Name: Only Oak Furniture
Address: 26 Hardwood Court, Middlesbrough, North Yorkshire
Rating: 4.53

“Good quality no assembly great”

Posted 5 days ago

Thank you so much, Richard, for your amazing 5-star review! We're thrilled to hear that you appreciate the quality of our furniture and the no-assembly feature. At Only Oak Furniture, we aim to provide not just beautiful pieces but also a hassle-free experience for our customers. If you have any questions or need assistance in the future, don't hesitate to get in touch. We hope you enjoy your furniture for many years to come!

Posted 1 day ago

“Good product 😀”

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Posted 1 week ago

Thank you so much, Anthony, for your fantastic 5-star review! We're thrilled that you’re pleased with your product. At Only Oak Furniture, we take pride in delivering quality items that make our customers happy. If you ever have any questions or need assistance, don’t hesitate to reach out. We appreciate your support and hope you enjoy your furniture for a long time!

Posted 1 day ago

“I am amazed that they even ask for a review after such awful service!”

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Posted 1 week ago

Dear Michael, Thank you for your feedback, and we’re truly sorry to hear about your experience with our service. We completely understand how frustrating it is to feel let down, and we deeply regret that we didn't meet your expectations. Your concerns are important to us, and we are taking your comments seriously. We’re currently looking into the issues you mentioned to ensure we can improve our service and communication with customers in the future. We appreciate you bringing this to our attention, as it helps us to better understand where we went wrong. Should you wish to discuss this further, we would be more than willing to listen and address your concerns directly. Once again, we sincerely apologize for your experience, and we hope you might consider giving us another chance to provide you with the quality service you deserve. Thank you for your understanding.

Posted 1 day ago

“All very good”

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Posted 1 week ago

Thank you, Jonathan, for your positive 4-star review! We’re glad to hear that you found everything to be very good. At Only Oak Furniture, we always strive for excellence, and your feedback is important to us. If there’s anything specific we can improve to earn that extra star from you next time, please let us know! We appreciate your support and hope you enjoy your furniture for many years to come!

Posted 1 day ago

“Arrived when stated and very well packaged. I the tables were just what was needed.”

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Posted 2 weeks ago

Thank you so much, Shirley, for your wonderful 5-star review! We're delighted to hear that your tables arrived on time and were well packaged. It’s great to know that they are just what you needed. At Only Oak Furniture, your satisfaction is our top priority, and your feedback truly motivates us to keep delivering our best. If you have any questions or need assistance in the future, please feel free to reach out. We hope your new tables add warmth and style to your home for years to come!

Posted 1 day ago

“Very good quality product. Enjoying it”

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Posted 2 weeks ago

Thank you so much, Sailaja, for your wonderful 5-star review! We’re thrilled to hear that you are enjoying your new furniture and that you’re satisfied with the quality. At Only Oak Furniture, we strive to provide exceptional products, and your feedback means the world to us. If you have any further questions or need assistance, please feel free to reach out. We hope your furniture brings you joy for many years to come!

Posted 1 day ago

“Very easy to put together a sturdy strong product.”

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Posted 2 weeks ago

Thank you so much, Gillian, for your fantastic 5-star review! We’re delighted to hear that you found our product easy to assemble and that it meets your expectations for sturdiness and strength. At Only Oak Furniture, we take pride in the quality of our items and the ease of assembly, so your feedback is incredibly valuable to us. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We hope you enjoy your furniture for many years to come!

Posted 1 day ago

“Item we ordered was out of stock when ordering - so it was 7-8 weeks lead time for delivery. The item (TV corner unit) was delivered, as promised, and we are really pleased with the quality - especially for the price. The unit was extremely well packed for transit and delivery and required no assembly.”

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Posted 3 weeks ago

Thank you, George, for your glowing 5-star review! We’re thrilled to hear that your TV corner unit arrived as promised and that you’re pleased with the quality, especially at such a great price. It’s fantastic to know that the packing met your expectations and that the unit was ready to use right away. Your satisfaction is our priority, and your feedback inspires us to keep delivering exceptional service. If you ever have any questions or need assistance, please don’t hesitate to reach out. We hope you enjoy your new furniture for years to come!

Posted 1 day ago

“To dry food quality furniture and long delivery slot bit staff are extremely helpful”

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Posted 3 weeks ago

Thank you, Audra, for your great 4-star review! We're glad to hear that you appreciate the quality of our furniture and found our staff to be extremely helpful. We understand that long delivery slots can be inconvenient, and your feedback helps us improve. At Only Oak Furniture, we are committed to providing the best service possible, and your satisfaction is important to us. If you have any more questions or need assistance in the future, don't hesitate to reach out. We hope to see you again soon!

Posted 1 day ago

“Very happy with the product and customer service. I did have a query before deciding to buy which was answered promptly and was helpful. Would definitely look at Only Oak if I was looking for a piece of quality furntirure.”

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Posted 4 weeks ago

Thank you, Penny, for your wonderful 5-star review! We’re thrilled to hear that you’re happy with both the product and our customer service. At Only Oak Furniture, we strive to provide prompt and helpful support to ensure our customers feel confident in their choices. Your feedback truly encourages our team to continue delivering quality experiences. If you have any further questions or need assistance in the future, don’t hesitate to get in touch. We look forward to helping you find more beautiful furniture pieces!

Posted 1 day ago

“Great, fast delivery”

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Posted 4 weeks ago

Thank you, Jody, for your fantastic 5-star review! We’re delighted to hear that you experienced great and fast delivery with us. At Only Oak Furniture, we strive to provide efficient service alongside high-quality products, so your feedback truly means a lot to our team. If you have any questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!

Posted 1 day ago

“Beautiful quality chairs and a great match for our table.”

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Posted 4 weeks ago

Thank you, Claire, for your fantastic 5-star review! We’re thrilled to hear that you love the quality of your chairs and that they match your table perfectly. At Only Oak Furniture, we take great pride in crafting beautiful, high-quality pieces that enhance your home. Your satisfaction means the world to us, and we appreciate your kind words! If you ever need assistance or have any questions in the future, please feel free to reach out. We look forward to serving you again!

Posted 1 day ago

“Solid dependable wooden furniture that will be handed down through the generations”

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Posted 4 weeks ago

Thank you, Kirsteen, for your wonderful 5-star review! We’re so pleased to hear that you find our wooden furniture to be solid and dependable. It’s truly rewarding to know our pieces will become cherished heirlooms in your family for generations to come. At Only Oak Furniture, we take great pride in quality furniture that stands the test of time. If you ever have any questions or need assistance, please don’t hesitate to reach out. We look forward to serving you again in the future!

Posted 1 day ago

“We was informed that our furniture had 12 weeks delivery time. This was in April 2024. We never received it till in October. No communication at all from the company. We had to keep sending emails for updates 😒 I would definitely not recommend this company because of how long we had to wait and lack of communication.”

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Posted 1 month ago

Dear Isabel, Thank you for sharing your feedback with us, and we sincerely apologize for the long delivery time and lack of communication you experienced. We understand how frustrating it must have been to wait for your furniture without any updates, and this is certainly not the level of service we aim to provide. We take customer concerns seriously, and we are looking into the communication issues you mentioned to ensure we make improvements. We want our customers to feel informed and valued throughout their purchasing experience. It’s disappointing to hear that your experience with us has led to such dissatisfaction, and we appreciate your honest feedback. If there's anything we can do to regain your trust or improve your experience, please let us know. Your satisfaction is important to us, and we hope to resolve this matter for you. Once again, we apologize for the inconvenience caused and appreciate your understanding as we work to improve our services.

Posted 1 day ago

“Excellent company and fast delivery, very pleased with the quality of my purchase”

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Posted 1 month ago

Thank you, Wylma, for your excellent 5-star review! We’re thrilled to hear that you are pleased with both the quality of your purchase and our fast delivery service. At Only Oak Furniture, we take great pride in ensuring that our customers receive top-notch products and efficient service. Your feedback is incredibly valuable to us and motivates our team to continue delivering great experiences. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again soon!

Posted 1 day ago

“High quality furniture, well designed and fully assembled - overall great value for money, but let down by chaotic and unreliable delivery arrangements.”

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Posted 1 month ago

Thank you, Ken, for your thoughtful 4-star review! We're delighted to hear that you found our furniture high quality and well designed. Your feedback regarding the delivery arrangements is invaluable, and we sincerely apologize for any inconvenience caused by the delivery chaos. Rest assured, we are constantly working to improve our logistics and ensure a smoother experience for our customers. We truly appreciate your understanding and your support for Only Oak Furniture. If you have any other comments or suggestions, please don't hesitate to reach out. We hope to serve you even better in the future!

Posted 1 day ago

“Greatservice”

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Posted 1 month ago

Thank you so much for taking the time to give us a 5-star rating! We really appreciate your support and are delighted to hear that you had a great experience with Only Oak Furniture. Our team works hard to provide excellent service, and it is always rewarding to receive positive feedback like yours. We strive to offer a wide range of high-quality furniture options, so we're thrilled that you found exactly what you were looking for. Once again, thank you for choosing Only Oak Furniture and for your kind words.

Posted 1 month ago

“I was very pleased with the sideboard it's a lovely piece of furniture and a good price.”

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Posted 1 month ago

Thank you so much for your fantastic 5-star rating of Only Oak Furniture! We are thrilled to hear that you were pleased with the sideboard you purchased from us. We agree that it is indeed a lovely piece of furniture, and we're glad it met your expectations. Your feedback means a lot to us, and we're grateful for your kind words about our product's quality and pricing. We take pride in offering our customers the best value for their money. Please feel free to reach out to us if you have any further questions or need assistance. We look forward to serving you again in the future.

Posted 1 month ago

“This was good, sorry for the last review that was for a similar company posted by mistake on this site 😀Only Oak is fab, delivery was on time, just perfect.”

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Posted 1 month ago

,Thank you so much for giving Only Oak Furniture a 5-star rating! We really appreciate your feedback and are thrilled to hear that you had a great experience with us. We completely understand that mistakes can happen, and we appreciate you clarifying that your previous review was meant for a different company. No worries at all! We strive to provide our customers with top-notch service, and we're delighted to hear that you found our furniture fabulous and that the delivery was on time and perfect. Your satisfaction is our ultimate goal, and your kind words truly mean a lot to us. Once again, thank you for taking the time to share your positive experience. We hope to serve you again in the future!

Posted 1 month ago

“This was my first time purchasing a piece of furniture from only oak furniture and I wasn’t disappointed. The bookcase I bought fits very well my office at home. Plenty of shelves, solid wood and looks lovely. Highly recommend. What I really liked is the delivery service, I was able to select the date that suits me to deliver the product, so convenient.”

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Posted 1 month ago

Thank you so much for your amazing 5-star rating of Only Oak Furniture! We really appreciate your feedback and are thrilled to hear that your first furniture purchasing experience with us was a success. It's fantastic to hear that the bookcase you bought from us fits perfectly in your home office and meets all your requirements. We take great pride in offering high-quality, solid wood furniture that not only looks great but also serves its purpose effectively. We're delighted that you are pleased with your purchase. Additionally, we're glad to know that you found our delivery service convenient. We understand the importance of being able to choose a delivery date that suits your schedule, and we're glad we could provide that convenience for you. Thank you once again for recommending Only Oak Furniture. We hope to have the opportunity to serve you again in the future.

Posted 1 month ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Only Oak Furniture Reviews