Only Oak Furniture Reviews

Name: Only Oak Furniture
Address: 26 Hardwood Court, Middlesbrough, North Yorkshire
Rating: 4.52

4.5 Rating 883 Reviews

89 %

of reviewers recommend Only Oak Furniture

4.5

Based on 883 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Only Oak Furniture 5 star review on 25th December 2024

100

Anonymous

Anonymous // 01/01/2019

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“Brilliant company to deal with. Great product and awesome customer support 👏 well done Only Oak Furniture.”

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Posted 1 year ago

Thank you, Lisa, for your fantastic 5-star rating. We truly appreciate your business and your kind words about our company, product, and customer support. We are delighted that you have chosen to purchase from us.

Posted 1 year ago

“Lovely well made piece of furniture. Very pleased with the product and outstanding service.”

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Posted 1 year ago

Thank you Kerry for your 5-star rating! We appreciate your lovely comment that your item is a well-made piece of furniture and you're pleased with the product and service.

Posted 1 year ago

“high quality of the dinning table and chairs same as desc”

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Posted 1 year ago

Thank you so much for the 5 star rating, Billy! We are thrilled to hear you are satisfied with the high quality of the dinning table and chairs - just as described. We thank you for your feedback and we hope you'll continue to be happy with your Only Oak Furniture purchase.

Posted 1 year ago

“Delivered (with updates) within given time frame. Easy to assemble the legs. A well made, solid and attractive, practical item of furniture.”

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Posted 1 year ago

Thank you Gina for your kind 5-star rating of Only Oak Furniture. We are pleased to hear that you have had a wonderful experience with us, both with receiving your item within the given time frame and with its assembly! We are also happy to have you as a returning customer!

Posted 1 year ago

“Pleased with all aspects of order and delivery.”

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Posted 1 year ago

Thank you for your review, Edna! It's wonderful to hear that your experience with Only Oak Furniture from order to delivery was a pleasant one. We really appreciate the 5 stars - it means a lot to us. At Only Oak Furniture, we strive to provide our customers with top rate service during every step of their furniture buying experience. We're glad that you felt taken care of and would be delighted to hear you again in the near future. Thanks again, Edna. Have a great day!

Posted 1 year ago

“Excellent furniture with a perfect smooth finish to the solid oak units. Some handles were missing but one email to CS and all sorted within a very short time frame. Would definitely buy from them again and would recommend to anyone! Excellent company.”

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Posted 1 year ago

Thank you Joy for the 5-star rating of Only Oak Furniture! We are glad you enjoyed the furniture with its perfect smooth finish to the solid oak units. We are also glad that we were able to quickly sort out the issue with the missing handles. We appreciate your loyalty and thank you for recommending us to others. We look forward to doing business with you again!

Posted 1 year ago

“Seemed quite long awaiting the delivery slot as my item was already in stock but the item itself when delivered was spotless and exceeded my expectations. Very happy customer and pleased with my purchase.”

Only Oak Furniture 4 star review on 6th March 2023

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Posted 1 year ago

Thank you so much for the 4 star rating, Natasha! We're glad that even though the delivery slot took longer than usual, the item has been spotless and exceeded your expectations. It's great to see that you are a happy customer, and that you are pleased with your purchase!

Posted 1 year ago

“I ordered two pieces of furniture, both of which were delivered in good condition. They also really helped me out by giving a significant price match on one of the items as I wanted to buy a matching set from them, which was really appreciated. Sadly, I had to return both as they didn't quite match my existing suite, and to be clear both items were good quality, delivered intact and entirely in accordance with their web listing. It's just hard to judge colour from a photo! This was well handled by them and the return was painless. Great service and really competitive prices. Highly recommended.”

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Posted 1 year ago

Thank you for your review, Stephen! We understand how hard it can be to judge colour from a photo. We are glad to hear you had a good overall experience with us from ordering to returning and that we were able to match the price of one item. We strive to provide our customers with the best service and prices and appreciate your kind words. We value your opinion and thank you once again.

Posted 1 year ago

“Good value for money. Instructions needed to be clearer - we ended up with the middle support sections along the length of the bed pRtly upside down requiring us to undo quite bit. Maybe down and up arrows would be helpful.”

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Posted 1 year ago

Thank you for taking the time to review Only Oak Furniture, Good value for Money. We're pleased to hear you found good value in our products and apologize for any confusion with the assembly instructions. We greatly value customer feedback, so please know I have passed on your suggestion about adding direction arrows to our assembly guidelines. We appreciate your kind words and hope you are enjoying your new furniture! If there's ever anything else we can do, please don't hesitate to contact us.

Posted 1 year ago

“Asked for a product they did not have on stock but they managed to get it to me in no time Delivery was smooth and quick. Very pleased about my purchase. Very kind and knowledgeable customer service Highly recommended”

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Posted 1 year ago

Thank you so much for your wonderful review, Rotaru! We are glad to hear that you are more than satisfied with our customer service and delivery process. We appreciate your 5 star rating and hope to provide you with the same great service in the future as well. Thank you again for choosing Only Oak Furniture!

Posted 1 year ago

“Excellent quality and price”

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Posted 1 year ago

Thank you for your 5 star rating of Only Oak Furniture! We appreciate your kind words and are glad you found the quality and price to be excellent.

Posted 1 year ago

“Very happy with my Table. it was a good price and arrived safely and well-packed. Nice to speak to a person at Only Oak Furniture, refreshing after speaking to a machine at many other companies.”

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Posted 1 year ago

Thank you so much Vanda, we really appreciate your 5 star rating of Only Oak Furniture! We are so glad to hear that you were very happy with your table. It's also great to hear that you found it to be a good price and that it arrived safely and well-packed. We look forward to helping you with future furniture needs.

Posted 1 year ago

“A nice solid piece of attractive furniture that hides my computer and printer etc from view, and arrived quickly.”

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Posted 1 year ago

Thank you so much, David, for your fantastic 5 star rating of Only Oak Furniture! We are so happy to hear you are enjoying the piece of furniture you bought- it really is a nice solid piece of attractive furniture that does a great job of hiding away items like your computer and printer.

Posted 1 year ago

“Would be good to have more correspondence that’s only faulo”

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Posted 1 year ago

Thank you, Chris, for your 4 star rating and for being a loyal customer to Only Oak Furniture! We certainly appreciate the kind words we will certainly take your feedback on board. Thanks again!

Posted 1 year ago

“Lovely solid tables, look great! Thank you”

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Posted 1 year ago

Thank you so much for your 5-star rating of Only Oak Furniture! We appreciate your positive review, and we're glad you like our lovely solid tables. Thank you!

Posted 1 year ago

“The delivery was on time. We were continually updated. This shows professionalism at its best. We were most pleased.”

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Posted 1 year ago

Thank you so much, Wendy, for your 5 star rating of Only Oak Furniture! We are delighted to hear that the delivery was on time and that you were kept up to date throughout the process - it is great to know that you experienced our team's professionalism at its best. We are very pleased that you chose to buy from us again and would like to thank you for your loyalty!

Posted 1 year ago

“Beautiful furniture, that looks stunning in my living room. Fantastic value for money. Very good comms really delivery. Very happy, would use again 100%.”

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Posted 1 year ago

Thank you so much for your 5-star rating of Only Oak Furniture! We're glad to hear that you were pleased with the beautiful furniture and pleased with their value for money and delivery. We truly appreciate your kind words and are thrilled that you would use us again. We look forward to serving you again soon!

Posted 1 year ago

“Great service, good communication. Would use again.”

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Posted 1 year ago

Thank you so much, Wendy, for your flattering 4-star review and kind words! We are so glad to hear that you were pleased with our great service and good communication. It is also wonderful to hear that you would use us again; we greatly appreciate you being a loyal customer!

Posted 1 year ago

“Very pleased with my blanket box and the service”

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Posted 1 year ago

Hi Anne, Thank you so much for your kind words - we're really glad you're happy with your blanket box! We appreciate your business and hope to serve you again in the future. Thanks, Only Oak Furniture

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Thank you for your kind words, Mandy. We're glad to hear that you had a positive experience with our company. We appreciate your business and we hope to serve you again in the future.

Posted 1 year ago

Only Oak Furniture is rated 4.5 based on 883 reviews