you joy. We also take pride in the fact that our pieces look great in your home. Your positive feedback means the world to us.

Posted 5 months ago

“We are so delighted with our bedside cabinets from Only Oak furniture. They were delivered on time and the driver contacted us in plenty of time to make sure we were in. The quality of our purchase is excellent. We definitely recommend Only Oak”

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Posted 5 months ago

Thank you so much for your glowing review and for awarding us a 5-star rating at Only Oak Furniture! We are thrilled to hear that you are delighted with your bedside cabinets. It is wonderful to know that they were delivered on time and that our driver communicated with you in advance. We take immense pride in the quality of our products, and it brings us great joy to know that your purchase met your expectations. Your recommendation means the world to us, and we are truly grateful for your kind words. Thank you once again, and we look forward to serving you again in the future!

Posted 5 months ago

“Outstanding service from start to finish. Excellent product. Delivered at the date and time as emailed. Ensured I inspected the product, very professional and polite delivery. I will definitely be using Only Oak Furniture again.”

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Posted 6 months ago

Thank you for your outstanding review! We're delighted to hear that you had such a positive experience with us, from the initial service to the final delivery. It's wonderful to know that you are pleased with the product and that our delivery team met your expectations with professionalism and politeness. Your satisfaction is our priority, and we're thrilled to have earned your trust. We look forward to serving you again in the future. Thank you for choosing Only Oak Furniture!

Posted 6 months ago

“Absolutely 100% happy with my purchase, communications, delivery slot and delivery. Can’t fault anything. Ordered a number of items”

Only Oak Furniture 5 star review on 13th May 2024

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Posted 6 months ago

Thank you for your wonderful review! We're thrilled to hear that you are absolutely 100% happy with your purchase and our services. It's great to know that our communication, delivery slot, and overall delivery process met your expectations. We're also pleased that you were satisfied with the multiple items you ordered. Your satisfaction is our top priority, and we're grateful for your positive feedback. If you have any further comments or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!

Posted 6 months ago

“Very satisfied overall with purchase experience. Minor issue with order (received wrong handles) was rectified quickly. Would have no hesitation in buying from them again.”

Helpful Report

Posted 6 months ago

Thank you so much for your amazing 5-star rating of Only Oak Furniture! We are delighted to hear that you had a very satisfying overall purchase experience with us. We are sorry to hear about the minor issue with your order, but we are glad that we were able to rectify it quickly for you. Your feedback means a lot to us and we truly appreciate your support. We are thrilled to know that you would have no hesitation in buying from us again. We look forward to serving you in the future and providing you with another seamless shopping experience. Thank you once again for choosing Only Oak Furniture!

Posted 6 months ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Only Oak Furniture Reviews